About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Mr Westthorp
Mary
"I've consistently faced issues with this company and have been unable to reach customer service. Despite promises of callbacks, they never followed through. My experience with this company has been incredibly frustrating, and I strongly advise against buying a car from them. Their promises fell flat, and I found their treatment truly disgusting. I've never r..." Read more
a year ago
Tim Adams
"Friendly enough staff but definitely a conveyor belt style of car sales. Sales office was scruffy, staff where all very casual and not at all prefessional. Some good technology with Zoom calls to operation managers etc. Car was not prepared for sale, just about washed, no handover just "here's your keys, the car is over there" not a great buying experience w..." Read more
a year ago
William Evans
"Everything was explained in an easy to understand manner and customer service was great. Jess was very helpful and coffee was a bonus"
a year ago
Luis Madail
"Tracy from Bradford , very helpful , professional, very funny , great help drove away the same day with the car that I wanted"
a year ago
Evann Graham
"Got my car back in September, beautiful car & really happy with it. The problem’s started was when I got told my second key was at another sales room but they would post it out to me once I had send my V5 in for the car I was selling to them. 3 weeks later the I take the V5 in to my local Carsa in Bishop Auckland. No spare key is there! So then I’m told it..." Read more
a year ago
Barry Crellin
"Good service and friendly staff"
a year ago
Adrian Hart
"On-line experience was very good with clear information. Dealership was very welcoming with no pressure selling, car purchase price and part-exchange was excellent. They lived up to the name of honesty and transparency. Joe was very helpful and friendly at Carsa Durham."
a year ago
Mark Anthony Hainsworth
"The staff are very friendly and helpful. It’s worth bartering with the warranty , worked for me ."
a year ago
Nick Taylor
"Sabir Hamid was very helpful and professional throughout and a pleasure to deal with."
a year ago
Janice Metcalf
"Very friendly and polite staff, but the whole process of buying a car could be quicker, it was far too lengthy"
a year ago
Andrew Hutchinson
"Great friendly service, they bend over backwards to help you out. I would recommend Carsa to everyone, I will definitely be back to get my next car from Csrsa. We'll done keep up the hard work."
a year ago
lee Lewis
"So after months of searching for the right car I came across the perfect car on Carwow. I made enquiries and found the car was being sold by Carsa. Read all the reviews and they seemed ligit and a good company to deal with. I've pretty much dealt with an amazing salesperson called Caroline who in all fairness did her very best to keep me happy and make the t..." Read more
a year ago
Paddy
"well organised and warm setup that arranged for a quick appointment and test drive. Process explained throughout and any questions answered honestly. Car was well valeted and picked up the car the day after seeing. Special thanks to Mick and Mick who facilitated the sale."
a year ago
ATTA UR REHMAN
"I saw a car online which was delivered to my local branch after 5 days delay. Which they called me and informed me in time. Test drive and liked the car. Tyres were not in great condition infact one of the tyre was worn to legal limit, which they gave me a discount of £50 for one. I asked them for drive away insurance on the phone they said they will provid..." Read more
a year ago
Scott
"Simple, easy, friendly staff didn’t feel pressured into anything was advised of all options couldn’t have been a smoother process"
a year ago
Ganesh
"Customer service was great and humble. Explained the details in depth. Clear picture for what I am paying for and if any extra cost assigned to it. Thank you so much for your integrity / Friendly & Helpful service. @ Southampton Branch......"
a year ago
Steve
"Easy to view the vehicle and very clear guidance about trading in my old car. Good range of cars and quickly able to drive away in a good quality purchase. Staff at Bolton office really helpful and sorted things quickly. Good warranty policy for second hand vehicles."
a year ago
Hayley
"Helen and Joe were super friendly and helped us through the process effortlessly- thank you 😊"
a year ago
Clare
"Helpful, friendly, knowledgeable sales team. No pressure applied to buy. Easy purchase"
a year ago
Akbar
"I purchased a car which I believe has been miss sold by Durham branch unless you can prove to me otherwise. My calls and emails to sales and customer service team have not been responded to. I do not wish to detail my concerns on a public platform at the moment. I want to give you a chance to resolve the issues before I start legal action. You have my detai..." Read more
a year ago
Adam Foz
"I bought a car from these guys Jan 2024. No pressure to buy at anytime from the salesman. I didn't like the first car I took out but they let me take out a 2nd car for a spin. It ticked all the boxes, so I bought it. There was an issue with the swap over date which meant I was uninsured for my new car for a few days but Mountsorrel Carsa stepped in and got m..." Read more
a year ago
G D
"Excellent service, could not fault them"
a year ago
Arthur Gidlow
"Really helpful staff"
a year ago
Lisa Collett
"The two guys I dealt with, Jacob and Veejay were brilliant, so helpful and knowledgeable and also very sympathetic to my situation with my husband who was having a bad day with his Parkinsons. The car I bought ended up being more than I wanted to pay, but it's exactly what I had set my heart on so worth just that bit extra."
a year ago
"Staff at your County Durham site were friendly polite and helpful, as were the online advisors, especially Steve Irvine.The problem was the lengthy wait to actually speak to the online advisors. We were waiting for almost 2hours be fore we were able to speak to them. The deal we agreed was fine and the car we bought excellent. Too bad about the time it took..." Read more
a year ago