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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Family hols star-alt star-alt star-alt star-alt star-alt

"Great experience buying from Carsa at Mountsorrel. I was welcomed and helped throughout by Atif, who made the buying and part ex-process very smooth. Part ex price was better than I expected."

a year ago

Ryan McPherson star-alt star-alt star-alt star-alt star-alt

"All good great team to help use find a family car Rumess was helpful"

a year ago

Vaughan Ashcroft star-alt star-alt star-alt star-alt star-alt

"Very efficient and friendly. I dealt with Atif and Kieanna. Very happy with the car"

a year ago

Andrew Goff star-alt star-alt star-alt star-alt star-alt

"Very attentive, great attitude and not pushy. Dealt with by a number of individuals over the course of my visit, all happily going out of their way. Highly recommend. Was so happy to be able to leave same day with my new car."

a year ago

Paula star-alt star-alt star-alt star-alt star-alt

"Had such wonderful customer service from Sidra at the Bradford division"

a year ago

Mr Hitchmough star-alt star-alt star-alt star-alt star-alt

"Car advertised as arrived which it turns out they have not got Completed their PX valuation on line eventually came back with an offer of 3k less totally unethical way of operating"

a year ago

Darcy Flanagan star-alt star-alt star-alt star-alt star-alt

"Great service, and Jacob was a star. Thanks guys."

a year ago

Lee star-alt star-alt star-alt star-alt star-alt

"Great service and really happy with the car. Ella handed over the car and did a great job."

a year ago

John Philip Grindley star-alt star-alt star-alt star-alt star-alt

"I paid a deposit on a car, booked a slot over the phone to go in and purchase it with no part-ex, and they called me the day before telling me that they had sold the car to someone else but could they help me find another one? Unbelievably unprofessional. Not going back."

a year ago

Ben Burkill star-alt star-alt star-alt star-alt star-alt

"Really good service from start to finish. Friendly and helpful with all my questions"

a year ago

Tariq star-alt star-alt star-alt star-alt star-alt

"First time we’ve purchased a car from carsa, all the staff were friendly, helpful and approachable, any issues were quickly resolved and the car was ready for pick up within 4 days. We would definitely buy from them again"

a year ago

Andrew star-alt star-alt star-alt star-alt star-alt

"The car showroom in Southampton was excellent, the call centre had room for improvement. Very pleased with the car, excellent value for money."

a year ago

MRS GLENIS HADWEN star-alt star-alt star-alt star-alt star-alt

"Very pleased with Atif Rehman very polite and helpful"

a year ago

Malcolm Farms star-alt star-alt star-alt star-alt star-alt

"Great experience. Dealt initially with Raith who was polite, relaxed and was no pressure. Deal was agreed amicabally and hand over by Jacob was smooth and no time pressure. Would happily deal with again."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Carsa sent me the wrong documents meaning a massive GDPR breach. (Containing name, address, financial details of loan agreements). Customer Services were not apologetic and do not understand the level of seriousness this is. Got called “stupid” on the phone as I wanted to remove the warranty, as a young girl I find this unacceptable. I understand they have..." Read more

a year ago

Kathleen star-alt star-alt star-alt star-alt star-alt

"I liked the fact that there was no pressure to buy, and the whole process, though different because of the zoom aspect of sales was good. All the staff were very pleasant, and the assistant manager resolved (hopefully) a minor problem with the car I purchased, promptly. Ishy was very polite and helpful."

a year ago

Janet star-alt star-alt star-alt star-alt star-alt

"From the moment I walked in I was made to feel welcome by Tracy.I was early and it looked like Tracy was about to have lunch,I said I will sit and wait but she insisted it was no problem to see me then.I had 2 coffees as well which was a lovely touch because I had travelled.Tracy was excellent with the knowledge about the fiesta I was looking at,absolutely e..." Read more

a year ago

Rachel Capstick star-alt star-alt star-alt star-alt star-alt

"Amazing service from anna, really helpful and we had a laugh and joke. Thanks for your help."

a year ago

Dave star-alt star-alt star-alt star-alt star-alt

"Tracy was excellent today brilliant! Very professional and pleasant!"

a year ago

fraluca9397 star-alt star-alt star-alt star-alt star-alt

"Was a great experience here at Carsa , SIDRA was an amazing sellers representative."

a year ago

Hannah Davidson star-alt star-alt star-alt star-alt star-alt

"Sidra was very welcoming and friendly, she was also very helpful answering any questions we had. Demonstrated lots of knowledge and gave us advice which made the process a lot easier!"

a year ago

Debbie Eades star-alt star-alt star-alt star-alt star-alt

"What a great and very friendly team, thank you for making my buying experience for my beautiful Toyota Aygo today Russ and Mike you are absolute stars and a great comedy double act….. thank you for a great experience 🙏❤️ lovely tea by the way x"

a year ago

Kirsty Barron star-alt star-alt star-alt star-alt star-alt

"Collected today Anna was fantastic"

a year ago

Andrew Phillips star-alt star-alt star-alt star-alt star-alt

"Sidra Very helpful and polite. Let me have time to think and organise test drive."

a year ago

Kk star-alt star-alt star-alt star-alt star-alt

"First time I bought from them. I think they don’t have after sale service department. Once you bought the car then they forgot to you. Very disappointed 😔"

a year ago