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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Chris Kane star-alt star-alt star-alt star-alt star-alt

"Had an excellent experience at shrewsbury carsa came away with a lovely new car thanks to all staff there they were brilliant "

10 months ago

mark doherty star-alt star-alt star-alt star-alt star-alt

"My second car from Carsa Mount Sorrel branch. Very easy transaction and drove away the same day. No pushy sale's pitch just have a look around at your leisure. Would definitely recommend and return. "

10 months ago

Mr A Khazari star-alt star-alt star-alt star-alt star-alt

"I had an amazing experience dealing with Callum s at carsa from the moment I walked in, he was very professional. Great service "

10 months ago

Ashirwad Bhayani star-alt star-alt star-alt star-alt star-alt

"Car was not washed or cleaned at all. When I asked they said we will wash and clean it if you decide to buy it. Sorry but that already loses some appeal for me wanting to buy it! "

10 months ago

Steve star-alt star-alt star-alt star-alt star-alt

"Harriet Westbrook in Head Office arranged for a Volvo XC40 to be moved to Gloucester where Alanah Hopkinson has just enabled us to test drive the car. The whole experience was very smooth and - other than parting with all that cash! - remarkably painless. Full marks all round!!!"

10 months ago

richard whittaker star-alt star-alt star-alt star-alt star-alt

"2nd car from Carsa. Matt C and Russel S thanks again for the fantastic service. "

10 months ago

Mr Darren Sampson star-alt star-alt star-alt star-alt star-alt

"Very helpful explaining all the information fully great sales pitch.William a top banana šŸŒ great service šŸ˜€ "

10 months ago

David star-alt star-alt star-alt star-alt star-alt

"I visited the Bradford showroom for a pre booked test drive and was greeted by Sidra. She was smiley, professional and attentive from the 1st minute. She talked me through what the process was and then arranged for the car to have a clean as it had only just arrived. Test drive complete, Sidra then got me a superb deal via Fred, the showroom manager. She was..." Read more

10 months ago

Soren Ridgway star-alt star-alt star-alt star-alt star-alt

"Been to carsa to see Mitch absolutely fantastic customer service and did everything we asked "

10 months ago

Mia-Jade Rowley star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock was great with the purchase of our new car! Will definitely be back for our second one in a few months time 😊 Highly recommend "

10 months ago

Peter H star-alt star-alt star-alt star-alt star-alt

"Would not give 2 star but have to , paid Ā£200 refundable deposit big mistake , read other reviews not just ones they place in front of it when they get bad ones which there’s lots off , firstly car wasn’t valeted , second viewing wudnt start 3rd visit no oil I do have proof of this and will be taking legal action today , however these supposed to do 204 poin..." Read more

10 months ago

James Egan star-alt star-alt star-alt star-alt star-alt

"Having chosen a vehicle of interest online, a quick phone call was made to Carsa when I learned that the car I was interested in was currently at their Southampton branch (about as far from my home location as was possible). "No problem"... was the response on the other end of the phone, and, after paying a (refundable) reservation deposit of £200, the car w..." Read more

10 months ago

isaac liburd star-alt star-alt star-alt star-alt star-alt

"Great experience buying a car on PCP at Carsa. The process was easy, the team was helpful, and the car was exactly as advertised. Highly recommend! Bigs thanks to Mitchell Marvin"

10 months ago

Linda star-alt star-alt star-alt star-alt star-alt

"We had an excellent experience as Humza was so helpful and knowledgeable everything was explained including little tips on the workings of the technology in the car, a very friendly person."

10 months ago

Fiona Rudman star-alt star-alt star-alt star-alt star-alt

"Fantastic service - Steve thoroughly explained all information to us, and we left very happy!"

10 months ago

michael rogers star-alt star-alt star-alt star-alt star-alt

"Towcester is a new sales showroom and is still not setup fully. Giles was fabulous under circumstances. The experience was very long winded. "

10 months ago

customer star-alt star-alt star-alt star-alt star-alt

"I dealt with Raf and George in the Southampton branch, they were very helpful and made the whole transaction smooth and easy."

10 months ago

Richard Paskins star-alt star-alt star-alt star-alt star-alt

"From arranging the test drive to the final purchase was all very easy with everyone very professional and helpful. Brilliant "

10 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful and attentive."

10 months ago

Danuta Hewitt star-alt star-alt star-alt star-alt star-alt

"Excellent Experience at Carsa I recently bought an Audi E-Tron and I couldn’t be happier with the experience. The staff were welcoming, professional and knowledgeable, which made the car-buying process smooth and stress-free. The Swanwick Showroom had a great selection of cars. The Financing was simple and straightforward. Overall, I highly recommend Cars..." Read more

10 months ago

Wendy star-alt star-alt star-alt star-alt star-alt

"Nice car at a great price. Very helpful and friendly service from George at the Southampton branch."

10 months ago

Georgia star-alt star-alt star-alt star-alt star-alt

"Jimmy in head office was so helpful - listened to every concern and want and made sure that he was able to help where he could. He gave a lot of his time to me to explain everything thoroughly and get the car shipped over to a local dealership for me. The team, especially Michael in the Cannock branch were very helpful, issues beyond their control they worke..." Read more

10 months ago

Paul Jones star-alt star-alt star-alt star-alt star-alt

"Hi All December 2024 I exchanged my car for an X2, which at the time I thought was the danglirs, noticed just before I left that something was missing so went back in to tell them, massive apologies we'll find it and send it on, ok great no worries. 3 weeks later still waiting so get in touch with customer service and explain what's gone on, basically asked..." Read more

10 months ago

Joanne R star-alt star-alt star-alt star-alt star-alt

"I had a great experience buying my used Mercedes. Katie @ Cannock was a pleasure to deal with and ensured I had a smooth and stress free experience after being let down by another car dealership. Katie went through the deal with me prior to seeing the vehicle (as it was located at another site), agreed my part exchange valuation, and accommodated my requests..." Read more

10 months ago

Matt Whitfield star-alt star-alt star-alt star-alt star-alt

"In my experience, great service isn't about getting everything right first time. Great service is about making sure that the customer has a positive experience, irrespective of things going wrong. There were some prep issues with the car I bought, but the whole team at Carsa were really focused on making sure that the customer experience was positive and tha..." Read more

10 months ago