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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they donā€™t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Donā€™t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Shahid Mahmood star-alt star-alt star-alt star-alt star-alt

"Only received one key with the car and the boot shelf is missing and I have been told I will receive 5 days drive away insurance and there system was not working"

3 months ago

Rich star-alt star-alt star-alt star-alt star-alt

"After dealing with carsa for the first time we was greeted from shabs who made me and my family very welcome,he gave me the keys and told us to look round the vehicle as much time as we wanted.the test drive was great and he was there to answer any questions i asked him and after all that he talked us through various options with no pressure . So overall exp..." Read more

3 months ago

Michelle Smith star-alt star-alt star-alt star-alt star-alt

"Would like to say a massive thank you to Tom Robins, made our sale very easy & pleasant. Straight away offered a drink and made to feel very comfortable, explained everything in great and easy detail to understand. No secret costs or charges. Would highly recommend Carsa, Thank you for a pleasant sale, walked away very happy customers šŸ˜Š"

3 months ago

Dan star-alt star-alt star-alt star-alt star-alt

"Simon and Jeff were very helpful with the whole process, made it very simple but professional. Happy with the car. My part ex cash back matched what was quoted also . Delivery driver was nice and friendly ."

3 months ago

David star-alt star-alt star-alt star-alt star-alt

"Tracey, Chelsea, Sidra, Jeff and Jimmy were all very helpful and made the buying experience very smooth."

3 months ago

Mr O star-alt star-alt star-alt star-alt star-alt

"Excellent service, friendly, informative and most importantly not pushy. Let us test drive on our own. Explained all the finance options etc and helped every step of the way. Would buy from them again!"

3 months ago

Arpad Berkeszi star-alt star-alt star-alt star-alt star-alt

"Excellent service and I am happy with my purchase! :)"

3 months ago

holly warmer star-alt star-alt star-alt star-alt star-alt

"No customer service at all, my boyfriend purchased a car in December, through a part exchange. Paid the fee for change over from private plates and promised a refund as soon as we dropped off the old plates to the car, we have done so and since have not had the refund. Wouldnā€™t mind but itā€™s been weeks now and everytime we call we are constantly being fobbed..." Read more

3 months ago

Toby Crump star-alt star-alt star-alt star-alt star-alt

"Helpful pain free and easy when picking new car up"

3 months ago

Kristina Kazaryan star-alt star-alt star-alt star-alt star-alt

"We had a great experience with Carsa. Their personnel were friendly, helpful and knowledgeable and made it very straightforward for me and my husband to get new cars"

3 months ago

russ steel star-alt star-alt star-alt star-alt star-alt

"The experience of buying our i-Pace from Carsa was stress free. They let you go for a decent test drive and answered any questions we had. The process to obtain finance is simple and well explained. I'd recommend them."

3 months ago

Matthew McConaghy star-alt star-alt star-alt star-alt star-alt

"Katie dealt with me brilliantly. Car was excellent but valeting had still to be done. Katie was very apologetic and got things sorted out quickly"

3 months ago

Neil Passmore star-alt star-alt star-alt star-alt star-alt

"Great service without and considering it was Steve's second day in the job the Motor Trade experience really shone through and he made it a great buying experience. Highly recommend."

3 months ago

ALAN PENNICK star-alt star-alt star-alt star-alt star-alt

"Visit to Carsa today in Bishop Auckland to view a nice VW GOLF R with a view to purchasing. Well we were not disappointed. The car was presented to us immaculate inside and out.( and even had plenty of fuel for a really good test drive and the trip home with ease).We were served by Katie and Tom throughout our stay. After test driving the car and negotiating..." Read more

3 months ago

JR star-alt star-alt star-alt star-alt star-alt

"Company was highly professional, good customer experience, efficient. Shabs helped us through the process, listened carefully, and was efficient and professional throughout. The whole process was streamlined and trouble free. Carsa central was also very helpful with great customer service. Overall excellent."

3 months ago

KEVIN CRACKNELL star-alt star-alt star-alt star-alt star-alt

"Excellent all round service"

3 months ago

Gary Orman star-alt star-alt star-alt star-alt star-alt

"Professional and friendly staff willing to go that bit further."

3 months ago

jon sterne star-alt star-alt star-alt star-alt star-alt

"Customer service from start to finish. Car ready to test drive in no time. Sensible trade in value. Washed and valeted same day. Drove away same day. Used them before, and would use them again. Would recommend"

3 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Excellent staff at Carsa Mountsorrel. No pressure at all. Special mention for Eric and Dan, and also for Tom in Southampton who handled the hand-over"

3 months ago

David Mcgriskin star-alt star-alt star-alt star-alt star-alt

"Was nice and chilled atmosphere had good reviews keep it up"

3 months ago

Jasmine star-alt star-alt star-alt star-alt star-alt

"Very smooth process, we walked out with a new used car having part exchanged the old car. They valeted it while we were talking with the sales team. The new car seems great!"

3 months ago

L. Maftei star-alt star-alt star-alt star-alt star-alt

"Excellent,easy and quick service.Ā Great company to deal with, friendly, helpful and explain everything.Thank you!"

3 months ago

Matthew McConaghy star-alt star-alt star-alt star-alt star-alt

"Had great customer experience at Carsa. Katie couldn't have been more helpful."

3 months ago

Jess star-alt star-alt star-alt star-alt star-alt

"A very easy and quick process. Tom who assisted us was vey helpful! I took the car home the same day."

3 months ago

Kelly Quinn star-alt star-alt star-alt star-alt star-alt

"Went to view a Seat at Carsa and our sales advisor was Shabs, he was very understanding of our budget and car needs for a family which required plenty of boot space. He was not pushy at all with a sale and allowed my husband and I to talk for as long as we needed to come to a decision on the car. He made what I expected to be a stressful experience very easy..." Read more

3 months ago