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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Onyekachi star-alt star-alt star-alt star-alt star-alt

"Not a great experience."

a year ago

Shah star-alt star-alt star-alt star-alt star-alt

"Everything was very easy and quick, special thanks to delivery driver who delivered car on busy rainy day"

a year ago

Morgan Kealy star-alt star-alt star-alt star-alt star-alt

"Kieanna and Malcolm were great and made it really easy buying my new car"

a year ago

Dave B star-alt star-alt star-alt star-alt star-alt

"Great experience right from the word go, sales staff were great as were the staff at the outlet I picked the car up from, fast and officiant, would buy from them again."

a year ago

Becky Okoro star-alt star-alt star-alt star-alt star-alt

"Kieanna was very helpful. I love how professional she was."

a year ago

Andrea Townson star-alt star-alt star-alt star-alt star-alt

"Mesa helped us today, Took us for a test drive, new to the job (4 days). Bought the car and the tyres needed air which was to be taken care of. They aren’t!! But other than that good service"

a year ago

Liz star-alt star-alt star-alt star-alt star-alt

"Great experience. Everyone was very friendly and knowledgeable. Thanks all and a special thank you to Mesa - can’t believe it was only your 3rd day!"

a year ago

Pamela Marchant-Ragan star-alt star-alt star-alt star-alt star-alt

"Very easy financial process and the young lady who assisted us, Anna, was extremely attentive and accommodating."

a year ago

simon lau star-alt star-alt star-alt star-alt star-alt

"Pick up my car today..was greeted by Jacob, which he provided me with excellent service."

a year ago

colin walton star-alt star-alt star-alt star-alt star-alt

"Very professional outfit. From initial phone conversation with Tom, the test drive with Sadiya and the administration paperwork with Jerry Simpson. Thank you Carsa"

a year ago

temp video star-alt star-alt star-alt star-alt star-alt

"Excellent service from Andreea, very smooth process and very happy with my car. Thanks!!!"

a year ago

Carl Spragg star-alt star-alt star-alt star-alt star-alt

"I am not one for leaving feedback, but this service was so good and easy I just had too."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Tracy was nice and helpful at the bradford branch when i went to pick my car up!"

a year ago

Steve Smith star-alt star-alt star-alt star-alt star-alt

"Pleasant experience all round. Staff were friendly & helpful, salesmen were pleasant, professional & not pushy. Stock was a of a high standard along with the associated product package and process. Would highly recommend."

a year ago

Carl Williams star-alt star-alt star-alt star-alt star-alt

"Great experience from the start, I called them to change the day I wanted to test drive my chosen car, I arrived at Carsa and was given the keys to the car, I was given 30 minutes then return. I was given refreshments while I waited to see someone, it was easy and made me a happy customer.I drove away with my new car . I would like to say thank you to adrian..." Read more

a year ago

Mark Fingers star-alt star-alt star-alt star-alt star-alt

"All staff were really helpful no hard sell or pressure to buy would definitely recommend"

a year ago

Joe Baraclough star-alt star-alt star-alt star-alt star-alt

"Very satisfied with all members of the team especially Ella and the online service Well done Carsa an excellent experience."

a year ago

ADNAN ABU-AISHEH star-alt star-alt star-alt star-alt star-alt

"My experience with Carsa so far is great, from the moment I inquired about the car (15/12/2022) until today (20/12/2022) it is such a short period but it gives me the confidence and peace of mind to expect that if any thing goes wrong with my car during the two years warrantee, Carsa will be dealing with it professionally. This company is well managed they m..." Read more

a year ago

Jay star-alt star-alt star-alt star-alt star-alt

"The level of customer services was 5 star 🌟. Reliable and willing to assist with all information. I was happy with courtesy shown to ask if you would like a tea or coffee. This is an excellent mark of great customer services."

a year ago

Jay star-alt star-alt star-alt star-alt star-alt

"Great customer services. Very happy all information and services provided. Very welcoming."

a year ago

Tom Critchley star-alt star-alt star-alt star-alt star-alt

"Very well looked after by Tracy"

a year ago

Mohammed Abayzam star-alt star-alt star-alt star-alt star-alt

"Very good customer service Very polite and friendly :)"

a year ago

Mohammed Abayzam star-alt star-alt star-alt star-alt star-alt

"Tracy in Bradford was a pleasure to deal with. Very friendly customer service"

a year ago

RG_Northants star-alt star-alt star-alt star-alt star-alt

"Good efficient sale and trade in. Very helpful staff."

a year ago

Sophie M star-alt star-alt star-alt star-alt star-alt

"Overall a good experience. Tom and the team at Bradford were very polite and helpful. The car looks great and so far so good. My only disappointment is the car came with one key which was not made clear on the advert. I think this is important to be transparent about."

a year ago