About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,153 reviews
4.5/5 average rating
June Walsh
customer
"Fantastic customer service from start to finish. Jacob looked after us and ensured we was happy with our new car."
10 months ago
Callum Boyle
"Sold me a car, 65 plate, took it for a test drive and everything was fine. Driving off with the car after purchase, the engine management light came on and the car went into limp mode. I brought it back and they scanned the code & it came back with a fuel sensor, said I would be fine to drive home (To Scotland). Broke down as soon as we hit the M6, and had t..." Read more
10 months ago
Carl
"Very helpful and professional service The staff were very attentive to my needs and requests Needed my vehicle for a booked holiday - it was turned around within 6 days from purchase to delivery and communication was spot on - even the delivery driver was first class Recommend this staff and company to anybody"
10 months ago
Samuel O'Sullivan
"Awesome!! So so happy!"
10 months ago
john hodgson
"Very pleased with purchase car is in fantastic condition staff very helpful but my only complaint is that they were very slow at keeping you informed"
10 months ago
LAURENCE STEPHENS
"Good constructive conversation when purchasing a car.Delivery of vehicle quickly ascertained. Would buy again from this company."
10 months ago
Edward & Wendy
"Excellent service- friendly staff and smooth transaction"
10 months ago
Keith
"Very good service knowledgeable people. Although at the time they where very busy with customers"
a year ago
Nigel Metcalf
"All my questions were answered honestly. Great communication. Nothing was too much trouble"
a year ago
Mark Burchett
"I was reading on here and saw some bad reviews about the Southampton show room. They couldn’t be more wrong!! They were very welcoming offered me a drink sat me down as I waited for the car to be cleaned as I reserved from another store and came down. Once ready was shown to the car handed a key and went for a test drive for 30mins. Once back there was n..." Read more
a year ago
Nicola Kelly
"Friendly service from Becky."
a year ago
Carl
"Nice cars, great service and the nice people in the Southampton branch, made doing business easy. They would have got a 5 but the initial part ex offer was insulting. I understand bartering but don't take the mick!"
a year ago
Charlie
"Southampton branch the show room staff were awful. Will not use. Would not recommend Tried purchasing a vehicle and the show room staff didn’t have a clue about the car itself about the features etc. Two women that were staff were rude to me especially one giving me constant evil glare which made me feel so unwelcome. When waiting to be spoken to about the..." Read more
a year ago
Lauren Sinclair
"Everyone was friendly and really helpful. John was great and made it an enjoyable experience"
a year ago
Rob
"The start of the experience was smooth. The call centre were attentive and moved forward my enquiry, application and offer forward. However, the day of receiving the car was scarred by chaos. On first inspection of the car, a front bumper was scuffed and chipped. This was buffed/cleaned but didn’t come good. A price reduction on the vehicle was offered, ho..." Read more
a year ago
John R
"Purchased a vehicle on line. Delivery to home (54mls) was free of charge. Driver was excellent explained controls of vehicle. Unfortunately vehicle not what I wanted, although nothing wrong with it. Contacted company with regards to their no quibble return process. Explained reason, returned vehicle to their depot. Money transferred back to my bank accou..." Read more
a year ago
peter smith
"Met by two pleasant and helpful young ladies at the Bradford dealers. Becky accompanied me on the test drive and took many photos of my trade-in vehicle. Actual sales discussion, extra options, final deal and paperwork done via zoom call with head office managers Tom and Jeff. Carsa agreed to polish out some scratches on their vehicle so the whole transac..." Read more
a year ago
Andrea Cincotta
"It was the worst experience ever with a car dealership. CARSA is a Business, don't expect anything better from them. I went to look at a car I had booked online, and when I drove it all seemed ok, however, the CARSA dealer in Southampton has placed a temporary number plate in front of the windscreen to hide a chip in the windscreen. Obviously, I didn't see t..." Read more
a year ago
Dumitru
"Everything was great"
a year ago
Jonathan Bullock
"Great buying experience - professional - knowledgeable staff"
a year ago
Michelle Stone
"Highly Recommend. Great customer service. Value for money. Overall great experience"
a year ago
Marin Teslaru
"Good service and coftable.."
a year ago
Zoe
"I mainly dealt with the lovely Tom M at the Eastleigh branch. He was fantastic, he was polite, helped with everything. He made it so easy. Really happy with the service by him."
a year ago
Kearen
"Friendly and accommodating throughout the entire experience, I'd like to thank Tom M and Steve I for making the process seamless and concise. Admin fees could be a little less pricey but I suppose that's the price I paid for the customer service I received."
a year ago
"The service at the garage was very good although I’d pretty much made my mind up before we got there"
10 months ago