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Carsa Reviews & Testimonials

4.5 (3,153)

AutoTrader Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they donā€™t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Donā€™t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,153 reviews
  4.5/5 average rating

Patrycja Majerska star-alt star-alt star-alt star-alt star-alt

"Anna was very polite and made sure we were happy with the car. She was very friendly and took care of everything for us from start to finish. We left the dealership with a smile thanks to her."

a year ago

mick star-alt star-alt star-alt star-alt star-alt

"Very helpful, friendly and professional staff from the moment we walked through the door until we purchased our car, especially Anil who served us. He went above and beyond to help us buy our car without being pushy( which is something that we find very annoying.) We really appreciated his politeness and honesty so thank you Anil and thank you to all the st..." Read more

a year ago

Jessica J star-alt star-alt star-alt star-alt star-alt

"Got our car sorted today thanks to Anil, really appreciated he was calm, friendly and not pushy at all which made the experience so much better and we felt we had the space to make the decision on the day because of how calm he was with us. Thanks Anil. šŸ˜Š"

a year ago

Karen Caswell star-alt star-alt star-alt star-alt star-alt

"Very polite staff and helpful"

a year ago

Meghana Mallipatna star-alt star-alt star-alt star-alt star-alt

"Great service from Anna - Bradford branch. She was very patient in answering all our queries."

a year ago

Dragos star-alt star-alt star-alt star-alt star-alt

"Took a bit longer than expected, but Atif looked well after us."

a year ago

Alice star-alt star-alt star-alt star-alt star-alt

"Sidra was really welcoming when we arrived despite use not having made an appointment, and made the processes super clear"

a year ago

Paul Scott star-alt star-alt star-alt star-alt star-alt

"PLEASE Read this review: it may save you a lot of money. This is a relatively long review for which I apologise but itā€™s been a long painful experience with Carsa. I purchased a 2018 Bmw 3 series estate back in July 2019. I had wanted a BMW for a number of years and this really did fit the bill. Prior to purchasing the car I noted that the front near side he..." Read more

a year ago

Matthew Sherwood star-alt star-alt star-alt star-alt star-alt

"Sidra and the team made us really welcome as customers and a family. The rest of the team were great too. Would happily shop here again."

a year ago

Rory star-alt star-alt star-alt star-alt star-alt

"Anna was very helpful and courteous at all times and was an asset to your company. Great service"

a year ago

Chantelle Cipriani star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. Would highly recommend if youā€™re thinking of buying a car. Ella was fantastic."

a year ago

Phillip Ambler star-alt star-alt star-alt star-alt star-alt

"Sidra was polite and professional and the whole process was no fuss and as described. An excellent member of staff representing a good company. I was very impressed."

a year ago

MARK DIXON BIRD star-alt star-alt star-alt star-alt star-alt

"Although the lady dealing with me was very polite, apologetic and helpful, the time taken to process and get the car was bordering on ridiculous Appointment made for 1:30pm, arrived at 1:15pm and I didnā€™t leave the garage until after 5pm So much waiting about"

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Overall a great service. Warranty hard sell a bit cumbersome but stick to your guns and trust in your own decision."

a year ago

Kulwinder Singh star-alt star-alt star-alt star-alt star-alt

"All over good sales team"

a year ago

Wayne Jones star-alt star-alt star-alt star-alt star-alt

"The team were great finding me a better and also looking after me and keeping me updated"

a year ago

Daniel Rutherford star-alt star-alt star-alt star-alt star-alt

"Great service from Anna, a very relaxed and enjoyable experience."

a year ago

David Edwards star-alt star-alt star-alt star-alt star-alt

"Audra did a wonderful job helping me find my dream car"

a year ago

Chris M star-alt star-alt star-alt star-alt star-alt

"Gideon in the Carsa Southampton branch was an exemplar car sales rep, not pushy in the slightest and really helpful. I didnā€™t actually buy the car in the end (I bought a different model which carsa didnā€™t stock at the time). However I thought Iā€™d still take the time to write this review as it was such a positive experience, even when I had to let Gideon do..." Read more

a year ago

Anwar Ali star-alt star-alt star-alt star-alt star-alt

"He was straight to the point with honest advice"

a year ago

Abdul A star-alt star-alt star-alt star-alt star-alt

"Anna was amazing, really good customer service all round. Would definetely recommend. We will 100% be coming here in the future. Thanks Anna"

a year ago

Ahmed Mahmood star-alt star-alt star-alt star-alt star-alt

"Really good service from Anna at the Bradford branch, who took care of everything from start to finish, she was really open and friendly and answered all questions we had. When we picked up the vehicle a few days later, she was on her own and had a couple of customers to look after including us, she kept us informed throughout and had the vehicle prepped and..." Read more

a year ago

Paris star-alt star-alt star-alt star-alt star-alt

"Felt very welcome while sorting out my new car, Ella was polite and refreshing when getting to the dealership. Very happy with outcome and my car"

a year ago

Rob Young star-alt star-alt star-alt star-alt star-alt

"Great to see all the positive comments from people who bought cars. However itā€™s not quite the same experience if you decide you donā€™t want to buy one of their cars. Iā€™m not going to name names but they use the same pressure tactics that have been in use for donkeys years. The positive bit was arrival and being allowed to take the car out on your own. After..." Read more

a year ago

Dean Clews star-alt star-alt star-alt star-alt star-alt

"Great service and easy to deal with. Thank you to Kieanna for great service"

a year ago