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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Joe N star-alt star-alt star-alt star-alt star-alt

"Great service despite the extreme business of the showroom. Julie was helpful and informative with all the extras that are available with my finance. Big thank you to all the team "

a year ago

Matthew Williams star-alt star-alt star-alt star-alt star-alt

"It was a great experience Adam and Malcom from the Halesowen branch were really helpful and friendly. Would recommend?"

a year ago

Nick Smith star-alt star-alt star-alt star-alt star-alt

"Abs the sales manager at Shrewsbury was excellent. Very pleased with everything he did for me."

a year ago

Alex star-alt star-alt star-alt star-alt star-alt

"Not my first experience with a garage but one of the best till this moment. I want to mention Harriet who was very patient and guided trough. I want to mention John C, very professional and supporive. Calum as well. Guys, see you soon as my lovely is planning to change her car too. "

a year ago

Chris star-alt star-alt star-alt star-alt star-alt

"As previously mentioned regarding aftercare sales. Worse than p!ss poor. I won't be buying from these cowboys again. Be warned stay away ☠️☠️☠️☠️☠️☠️"

a year ago

Rika Zubrzycki star-alt star-alt star-alt star-alt star-alt

"Really friendly people greeted straight away from javeria and Bailey offered drinks and a seat shown the car we wanted and test drove then delt with mo and Gary can’t fault them helped us leave with the car we wanted "

a year ago

chrissie.lowebtinternet.com star-alt star-alt star-alt star-alt star-alt

"Humza was extremely polite, friendly and helpful - knowledgeable about his cars and didn’t try and push you into anything - made it a very pleasant experience and hopefully a super purchase "

a year ago

Ryan star-alt star-alt star-alt star-alt star-alt

"I was served by Steve from Halesowen, top class service. He also went the extra mile to deliver my car to my home. Top bloke. Top service."

a year ago

Isha Vyas star-alt star-alt star-alt star-alt star-alt

"We got our car from Carsa Southampton, got delivered in Mountsorrel. Eric was very good in handling and sorting out all our queries and handover car to us. Overall Good experience. Thanks"

a year ago

Sophie Tinsdeall star-alt star-alt star-alt star-alt star-alt

"Went to the Bradford branch to purchase a car and it was a quick, easy, enjoyable experience! Bailey was really helpful and helped us set up the insurance and tax. "

a year ago

DANIEL star-alt star-alt star-alt star-alt star-alt

"1 month ago I bought a Skoda Octavia from Carsa, remotely and had nationwide delivery. I must say the experience was all very positive. The transaction was straightforward. The delivery was as planned and the car itself was exactly what I wanted. "

a year ago

Mick Rigby star-alt star-alt star-alt star-alt star-alt

"All staff at Carsa cannock go beyond what is expected they cannot do enough to help you.You are made to feel welcome as soon as you arrive, everything is made easy as possible and very quick while buying your car.Mitchell expecially made us feel at ease to ask any questions we wanted too."

a year ago

Amanda Johnson star-alt star-alt star-alt star-alt star-alt

"Very pleasant to deal with Mitchell at the cannock branch very helpful would recommend taking a trip yourself to get your perfect car "

a year ago

Christopher Rooney star-alt star-alt star-alt star-alt star-alt

"Very easy experience buying a second hand Seat Leon. Joe at head office was very helpful with sorting finance, and Eric at Mountsorrel was fantastic with organising the test drive and collection."

a year ago

Lord Marcus star-alt star-alt star-alt star-alt star-alt

"Very helpful & good communication. I bought a car and drove it home the same day. Shame the mats had been soaked and I didn't know so the car stinks like wet dog! Locking wheel key missing but they arranged to get a new one. Over all nice fluid, freindly transaction. Would buy from here again."

a year ago

Jodie star-alt star-alt star-alt star-alt star-alt

"Bought a car from Southampton Branch. Communication and collection was all pretty good. I did have some issues, I drove off and realised we hadn’t set up the drive away insurance but I pulled over as soon as I realised, I contacted Carsa on the phone and this was rectified pretty quickly. There were also a few minor issues with the car which I noticed on..." Read more

a year ago

Charlotte Vidor star-alt star-alt star-alt star-alt star-alt

"Dan and Mitch were fabulous at the Cannock branch! Easy, helpful and efficient "

a year ago

Jack Jones star-alt star-alt star-alt star-alt star-alt

"Adam (Halesowen branch) was a great help, very quick and easy. Everything was so straight forward. Helped me get my price down to what was in my budget on the car I wanted so really happy. "

a year ago

BAYAN KHOSHAL star-alt star-alt star-alt star-alt star-alt

"Its absolutely brilliant Costomer service and cheap cars. "

a year ago

Heather Everitt star-alt star-alt star-alt star-alt star-alt

"Laren At the Cannock showroom was excellent helpful and really friendly and would tell family if looking for a new car to pop in and speak to Laren"

a year ago

Oliver Clough star-alt star-alt star-alt star-alt star-alt

"Mitchell @ The Cannock branch was great. No hard sale pitch. Quick to organise a test drive and I was able to drive the car away the same day. "

a year ago

Chris Thompson star-alt star-alt star-alt star-alt star-alt

"Smooth experience from the online reservation, to viewing the car and purchase. Thanks to John for his help in branch "

a year ago

Ronald Lyons star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful and very courteous. Helped with all the paperwork associated. Very happy with the service at the Mountsorrel Branch"

a year ago

James Keegan star-alt star-alt star-alt star-alt star-alt

"Friendly service with all my questions answered and a simple straightforward part exchange. Only my second car purchase but would definitely recommend. "

a year ago

Alvaro Borges star-alt star-alt star-alt star-alt star-alt

"Good luck trying to contact them for after-sales. Tried several times, and it goes into a voice mail inbox that doesn't accept any more messages The car was sold without the petrol lid, even though the car pictures had a lid on it (was only made aware on collection day) Was told the lid would be posted in a week. A month has passed and nothing. Also car wa..." Read more

a year ago