About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
John
Dan Thomas
"Brought a 2019 Golf R, within a week I had fault on the dashboard (front assist) and weird squeaky noise from the from suspension. I told them about this and they said they would CC their customer service team in. However the big part is they offer £500 warranty for 3 months. Which based on the faults on the car will Be way above the £500, makes sense whe..." Read more
a year ago
Dan Thomas
"Brought a golf R within a week two lights come on the dash board ( No front assist and weird squeaky noise from the front suspension. I can see why they push to sale an expensive warranty after the sale . I did had one missed call from the company due to this but that’s it!! No voicemail nothing! The prices I am gettin from the fault the car has is way ov..." Read more
a year ago
Greg Watt
"Overall the service was great, yet when I went for a test drive I would of hoped that the branch had made sure that the car had no warning lights as a tyre was well under pressure and almost no fuel. The team were very polite and helpful when i mentioned my issues which they rectified before i left. Once agreed to buy the car Tom who dealt with the online pa..." Read more
a year ago
Uzair
"Awful service. Rude and misbehaved. Had appointment for 4pm but wait till 6:30 and than sales person was on hurry because he wants to go home. Insurance was committed over the phone but when i reached they said system is not working."
a year ago
Mr Kelly
"Great service Easy transaction 5/5"
a year ago
Lawrence Whetton
"Great service from start to finish , top communication, easy online process . Clear and transparent. Very relaxed when collecting , test driving and finalising. Provided decent PX price also compared to others online ."
a year ago
Paul
"Buying a car for us is outside of our comfort zone, however, the staff here (and the online call) were very welcoming and attentive. There was no pressure either for the vehicle or any extras, something that would normally make us back off. When on the website doing a used car search, however, it would have been helpful to have a mileage filter and also a sh..." Read more
a year ago
Mark
"Car was delivered on time, was immaculate inside and out."
a year ago
Alan Austin
"Good from start to finish very pleased with the car and the experience. Thank you"
a year ago
Dave Pacey
"So to add to my previous review I informed the manager that it was the alternator I was told it’s just a dead battery so after missing a days work and waiting till early tea time I had a new battery fitted I used the car 3 times and you guessed it the car broke down again informed them of the situation they wanted me to catch an Uber (they would reimburse me..." Read more
a year ago
Paul McCarron
"First time on site it was a nice set up, very friendly staff. Debbie was very helpful and a good host. Dan also made it easy to go through the purchasing phases. Thank You."
a year ago
Mr Phillip Blake
"5 star treatment when selling me the vehicle. 1 star treatment thereafter. I had a few issues that needed resolving and tried to get in touch with customer care / services by phone. Automated reply said their mailbox was full. Rang sales department who answered after a few minutes. Promised to get customer services to call me back within 48 hours ...still wa..." Read more
a year ago
Bernard Conn
"Found difficulty in phoning after sales service but after much frustration they were able to sort my problem so I have revised my previous review."
a year ago
Neil Charles
"I’m overall happy with my car, but I did ask for pictures of any internal/external scuffs. There are plenty of marks internally that could have been highlighted. And some of the external plastic is faded. Bit disappointing tbh. Inside will need a good detailed valet, as there are little areas that haven’t even been attempted to be cleaned. and for a car @23k..." Read more
a year ago
Stephen
"Our sales woman Debbie was lovely so helpful with everything"
a year ago
Zarrie Foster
"Fantastic service from Debbie at Carsa Durham! She could not have been more welcoming and kept us entertained whilst we waited for things to be finalised !"
a year ago
Lauren
"From first attending 6 days ago, to collecting my vehicle today, it has all been extremely easy! Shannon, at the Durham branch, was very helpful! She was on day 3 at the branch, she’s great and an asset to the team. As a buyer, the process seems foreign because there are no salesmen on site and all of the figures and numbers are done through zoom in a very..." Read more
a year ago
Mr Reji Raju
"Very friendly staff. We went there without an appointment but stil they managed to show as around in between their busy schedule. Also the whole car buyi g process was fast and smooth."
a year ago
Dave Pacey
"Bought a car from the mountsorrell branch was told if I collected it the day they rang I would get £300 knocked off and a full tank as it was the last day of the month I thought I’d help the salesman earn his cut I was there for a good couple hours with my partner and 2 year old son ended up not being able to take the car so wasted journey over 80 mile round..." Read more
a year ago
LYNN CUMMINGS
"Great welcome from Lauren talked us through the process from test driving to purchasing the car. Callum very professional and friendly talked us through all options available. Jeff also great all an asset to the company would recommend this company to anyone wishing to purchase a vehicle"
a year ago
Andrew Cowe
"When I arrived I was greeted by a lovely young lady called Lauren, she explained everything and sorted all the details out, she made the whole experience so easy. Thanks again"
a year ago
Turco Bazaar
"It was a great experience for me to buy my car from Carsa Southampton Collection Point. People are really helpful and very friendly. They assist you in every stage when it is your first buying experience. If I buy again, I would ask them before I bought other suppliers. At every stage, the process was very smooth."
a year ago
Debra
"Excellent service from friendly staff"
a year ago
Garrick Hellewell
"Happy with Matthews service today."
a year ago
"Staff were very welcoming and helpful. Everything was explained clearly and overall it was a positive experience."
a year ago