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Carsa Reviews & Testimonials

4.5 (3,153)

AutoTrader Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,153 reviews
  4.5/5 average rating

Nancy star-alt star-alt star-alt star-alt star-alt

"Carsa made my used car buying experience very easy. They set up delivery of my vehicle and explained the process. The vehicle was as expected. Great experience. I would definitely use them again."

a year ago

Martin Shaw star-alt star-alt star-alt star-alt star-alt

"All went nice a smooth. No one pushing you. Sadiya was polite and helpful"

a year ago

Judy Dunkley star-alt star-alt star-alt star-alt star-alt

"Buying my car from Carsa was a great experience. All the staff were friendly and helpful, explained the process which was very easy. There was a lot of stock in the type of car I wanted so I had lots of choice. The test drive went very well and I'm happy with my new car which I drove home shortly after the test drive."

a year ago

Michael Chiswell star-alt star-alt star-alt star-alt star-alt

"Very good experience. Greeted by Sadiya who managed the whole process for me. Very polite and professional. Steve got all the paperwork sorted and I was kept well informed all the way through. Will definitely recommend and use again.."

a year ago

Paul tomlinson star-alt star-alt star-alt star-alt star-alt

"Atif was excellent taking me through the process and explaining everything very well"

a year ago

Brett star-alt star-alt star-alt star-alt star-alt

"Sadiya was really helpful and made me comfortable while it took a while for funds to go in."

a year ago

Kuldeep Chahal star-alt star-alt star-alt star-alt star-alt

"sadiya was great looked after us great customer service"

a year ago

Atif Masood star-alt star-alt star-alt star-alt star-alt

"Good service ella was great thanks"

a year ago

Paul warne star-alt star-alt star-alt star-alt star-alt

"Excellent from start too finish"

a year ago

Hannah Cassidy star-alt star-alt star-alt star-alt star-alt

"Phenomenal and professional service from start to finish. Lauren the branch manager at Bradford and Matt at head office were outstanding. I will never buy a car from any other dealership. Thank you."

a year ago

Cepulyte star-alt star-alt star-alt star-alt star-alt

"The staff at Carsa were friendly and helpful with any questions. Great experience."

a year ago

Mr T R star-alt star-alt star-alt star-alt star-alt

"Jeff Palmer was the one! :)"

a year ago

Dear Mr Baines star-alt star-alt star-alt star-alt star-alt

"Sale was very smooth from start to finish. The sales people were helpful, Ella was in the showroom and helped a lot. Even bought the warranty with the vehicle."

a year ago

Mr Turner star-alt star-alt star-alt star-alt star-alt

"The experience you get is very different to how they advertise. I was expecting to purchase a car that had been checked over and problems fixed. However, what i received was a car that had damage to the bonnet, wheels, wing mirror and window. No acceptance of ownership and therefore a take it or leave it attitude once you are emotionally attached."

a year ago

Mrs Chantal Hood star-alt star-alt star-alt star-alt star-alt

"Jacob was really helpful. Not pushy for the sale. The car didn’t feel right but Jacob was extremely understanding"

a year ago

Phil H - Prescot star-alt star-alt star-alt star-alt star-alt

"Very pleasant purchase experience at the Bradford branch. Sadiya met us on arrival, arranged drinks and then accompanyed us for the test drive. Described herself as a Showroom Host and not a sales person. Negotiation over Zoom with remote sales person Tom was also pleasant. Pick up similarly smooth. Would buy again from Carsa."

a year ago

Hannah star-alt star-alt star-alt star-alt star-alt

"I recently bought a Mazda CX-3 at the Montsorrel branch. It was a very smooth experience with the help of Raith from the get go. I would definitely recommend using Carsa for buying a second car in the future!"

a year ago

Vineet-Jeevanprakash Dhamone star-alt star-alt star-alt star-alt star-alt

"What a team….The manager I think Tom was lovely and did the process hassle free and I have visited many traders for my first car but CARSA You guys are awesome….highly recommend"

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Sales team was misleading with the condition of the vehicle, which I had to travel to view. Tyre pressure wasn’t set right also. Only bought because i had travelled a distance and vehicle is rare."

a year ago

Arijit star-alt star-alt star-alt star-alt star-alt

"A great service from a professional team. Jacob was very helpful in showing the technicalities. Really appreciate it! Hopefully the car will offer good service going forward. Drive back home was effortless."

a year ago

Mr Wright star-alt star-alt star-alt star-alt star-alt

"Great staff, very helpul big shout out to Lee, very professional and proactive, making the whole process speedy. Well pleased with the car its like new. Carsa are a company thats passionate about cars and customer experience"

a year ago

Sean Costa star-alt star-alt star-alt star-alt star-alt

"Excellent swift and easy service. Geoff looked after us in a friendly and informative manner. The team at Loughborough were equally excellent and Kieanna in particular helped us from start to finish."

a year ago

Phillip Deakin star-alt star-alt star-alt star-alt star-alt

"The salesman Jacob was great no hassle purchase"

a year ago

John Monoyioudis star-alt star-alt star-alt star-alt star-alt

"Friendly, efficient and helpful staff. Especially Jacob."

a year ago

Charlie Deakin star-alt star-alt star-alt star-alt star-alt

"My experience which carsa leicester was great, was helped by jacob and he was great the rest of the staff to, nice quick and easy experience"

a year ago