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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Michael star-alt star-alt star-alt star-alt star-alt

"Excellent and efficient from start to finish. Kieanna had everything prepared, even though I arrived early. The service was friendly and professional. Thanks Kieanna and the rest of the team 👍🏼👍🏼"

a year ago

Debnam star-alt star-alt star-alt star-alt star-alt

"Told my money wasn’t transferred when I was on my way to collect my new car. Show room seemed cold and no one about initially. also a lady appeared asked for my driving lisencr and took it off somewhere - told me my finance was not approved and I would be going into a room to discuss. I said their money was transferred on the Monday earlier that week???-..." Read more

a year ago

Raymond Hedley star-alt star-alt star-alt star-alt star-alt

"Great service, very friendly staff and well looked after. Cars priced very competitively and very happy with my new Golf GTI. Definitely recommend đź‘Ť"

a year ago

Ahamefula Nwanyanwu star-alt star-alt star-alt star-alt star-alt

"Impressed with the time scale of the process"

a year ago

Iain star-alt star-alt star-alt star-alt star-alt

"Efficient handling at pickup and no quibbling over the price offered for my exchange car."

a year ago

Andonis100 star-alt star-alt star-alt star-alt star-alt

"Was given a 4 hour time slot for delivery of car but after this had passed I called up to be told the driver was stuck In traffic. I had had no correspondence with anyone to inform me that the delivery would be late until I called up to find out where the vehicle was. Had a call from the sales team asking how we was getting in with the new car so had to assu..." Read more

a year ago

Laura Eves star-alt star-alt star-alt star-alt star-alt

"Slack communication Show room was weird, eery & no customer service whatsoever"

a year ago

Paul Hartness star-alt star-alt star-alt star-alt star-alt

"All the staff were extremely helpful and polite. Nothing was too much trouble. In particular Anna, Tom and Jamie. We arrived later than our appointment and there was no complaint from Anna at closing time on a Friday night. Thank you Anna."

a year ago

Andrew fisher star-alt star-alt star-alt star-alt star-alt

"I was taken by surprise with the difference involved from the normal car purchasing procedure. I found the experience refreshing, the staff on site welcoming and the zoom type meeting challenging but thorough and honest."

a year ago

Charlie Wilcox star-alt star-alt star-alt star-alt star-alt

"Went here to buy a new car and was very impressed. Prem was informative, polite and very helpful, answering any questions we had. We also had a great deal on the car we purchased which made the experience even better. Would definitely recommend to others"

a year ago

Dan star-alt star-alt star-alt star-alt star-alt

"Excellent service, easy to purchase the car, it was a pleasure!"

a year ago

Michael star-alt star-alt star-alt star-alt star-alt

"Prem looked after us like royalty and his service was second to none. I would highly recommended. 5*"

a year ago

Frederics Cooper star-alt star-alt star-alt star-alt star-alt

"Sadiya is an absolute star in the Bradford branch. I am very grateful for her help. She is polite, friendly, and extremely helpful as well as professional. She is a great asset to the company. However there are some issues I would like to address (not related to Sadiya) I would like to hear back from Carsa."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Helpful and friendly proactive team."

a year ago

Nazmul Hussain star-alt star-alt star-alt star-alt star-alt

"Had a great time at carsa thanks to prem and the great team at carsa for making the sale easy and simple."

a year ago

Tash star-alt star-alt star-alt star-alt star-alt

"Far from easy, the people are nice the process is far from customer focused, very much a cost cutting exercise The garage we went to pick up our car from had 4 members of staff pretty much looking for something to do but unavailable to help as they relied on head office via zoom…… All bits missing out of the boot towing eye ect…. And was a negotiation that..." Read more

a year ago

Callum star-alt star-alt star-alt star-alt star-alt

"Ian at the Southampton branch has been an amazing help in our purchase of our new Hyandai. Massively recommend and a huge help!"

a year ago

Phil Creasey PCreaseyMedia star-alt star-alt star-alt star-alt star-alt

"Came in with my brother to swap his 08 reg Auris for a 17 reg Leon and the whole experience was great from start to finish. My brother started the process over the phone and when we came into the showroom we were greeted by Trem. He was very polite and helpful throughout the whole process. We then spoke to Steve over a video call who helped my brother finali..." Read more

a year ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Lost count how many cars i've bought from these guys for my taxi firm,everytime the service and standard is 100% thoroughly recommend. Mark@Courtesy Taxis."

a year ago

Elmo Piccardo star-alt star-alt star-alt star-alt star-alt

"Great service, very happy with my new car.Very competitive prices and proper well looked after car. Clean inside was amazing for a 58k miles car the car was looking like a 5k miles car.. Will buy from you again and recommend… Thank you"

a year ago

Simon Brook star-alt star-alt star-alt star-alt star-alt

"Booked a 12:30 pick up time, an hour later still waiting! In the end reception processed the V5 and tax as I did not have time to wait for a booth! Not sure I get that idea! 4 sales people sat around doing nothing while a que to take delivery. Ridiculous! Overheard other people moaning about it too"

a year ago

Callum Rowlands star-alt star-alt star-alt star-alt star-alt

"Raith was very helpful and patient and answered to all my queries."

a year ago

Ugur Basu star-alt star-alt star-alt star-alt star-alt

"I am very happy with the support from Raith. He was very supportive. Thank you"

a year ago

David star-alt star-alt star-alt star-alt star-alt

"Timesaver took absolutely good care of me, she is very good at what she does."

a year ago

SSingh Tiwana star-alt star-alt star-alt star-alt star-alt

"Sadiya was very exceptional. She was the perfect host answered all the queries we had, later then took us on test drive, she explained all the features of the car we were interested in and sorted all the things for speedy purchase within just 30-45mins. Amazing experience throughout would deffo recommend to anyone interested buying their new car."

a year ago