About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
David Sheldon
Teesside customer
"Jimmy really looked after us. The service was fantastic from start to finish. Will definitely be going back for my next car"
9 months ago
Karen Spencer
"Great customer service today from Carsa Durham Really happy with my purchase Shout out to Jamie who did amazing on his 2nd day working for the company Thank you"
9 months ago
Mark Lawman
"Been waiting 4 days just to try find out the history on a car and imperfections, but keep getting told someone will get back to me with the information but just don’t happen . If that’s how you treat potential customers, I hate to think how your after sales service is like . You have 100% lost my trust and business. "
9 months ago
Robert Bean
"I cannot praise enough the colleagues who helped us through buying a car through Carsa from the filling in of an application, through taxing the vehicle, sorting the V5 document to a return call within five minutes to locate a second key. All praise to Joe, Matt and Jess."
9 months ago
Murray Penman
"Beware… £495 admin fee to use your own finance broker… an absolutely ridiculous amount to pay. I was actually away to buy a car then was told that how much I’d have to pay, that alongside some other issues gave me alarm bells. I was told i was accepted for finance prior to this, to which i was told on the phone that payments were £50 more a month than origin..." Read more
9 months ago
Karen Jemmett
"Great visit to look for a first car for my son. Very helpful service from Kyle, definitely recommend to others. "
9 months ago
Mark Carter
"Went to look for a car over Easter at Carsa in Mountsorrel. The 2 staff members that we had the pleasure of dealing with were Shabs & Jacob. Both of them couldn’t have been any more polite, professional, genuine & just all round gents. Great representatives for the company & wouldn’t hesitate to go back in the future."
9 months ago
customer
"I reserved a car with this company, a few days later someone called me insisting that I go through and apply for finance which would make the process easier and I could drive away on that day with the car, note that I was only going to view the car 10 days after they called and to get finance on a car you haven’t seen is a bit silly so I refused and the pers..." Read more
9 months ago
Michaela
"I will try and keep this as short and direct as possible. I would AVOID this company at all costs!! At the end of February this year I bought a car on finance through Carsa. In that instance all was fine and went smoothly, HOWEVER, a couple of days after having the car I decided to not keep the car due to the common wet belt issues that I had heard about an..." Read more
9 months ago
Mr Rubani
"The experience was very good "
9 months ago
alauren arden
"Terrible. Bought a car for 17k plus 1k warranty (which covers nothing) less than 2 years ago and had Nothing but Issues with it… so far spent £2500 on repairs. Carsa literally won’t help you at all when something goes wrong. Carsa please don’t comment on my review saying email customer care because it’s rubbish… been there done that. "
9 months ago
Simon Dewhurst
"Becky from Bradford was great. Tom and Harriet in your sales office were really terrific!"
9 months ago
Andrew Hobbs
"Mike was great. Didn’t promise anything he couldn’t deliver on and really happy with the service received. Would definitely recommend and use Carsa again. "
9 months ago
Allan Jennings
"The staff were welcoming from start to finish "
9 months ago
Clare
"Awful customer service. My dad put the £99 reserve down for her at the Southampton branch and after many phone calls and emails which they haven't even bothered to reply to he still has not received the refund and it's been nearly 5 weeks!! Avoid Avoid Avoid!!!"
9 months ago
Barrie Stillwell
"Very good overall apart from asking £250 admin charge which is in the very small print in terms and conditions. Should be clearly noted on web page vehicle pricing as a extra cost not in terms and conditions. Vehicle purchased very clean and in good condition. Nice people and relatively good experience."
9 months ago
Shahid Bashir
"Excellent service throughout superb."
9 months ago
Bailey Wright
"Becky from Bradford very friendly and helpful would recommend this dealership "
9 months ago
Charlie Hemmings
"Becky from Bradford was very helpful in letting me purchase my car "
9 months ago
Murillo Zanutto
"I’ve bought a BMW at Carsa Durham and the whole process was quite nice. The car was originally allocate down south and was transferred to Durham garage very quickly. There at Carsa I received the welcome of the team and Kyle was with me and my son all the time, explained the car specs, went with us for a test drive and made us feel comfortable providing a g..." Read more
9 months ago
Eldho Abraham
"Very disappointed with website presentation in Carsa.I have not recived any notification about the name change of Cazoo.I was very comfort with the filter option in search for cars but now it's all modified and not comfort with car specific filters like MPG,CAR SPECIFICATION LIKE HEATED SEAT,PRIVACY GLASS,REVERSE CAMERA etc. And also I did car valuation too...." Read more
9 months ago
Mike Motley
"Easy to deal with good test drive, despite bank holiday and running out of time they stayed late and smooth process overall Picked the car up day later and all Ready to go and valeted"
9 months ago
David
"Kyle and shannon were very useful with helping with my finance today at the bishop auckland branch!"
9 months ago
Anonymous
"Very poor service with excessive hidden fees. Staff deliberately leave out details on refund policy and feed until its too late. Avoid or be extremely careful."
9 months ago
"Friendly sales team with no pressure competitive prices "
9 months ago