Carsa icon

Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Lewis Potter star-alt star-alt star-alt star-alt star-alt

"Excellent service from Shabs, a very patient and professional salesman. Would absolutely use Carsa again"

a year ago

Amiee Broadbent star-alt star-alt star-alt star-alt star-alt

"Sunile was fab thanks for all your help, love my car great service. "

a year ago

Folajomi Awoyale star-alt star-alt star-alt star-alt star-alt

"Mitchell at Carsa Cannock was really influential in helping us make a good decision buying our dream car as he explained well to us in detail made our experience a very good one as we drove away with our dream car. Good man Mitchy,, I'd definetely come back for another car ."

a year ago

Daniel Hall star-alt star-alt star-alt star-alt star-alt

"I enquired about purchasing a vehicle from this company and you would think they don't like to sell cars the customer service I've had. I received numerous automated messages that my details have been passed onto my local branch and no phone call. I won't be pursuing this further if this is how your treated when you want to buy imagine if you have a problem"

a year ago

Sam Moseley star-alt star-alt star-alt star-alt star-alt

"Shabs was very helpful not pushy and honest with us which made for a pleasant experience."

a year ago

Grumble star-alt star-alt star-alt star-alt star-alt

"So the car went in for warranty work-what a rubbish show. We have no idea whether we are coming or going, neither do they. The car only needs a tyre. They dodge direct communications with generic emails and phone numbers. They have had it 2 x days so far and they still have it while I write. Tomorrow morning 10am I go on holiday-well at least I was! VW tak..." Read more

a year ago

Sebby Mah star-alt star-alt star-alt star-alt star-alt

"I found a car on Carsa website, it was a Seat Leon (KO21LLG) and I called in to inquire about it, I was told Carsa does not do car videos and that I have to look at it in person, even though I told them I live in London and it would take me 2 hours to get there, I asked a few questions about the car and the condition and I was told its all good. The price wa..." Read more

a year ago

Paul T star-alt star-alt star-alt star-alt star-alt

"Sold us a car with with a fault only noticed once collected, they arranged for repair and a curtesy car, been in for nearly 2 weeks not feed back or communication, and the icing on the cake they have informed the hire company they will not be extending the lease with our let me know in advance no i am faced with the prospect of dropping the car off and with..." Read more

a year ago

Bobby Ray Crabtree star-alt star-alt star-alt star-alt star-alt

"Came in to price a car up, Very pleasant experience and Thank you to Kyle, Shannon and Jimmy for making it so easy."

a year ago

Tom Mitchell star-alt star-alt star-alt star-alt star-alt

"Great experience with carsa mountsorrel recently, the sales chap Sabeer was extremely helpful and very refreshing to deal with compared to most car sales executives I’ve come across in the past. I was told to pop in by a relative and it didn’t disappoint, very happy with the car thanks!"

a year ago

ben moore star-alt star-alt star-alt star-alt star-alt

"Jay was patient and thorough when helping us purchase a new car. He made the whole process easy and stress free. Great customer service throughout, and I would definitely return in future. "

a year ago

David Corke star-alt star-alt star-alt star-alt star-alt

"Lack of response over missing items from car I bought. Bought a £25000 Bmw which was delivered without mats and a second key..very unusual and unsatisfactory. Have queried this but no response from them. "

a year ago

Jack Wilson star-alt star-alt star-alt star-alt star-alt

"This was my first time buying a car and I can say the experience from first viewing the car to driving it away was a pleasure. I was show around when I first came to view the cars by Kyle, he couldn’t have been more helpful when I found a potential car showing me the car inside and out and pointing out a few cosmetic marks on the body work which he wasted n..." Read more

a year ago

S Powell star-alt star-alt star-alt star-alt star-alt

"Excellent service again second car from Carsa really easy process with good part exchange price and sale price of car "

a year ago

Shaun Bayley star-alt star-alt star-alt star-alt star-alt

"Thank you Shabs, great service 👍"

a year ago

Tori star-alt star-alt star-alt star-alt star-alt

"Amazing experience, able to drive my car away the same day. I could not thank Carsa enough for everything they have done for me:) Thankyou bailey and becky"

a year ago

Mr Liam Reeves star-alt star-alt star-alt star-alt star-alt

"Thanks Mitch! Great service"

a year ago

Luke Cox star-alt star-alt star-alt star-alt star-alt

"Jay was very friendly and honest from the moment we got there. He helped me with everything and I am happy with the service. "

a year ago

Ian Phone star-alt star-alt star-alt star-alt star-alt

"Eric was very welcoming Explained all details and controls of the car Assisted in arranging temporary insurance and roadtax"

a year ago

Riya Long star-alt star-alt star-alt star-alt star-alt

"I’m rating this company a 5 star review due to the excellence in customer service from Adam. He made it very easy and straight forward for me as I had never financed a car before. I highly recommend this company :)"

a year ago

Will Stokes star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock was great, really helpful and answered all our questions. Everything was sorted really easily and hassle free. "

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"I had a really good experience while purchasing my car at the Cannock branch. Mitchell was really helpful and the whole process was very efficient. Very happy!"

a year ago

Ryan star-alt star-alt star-alt star-alt star-alt

"Staff were really helpful, they kept us informed at every stage. Was open and honest throughout the process and couldn't fault anything. Would highly recommend. "

a year ago

Jake star-alt star-alt star-alt star-alt star-alt

"Helpful on sight when arrived into the place"

a year ago

Alwyn star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful and not at all pushy over the sale. The part exchange process was painless and we drove away the new car the same day. Overall it was a very easy experience and I think we got a pretty good deal. As an update I was kept waiting for two hours when I arrived to collect the car and the next day I sent an email with some queries for which I..." Read more

a year ago