Carsa icon

Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Els star-alt star-alt star-alt star-alt star-alt

"Very good experience, and a good service from Eric at Carsa"

7 months ago

Chris Ward star-alt star-alt star-alt star-alt star-alt

"2 stars rather than one because the car I purchased seems to be good value and in good condition for the year and mileage. The issues are with the processes: - car not ready for collection despite three days notice - car had no fuel for test drive or drive home once purchased - only came with one key and only told this when I was about to purchase I wa..." Read more

7 months ago

sarah lomas star-alt star-alt star-alt star-alt star-alt

"Jaker and Seb in Cannock, were fab! Thanks"

7 months ago

Jonathan Masih star-alt star-alt star-alt star-alt star-alt

"Great experience, process was quick and easy. Adam was great at the Halesowen branch. "

7 months ago

linh star-alt star-alt star-alt star-alt star-alt

"Philippa is very helpful to take us around with a polite manner and friendly disposition. We had a very good experience with their customer service."

7 months ago

Monika star-alt star-alt star-alt star-alt star-alt

"Wery good experience and very helpfull staff. Thank you. "

7 months ago

Keri Sanderson star-alt star-alt star-alt star-alt star-alt

"What can I say apart from Tom was fab from start to finish with the process. He took the time to communicate every step, was honest in some of my car choices and was just genuinely a nice guy happy to help. Would definitely recommend Carsa! "

7 months ago

Gary Robson star-alt star-alt star-alt star-alt star-alt

"I was dealt with by Kyle, Aiden and Shannon they made the purchasing of the car so simple. Explained all of the operational functions of my new vehicle. I definitely recommend buying a car from Carsa. Made myself extremely confident especially as someone who is of the older generation they made me feel comfortable buying a car in this new generation. Everyth..." Read more

7 months ago

Oliver Clay star-alt star-alt star-alt star-alt star-alt

"Great service "

7 months ago

Chris Hope star-alt star-alt star-alt star-alt star-alt

"Although the initial buying process was good, once my £99 had been paid the service went down hill from there. I did not receive any confirmation of order or what I need to bring with me when I collect the vehicle, not once did I receive a confirmation of collection date and had to twice chase to make sure I was booked in to find out I was booked for the wro..." Read more

7 months ago

Will King star-alt star-alt star-alt star-alt star-alt

"arrived at the showroom at bishop and instantly greeted by Kyle who was very approachable and polite and after a quick conversation about the type of car I’m looking for pointed me in the right direction of a car (seat Leon cupra) which has most certainly grabbed my attention after a quick overhaul of the cars specs making me feel more than welcome would def..." Read more

7 months ago

Simon Brown star-alt star-alt star-alt star-alt star-alt

"Great service from Lauren and Jaker at Cannock. Would highly recommend a car from here."

7 months ago

Mrs Groves star-alt star-alt star-alt star-alt star-alt

"Straightforward and efficient service"

7 months ago

Adam Atkinson star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was very helpful and getting me my new car. Great service "

7 months ago

Daz_F star-alt star-alt star-alt star-alt star-alt

"Bolton branch, Mike was awesome and helped us hugely to get the car of my dreams"

7 months ago

Charlie Milne star-alt star-alt star-alt star-alt star-alt

"Superb and personal service from Steve, who went above and beyond to help me with my purchase. He even drove me back to my house personally to collect my ID! Couldnt be happier with the help, and would recommend Carsa (and Steve) for anyone looking for a used car!"

7 months ago

Amanda Surrey star-alt star-alt star-alt star-alt star-alt

"100% not interested in customer ‘care’. My car broke down, it’s under warranty and now I have to wait 48 hours for some in customer ‘care’ to get back to me. They are only available by e mail. Not really a fair or proportional amount of time is it as obviously I can’t use the vehicle at all. "

7 months ago

syed naseer star-alt star-alt star-alt star-alt star-alt

"Guarav and Lauren been amazing, went extra mile to accommodate our needs, top guys and company "

7 months ago

Apple usa star-alt star-alt star-alt star-alt star-alt

"Carsa . Be aware .⚠️ They are still using this Audi A6 DG18 WVJ. Mileage of 25.582 from Autotrader. In respect of customers , manager from carsa - Loughborough , should not use this car for personal business. This car is full of scratches and very dirty. Customers paying the same price of almost 19k for any additional mileage made by this guy without c..." Read more

7 months ago

Unhappy Carsa customer star-alt star-alt star-alt star-alt star-alt

"If anything goes wrong they will not resolve asap."

7 months ago

zamam ali star-alt star-alt star-alt star-alt star-alt

"they give us car without air pressure and when we ask to fill it up they said u can fill up the air from petrol pump. However one lady bought car in front of us they take her photo filled up the air ."

7 months ago

John Hipkiss star-alt star-alt star-alt star-alt star-alt

"Staff very helpful and polite Nothing was to much trouble "

7 months ago

Nabeel star-alt star-alt star-alt star-alt star-alt

"Becky was great, helped out with all queries also the rest of the staff are very helpful"

7 months ago

Jess Mckend star-alt star-alt star-alt star-alt star-alt

"Brilliant service at Carsa Durham today, Jamie showed me around some cars and Shannon, Aiden and Kyle were really helpful assisting me to find out more information about cars I was interested in."

7 months ago

Thomas Hollywood star-alt star-alt star-alt star-alt star-alt

"Very pleasant experience! Steven Singh was very helpful along the way and made me feel very comfortable. Highly recommend Carsa Halesowen!"

7 months ago