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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they donā€™t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Donā€™t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

customer star-alt star-alt star-alt star-alt star-alt

"Recently purchased used totoya corolla from Carsa Loughborough, happy with the purchase, staff was very friendly and helpful. Specially Sabeer, he tried to make things easy as he could. Thanks"

8 months ago

Chris Kemble star-alt star-alt star-alt star-alt star-alt

"A great service especially from Tom who went above and beyond customer service I will certainly recommend Carsa To all who are looking for a car Thanks for all your help Chris Kemble"

8 months ago

Ahmad star-alt star-alt star-alt star-alt star-alt

"Excellent service received from the team especially manager Sidra went above an beyond to help us Thank you šŸ˜Š"

8 months ago

Graham M star-alt star-alt star-alt star-alt star-alt

"First time we had used Carsa and found the experience very good. No aggressive sales just relaxed and allowed time to view, test drive and then decide. Good prices and would recommend Carsa to others"

8 months ago

Mrs H J Jacks star-alt star-alt star-alt star-alt star-alt

"Very positive experience at Carsa Mountsorrel Raith and Shabs were absolutely brilliant today when I visited to part exchange my car. They looked after me so well and were extremely professional, polite and friendly. Highly recommended!! Thank you."

8 months ago

Adam star-alt star-alt star-alt star-alt star-alt

"Sidra was amazing from start to finish in my experience at carsa. The buying experience was easy enough, and they were great keeping me updated with Santander (who didnā€™t seem to be as efficient as them). Unfortunately the car I purchased was returned as it had a major issue, however even then the whole team at bradford were super compassionate and genuine...." Read more

8 months ago

Enuka star-alt star-alt star-alt star-alt star-alt

"Quality car at a competitive price, great customer service thanks to Jeff Palmer and Liam Finlay. Good packages provided including paintwork protection and warranties that not all dealers provide. Highly recommended."

8 months ago

Lucie Warren star-alt star-alt star-alt star-alt star-alt

"Awful customer service. I paid the Ā£99 deposit to reserve a car and had agreed home delivery. However, I wasn't contacted about the home delivery and when I tried to call - I never got through to an agent. I used the WhatsApp chat to contact Carsa and was told that the delivery manager had been attempting to contact me and left voicemails (this was untrue)...." Read more

8 months ago

Paul Porter star-alt star-alt star-alt star-alt star-alt

"All the staff were very helpful."

8 months ago

Dawn Milne star-alt star-alt star-alt star-alt star-alt

"Excellent support and service from Debbie at all stages. All of the Carsa staff at Bishop Auckland were very helpful as we viewed several cars over a week. Unaccompanied test drives were a surprise and were very helpful as no pressure on time or distance with a no problem attitude, ā€œtake as long as you needā€. Sales staff at Southampton, Hein specifically, vi..." Read more

8 months ago

Puspa Gurung star-alt star-alt star-alt star-alt star-alt

"Great experience with Carsa team in Southampton."

8 months ago

Mr Colin Radford star-alt star-alt star-alt star-alt star-alt

"Made to feel welcome and all went very smoothly and on time"

8 months ago

Mrs Maria Aurora Gonzales star-alt star-alt star-alt star-alt star-alt

"we have a very good experience today with andreea. She help us. and look after from the start we came to Carsa Southhampton. And we managed to take the car on the same day. many thanks"

8 months ago

Barry Wilmott star-alt star-alt star-alt star-alt star-alt

"Absolute amazing service at the Durham branch. Helen was very knowledgeable and helpful in finding us the right car. I would 100% recommend."

8 months ago

Md Mostafizur star-alt star-alt star-alt star-alt star-alt

"I am happy to get the car from CARSA Southampton. The service was really very nice. Andreea was brilliant on service , helpful and very quick to handover the car. Thank you so much and hope to see you guys in near future."

8 months ago

Benjamin Dawkins star-alt star-alt star-alt star-alt star-alt

"Nice people, professional, well presented cars and a fast and thorough handover . Being able to come and view, test drive sort all paper work out and drive home my new car all in one day impressive. Many thanks"

8 months ago

Richard Humphrey star-alt star-alt star-alt star-alt star-alt

"Friendly staff, wasnt too pushy on selling of other services. fair price and good finance."

8 months ago

Minesh Gokani star-alt star-alt star-alt star-alt star-alt

"Good customer service, I was looked after well with a personal service from Vijay, Dan and Sabs."

8 months ago

John metcalfe star-alt star-alt star-alt star-alt star-alt

"Excellent support from Debbie, supported by Katie. All of the Carsa staff at Bishop Auckland were very helpful as we viewed several cars over three or four days. Unaccompanied test drives no problem, ā€œtake as long as you needā€. Sales staff at Southampton, via zoom. New experience but efficient and friendly from Joe and Paul. Oh, and excellent coffee."

8 months ago

Linda Dyson star-alt star-alt star-alt star-alt star-alt

"All of the staff were very welcoming. Steve was our first point of contact and informed us of our options without obligation. He came across as very friendly and amiable and at no time did we feel under pressure to make an immediate purchase. We closed the sale with Russ and came away with our new car feeling assured and happy that we have made the right cho..." Read more

8 months ago

Miss Wendy O'Brien star-alt star-alt star-alt star-alt star-alt

"Miss advertising of costs, on Autotrader and website the finance interest is shown as 8.9%, when you get to the garage to view the card they say its 12.4%, but you may get special rate, even with a excellent credit score its still 12.4% so how do you get the 'special rate'????? Admin fee is only discussed once at the garage its not displayed on the autotrad..." Read more

8 months ago

Timothy Butler star-alt star-alt star-alt star-alt star-alt

"Gillian and jake were brilliant, professional and funny. They made the whole thing smooth and easy. Would definitely recommend Carsa"

8 months ago

Chris Hewitt star-alt star-alt star-alt star-alt star-alt

"DEBBIE WAS ABSOLUTELY AMAZING. SUCH A LOVELY PLEASANT LADY. THE BEST CUSTOMER SERVICE . THANKYOU. X"

8 months ago

Mr Garnett star-alt star-alt star-alt star-alt star-alt

"To start with all went well, all the lady's were very helpful, it was when I got home and had a good look around my new car, warning light on for coolant has came on and 1 tyre is very close to the limit, so much for a pre delivery checks, and Ā£16 grand,"

8 months ago

Stephen Hayward star-alt star-alt star-alt star-alt star-alt

"As soon as I parked up I was welcomed by Jacob, he explained the whole process and made the buying experience a very good one."

8 months ago