About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
5,562 reviews
4.5/5 average rating
Katie Dykes
Ivan Oyik
"They were efficient and made sure I understood everything before I took the car away. "
a year ago
Matt Baker
"Ali at the Halesowen branch was fantastic. A great ‘no pressure’ sales environment and a relaxed experience. Nothing was too much hassle and the whole process was great start to finish. A real breath of fresh air in the used car market. Thanks to Ali and the Halesowen team. "
a year ago
Ren G
"Walking into Cannock showroom to collect my car, I wasn't greeted with the most friendliest of greetings. The gentleman looked over worked and not very interested in being at work. We were seated and waited 20 minutes before the manager came over. Thankfully he saved the first impression giving the salesman patter you expect. He also apologised for the first..." Read more
a year ago
Baz1
"The guys at the Southampton branch were great to deal with. The whole process from putting a reserved fee down over the phone to the overall service was top class. Never felt pressured. The car was a very good price too. "
a year ago
David Carr
"Superb service from all of the staff at Carsa Durham. Fantastic communication before our test drive. Made us feel very welcome at the showroom and didn't put any sales pressure on. Was the perfect car-buying experience. Kyle and Shannon both so helpful and friendly. Easy and friendly finance call to sort out the purchase with Tom via Zoom. Highly recommended..." Read more
a year ago
Aidan Heywood
"Originally the Southampton or sales team over the phone were not great… we paid for the car to be moved up to view and was late as well as having chips on windscreen despite informing us the car was in pristine condition. However, the team at the Durham branch went above and beyond to rectify this. Kyle was great, very personable character and helped through..." Read more
a year ago
James Lannon
"Original : Started with great communication and help. When I viewed the car the person was unable to tell me anything about the returns policy/ the after sales team other than they exist. Had an issue a few days after purchasing car, contacted carsa through webchat and Whatsapp barely any help. Eventually managed to email customer care, got a few emails the..." Read more
a year ago
Aswani Mogalicherla
"I was quite disappointed with my recent experience with the salesperson on purchasing Luxus Ux from Durham/ Bishop Auckland. Their approach was very rough, and their responses were extremely dry, which made the interaction feel quite unwelcoming. Furthermore, their time management was poor as they never called back at the agreed times, causing unnecessary de..." Read more
a year ago
Emma hadlington
"Excellent service from start to finish. Mitchell from cannock branch was lovely and not pushy at all. Would definitely recommend "
a year ago
Hannah Lindsay
"The Halesowen branch is excellent. Steven was a real help and helped us to sort everything out with 24hours. Would defo reccommend"
a year ago
Alan Mills
"Very professional, informative and helpful Thank you Dan Dean"
a year ago
NeilT
"The entire process was so easy and all the staff at head office were really helpful. The staff at Halesowen were also very helpful and Adam was great. We identified a small issue with the car and it was corrected within a couple of hours so we could drive the car away the same day."
a year ago
Mr Andrew Nicholls
"Great service - Dan listened to what we wanted. Even suggested another car to what we were originally looking for - they hadn’t got one in stock - but then went to another local branch to collect one. We’re able to drive away same day. "
a year ago
AW
"Great service from Dan Dean. He helped us in finding the right car at the right price."
a year ago
Helen Pugh
"Cannock branch and the service from Mitchell was brilliant. Handover process was so easy! "
a year ago
Fanni
"Hi all! We bought my mum new car this morning. I would be recommend to everyone! Customer advisor was lovely and kind. She was professional . The process was quick .My mum love her new car,"
a year ago
Gemma Hubbold
"Saw the car I liked and got a call about it quickly. Finance offered and it was the lowest apr any dealer was able to offer me with the same APR. Car available to pick up quickly and also offered £500 more on my part exchange then Evans Halshaw or Arnold Clark offered. Wanted car transporting to closer branch but manager of branch said she would give me a fu..." Read more
a year ago
Mr david holliday
"Amazing service from the team at Bradford thank you!!!"
a year ago
Harriet
"Fantastic experience in store today. We arrived having an idea of what we wanted but very little knowledge around what would be the best fit. Michael was so patient with us, answering all of our questions (no matter how strange). He really made what could’ve been very stressful, a great experience. Thank you Michael! "
a year ago
Clive Copeland
"Fantastic customer service from Mitchell at Carsa Cannock branch. Very patient and friendly, nothing was too much trouble. Highly recommend. "
a year ago
Laura
"Melina lovely and very helpful"
a year ago
Jacek
"went to carsa cannock and the service From Mitchell and jaker was exceptional. highly recommend to anyone."
a year ago
Bharat Chauhan
"Based on my experience, I would not recommend CARSA to anyone. Saw one of their cars on Autotrader. Called them and spoke with a salesperson. She confirmed the car had 1 previous owner. When asked about the service history, she told me, it had full service history. Paid the deposit and told her to arrange for car to be fully valeted.....inside and outside. S..." Read more
a year ago
Aidan Griffiths
"Mitch was very helpful when buying my new car. He made things quick and easy and hassle free. Very nice lad who made this a good experience. "
a year ago
"Lauren was very patient and walked us through the whole car buying process without making us feel under pressure."
a year ago