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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Maurin Bi star-alt star-alt star-alt star-alt star-alt

"Your service was excellent and fast thankyou for all the help we received. Maurin Bi x"

7 days ago

Vanessa Jones star-alt star-alt star-alt star-alt star-alt

"The transaction was incredibly "

7 days ago

Tom P star-alt star-alt star-alt star-alt star-alt

"Great experience with Seb and Jaker, friendly and helpful team! "

8 days ago

GCon1 star-alt star-alt star-alt star-alt star-alt

"Bought a used Tesla from them, delivered a day late, damaged, no paperwork and old owners details locked into car, will not respond to emails or calls. Had to resort to Trading Standards complaint and Information Commission Office to audit them. Avoid at all costs! Phone line constantly busy with full voice box and no response f on emails to senior managemen..." Read more

8 days ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Gaurav and quality car!"

8 days ago

Raymond stewart star-alt star-alt star-alt star-alt star-alt

"Very disappointed, only one key fob, no parcel shelf, no air inflator which said was included, no hand book, not sure if Sat Nav working properly as no book for checking, the car was also driven to my location hence adding extra miles, all these things should have been made available before purchase, I will certainly not recommend this company, buy the time..." Read more

8 days ago

NI customer star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish. All done via video/text/phone. "

8 days ago

Dewan shibbir Ahmed star-alt star-alt star-alt star-alt star-alt

"Amaging service by Varsa especially the advisor Shabs. Hes great advisor and bery friendly. Great experience with Carsa in loughborough Leicester"

8 days ago

E cabs star-alt star-alt star-alt star-alt star-alt

"Very smooth and fast transaction. All details well explained by Sales Executive. "

8 days ago

Andy Hill star-alt star-alt star-alt star-alt star-alt

"Excellent service. Helpful, customer focused and sorted the car out more quickly than I expected. "

8 days ago

Jenny star-alt star-alt star-alt star-alt star-alt

"Kyle and Tom were amazing. Kyle had a great approach and very helpful too. It was a seamless service. Would recommend them 100%. Shannon was very helpful when went into collect the car too. Fab team of staff. "

8 days ago

Regi star-alt star-alt star-alt star-alt star-alt

"Carsa charge a refundable deposit of £99 to view a vehicle. You are told provided you turn up to view the vehicle the deposit is refundable. However I have been waiting over a week and asking several times when my refund will be processed with nothing but an AI response saying an agent will contact me to process the refund. Still haven’t heard and getting ve..." Read more

8 days ago

C Poore star-alt star-alt star-alt star-alt star-alt

"Totally professional service with friendly Staff. Overall the best experience in buying a car."

8 days ago

Paul CHampion star-alt star-alt star-alt star-alt star-alt

"Paid a deposit on a vehicle and booked an appointment to view. Travelled over to hours to the closest site (Cannock) on arrival no real welcome. Car was brought round for a test drive but tyre pressure warning was on and you could visually see the drivers rear tyre was low on pressure and sales guy just told us to reset the light 🤦🏼‍♂️. Car was advertised..." Read more

8 days ago

Val star-alt star-alt star-alt star-alt star-alt

"Jimmy was brill when we decided to buy the car getting us through all the questions.The delivery team kept us updated all throughout the delivery "

9 days ago

GERALLT OWEN star-alt star-alt star-alt star-alt star-alt

"Greats sales team Brilliant service from Cannock Well done Mitchell"

9 days ago

Salfu Miah star-alt star-alt star-alt star-alt star-alt

"Great experience from the moment I walked in to their Durham branch. Ellis was very friendly and welcoming. Car was all ready for a test drive. Ellis's car knowledge was brilliant and he managed to answer all the questions I had. Would deffo recommend this place as well as the sales advisor."

9 days ago

Megan Allen star-alt star-alt star-alt star-alt star-alt

"Mitch was great, very patient and gave me a brilliant deal. Really advice going to him if you come in. Cannock branch "

10 days ago

Gerrard Pierce star-alt star-alt star-alt star-alt star-alt

"Excellent service, great cars (we nearly bought 2 but one was already sold), lovely people. No complaints whatsoever. Thanks Guys. "

10 days ago

Michael Mawson star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was wonderful very helpful and friendly!! Couldn’t be happier with my new Kia 🤪"

10 days ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Really poor customer service. I initially spoke to a very helpful person called Robin who said the car I wanted to test drive could be made available by 3pm (because it was in storage). I wasn't sure I could make that time, but said I'd call back to confirm. I phoned back and spoke to a Paul who said they usually charge £59 to get the car moved, but he would..." Read more

10 days ago

Kourosh Hemmati star-alt star-alt star-alt star-alt star-alt

"Wow I had an amazing experience here at cards Cannock. We dealt with Gaurav and Jaker who were both exceptional and are great assets to the company! We will definitely be back for another car."

11 days ago

Gary Wood star-alt star-alt star-alt star-alt star-alt

"The price was good, but the overall purchase experience is very long winded. They had lost the V5, which cost me £25 as well. Would not buy here again. "

11 days ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Very unprofessional at the Bolton location. We did not buy from here as our experience with their customer service was suboptimal. It was like the person that was allocated to help us was not even able to say hello. We were interested in a car and wanted to see the inside, so a key was required. He took ages to get the key, without acknowledging us."

11 days ago

Elliott star-alt star-alt star-alt star-alt star-alt

"Mitchell at carsa Cannock was good explaining in detail good knowledge about the car and very friendly very welcoming. Definitely would look at purchasing with the company in the future. "

11 days ago