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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

John Stajka star-alt star-alt star-alt star-alt star-alt

"I went to Halesowen branch was greeted by a nice gentlemen called Sam he showed me what cars they had and what was suited to my needs "

a year ago

Grace star-alt star-alt star-alt star-alt star-alt

"Terrible after purchase customer service from the Bradford branch. They didn’t register the car in my name at time of purchase despite it taking 30 seconds to do. I’ve chased 5 times over the last 10 days, several promises of it getting sorted & someone will call me back but yet again on the phone chasing again. They never answer the phone & make false pro..." Read more

a year ago

shahkar malik star-alt star-alt star-alt star-alt star-alt

"i couldn’t be anymore happier with this dealership was taken care of sidra fazal and she went above and beyond to make me feel comfortable at purchasing this vehicle dnt hesitate to buy from this dealership "

a year ago

steve bissex star-alt star-alt star-alt star-alt star-alt

"Very quick and easy process from start to finish all very efficient and professional, and the Halesowen branch thanks to Milena for all her help and to Jimmy on the phone who did a great job making the initial call so easy and straightforward."

a year ago

Louise star-alt star-alt star-alt star-alt star-alt

"Purchased a car here, great service dealt with a guy called Steve, really helpful "

a year ago

Rajun star-alt star-alt star-alt star-alt star-alt

"I was approached by Sunile from the Halesowen branch and his understanding and care was second to none. I am someone who suffers with autism so can have difficulties with social experiences but he understood my personal needs and showed me vehicles in a professional and adaptive manner. Highly recommend Sunile and Carsa limited for buying your next car!"

a year ago

Jeff Keenlyside star-alt star-alt star-alt star-alt star-alt

"Becky at the Carsa Bradford centre was really helpful and very efficient in sorting all of the paperwork. Excellent service and, based upon my experience, I'd have no hesitation in recommending Carsa. "

a year ago

Mr Simon Mousa star-alt star-alt star-alt star-alt star-alt

"Excellent service from Emily. Very pleasant and helpful. I would recommend. "

a year ago

Beckie Savage star-alt star-alt star-alt star-alt star-alt

"Really helpful, clearly explained the process and wasn't pushy at all. We were supported by Mike from the Bolton garage."

a year ago

Hassan Ali star-alt star-alt star-alt star-alt star-alt

"I had an amazing experience with Sunile doal ! The customer service was top-notch, and the product exceeded my expectations. I highly recommend Carsa Halesowen to anyone looking for quality cars and excellent service. "

a year ago

Steven Beesley star-alt star-alt star-alt star-alt star-alt

"Rafael was absolutely brilliant would recommend anyone buying a car with him fantastic service "

a year ago

Alex star-alt star-alt star-alt star-alt star-alt

"John was amazing, small issue with tyre but he sorted it quickly! "

a year ago

george m steel star-alt star-alt star-alt star-alt star-alt

"I've got a great van at a great price. I searched for the vehicle I was interested on, on line and I found one at the Carsa showroom in Bradford and organised a test drive for later that day. After a 2 hour drive there was initial confusion as the staff were unaware the vehicle was there but fortunately I spied the van in the an adjacent compound and I was a..." Read more

a year ago

Owen Partlow star-alt star-alt star-alt star-alt star-alt

"Great service. Easy and laid back. Jay Cannock "

a year ago

Amin Farjudian star-alt star-alt star-alt star-alt star-alt

"Tall Sam at Halesowen branch of Carsa was very helpful in showing me the car and informing me of the details of the car and the relevant issues with warranty and service."

a year ago

Hannah Lewis star-alt star-alt star-alt star-alt star-alt

"Carsa made my first experience purchasing a car a lot more enjoyable and relaxing! Eric in particular helped me with financing my new car which I drove home the same day! I also appreciate Carsa moving the car to a closer branch, making it more convenient for me to test drive and take home. Highly recommend!!"

a year ago

dan star-alt star-alt star-alt star-alt star-alt

"We went to go look for a car at the branch in cannock. Although we didn’t buy that day, we were greeted by Katie. We definitely will be back to see her when we are ready to purchase. She is so kind, very knowledgeable and want customers to make the right decision when the time is right. Highly recommended to anyone that goes to the cannock branch, Katie is a..." Read more

a year ago

Matt Armstrong star-alt star-alt star-alt star-alt star-alt

"Great service from Jordan with a really good choice of cars. They are honest and amenable with discussions. I would definitely use again. "

a year ago

Rachel star-alt star-alt star-alt star-alt star-alt

"Brilliant service from Mike in Bolton very helpful. Very pleased with the new car. "

a year ago

Kallum star-alt star-alt star-alt star-alt star-alt

"Avoid Carsa if you do not want to buy a faulty car that they take no responsibility for and then have to deal with their inadequate customer service. After 3 months of owning the car (which I brought from their Southampton branch) I started having mechanical issues, after a few emails back and fourth Carsa finally came to the agreement that they would repair..." Read more

a year ago

ockerhillaol.com star-alt star-alt star-alt star-alt star-alt

"Sunile at Carsa Halesowen has made our new car purchase a very pleasant experience. Nothing was too much trouble for him. We would definitely recommend Carsa. Thanks Sunile 👍 "

a year ago

Mr Barnes star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from Carsa Bolton. Paul Harlick dealt with me in a friendly and efficient manner. I would recommend Carsa for your next car & I would recommend dealing with Paul "

a year ago

peter scott star-alt star-alt star-alt star-alt star-alt

"Adam at Halesowen provided an excellent service . Very dedicated to his job and is an asset to the business . Would recommend buying a car from Carsa to friends and family"

a year ago

Ryan star-alt star-alt star-alt star-alt star-alt

"Quick process and happy with yhr experience from pur first car that we came back for a second. Would recommend 10/10"

a year ago

Viktoras Mogilenko star-alt star-alt star-alt star-alt star-alt

"Make sure you get everything you need at the point of sale, otherwise aftercare is very poor. Booked a car to be delivered to Cannock with no issues, car was there within a day or two. Booked an appointment to test drive and purchase, arrived and felt not very welcome. Manager did not even say hi, while were standing there at the door for few minutes. A lady..." Read more

a year ago