About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Nigel Metcalf
Aimee
"If I could go back in time I would not buy a car from Carsa. I saw the car on auto trader and phoned Carsa to get more details, the car was exactly the spec I wanted and looked great in the photos so I reserved it and went to sort out my car finance. An advisor phoned me the next morning to confirm I had finance in place and unfortunately my experience went..." Read more
a year ago
Mike
"Welcoming team on arrival. Quite a swift process getting the car for a test drive as it was ready waiting at my appointment time. Had to persuade to take more than £100 credit card transaction, but worked out in the end. Car dash said the key needed the battery changed on test drive. Despite me asking several times and being told it was done, it wasn’t sort..." Read more
a year ago
Kirilee
"The customer service was amazing. The staff went above and beyond to ensure we were happy. Would definitely recommend!"
a year ago
Mr Terence Ratchford
"Great customer service from the professional salesman Anil"
a year ago
blue
"Only just had the car,so far so good .car looks lovely and delivered as said 👍"
a year ago
KC
"Definitely not recommended to deal with Carsa. It will waste your time to wait for a video conference at the show room and you have deal with a lot of different people for the purchase. Even you have mentioned too many time to these people that the parcel cover was broken (a 3 years old MB A200), Carsa had agreed to replace it before confirm the deal and I..." Read more
a year ago
Jack Kessler
"I was very impressed with the initial process and test drive and would have given 4 or 5 stars. Hein in Southampton and Anil in Loughborough were very professional throughout the purchase. However the collection experience was less impressive. I’d arranged to be collected from Loughborough station and had actually booked the train on Wednesday whilst in the..." Read more
a year ago
Mart P
"I had a wonderful experience purchasing my car at Carsa. Prem displayed an outstanding customer service and attended to all my needs and also gave me thorough details regarding my vehicle. Martin was also kind and even gave me a reasonable deal on my part exchange. Highly recommended."
a year ago
Tim
"Purchased a car and engine maintenance light came on 4 hours later. Called Carsa luckily they agreed to refund. The salesman tried his best to convince me that this was normal as the light should have been turned off after the service. Absolutely nonsense as the light was never on and came on hours later. Car was booked in for a checkup and I was advised o..." Read more
a year ago
Tim
"Purchased a car and engine maintenance light came on 4 hours later. Called Carsa luckily they agreed to refund. The salesman tried his best to convince me that this was normal as the light should have been turned off after the service. Absolutely nonsense as the light was never on and came on hours later. Car was booked in for a checkup and I was advised o..." Read more
a year ago
Tim
"Purchased a car and engine maintenance light came on 4 hours later. Called Carsa luckily they agreed to refund. The salesman tried his best to convince me that this was normal as the light should have been turned off after the service. Absolutely nonsense as the light was never on and came on hours later. Car was booked in for a checkup and I was advised o..." Read more
a year ago
Janet Grayston
"Sidra is excellent, customer support She’s lovely very helpful Thank you Sidra 😊"
a year ago
Mr Richard Fitzhenry
"The staff where great but the process takes to long could do with being faster"
a year ago
Customer
"After a lot of searching I found the best car for me at a competitive price. Carsa arranged for the car to be in the best place for me to view it. The car was presented very well, fully valeted. i was given time alone with the car, a test drive on my own, and no pressure was made to buy at any point. Once satisfied that it was the car for me Jacob explained..." Read more
a year ago
Dean Comby
"I enquired about a car on the 28th of june. They called me the nxt day to sort out my pcp package then i uploaded pics etc of my current car to get a price (all good) got my pcp arranged by the 30th and ready to go I arranged to pick the car up from the bradford branch on the 5th of July as it was coming up from Southampton on the 4th. I drove 85 mile to th..." Read more
a year ago
Elaine Stonham
"We bought a car today at the Southampton (Swanwick) dealership and the experience was great. Professional and personable staff who helped us throughout. A shoutout to Adrianna (great driver), Andreea and Russell who were all brilliant. Would definitely recommend."
a year ago
Divya
"Today I bought a car from Carsa, Southampton. Within few hours of notice, the vehicle was made ready for test drive and after the test drive, immediately I purchased the vehicle. All the end to end process was so simple and swift. All the staff was very friendly and caring. Good experience"
a year ago
Dj Nashi
"very good people they do care"
a year ago
June Walsh
"The service at the garage was very good although I’d pretty much made my mind up before we got there"
a year ago
customer
"Fantastic customer service from start to finish. Jacob looked after us and ensured we was happy with our new car."
a year ago
Callum Boyle
"Sold me a car, 65 plate, took it for a test drive and everything was fine. Driving off with the car after purchase, the engine management light came on and the car went into limp mode. I brought it back and they scanned the code & it came back with a fuel sensor, said I would be fine to drive home (To Scotland). Broke down as soon as we hit the M6, and had t..." Read more
a year ago
Carl
"Very helpful and professional service The staff were very attentive to my needs and requests Needed my vehicle for a booked holiday - it was turned around within 6 days from purchase to delivery and communication was spot on - even the delivery driver was first class Recommend this staff and company to anybody"
a year ago
Samuel O'Sullivan
"Awesome!! So so happy!"
a year ago
john hodgson
"Very pleased with purchase car is in fantastic condition staff very helpful but my only complaint is that they were very slow at keeping you informed"
a year ago
"Dan at mount sorrel was very helpfull and the customer service was excellent. Only downside was lack of attention to valeting on the alloys which I wads lead to believe had been done. Overall though I would return as a customer to Carsa"
a year ago