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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Mrs Shamine Chaudhry star-alt star-alt star-alt star-alt star-alt

"Staff was friendly and helpful. Just processing paperwork was a little lengthy. "

25 days ago

The man in Southam(pton) star-alt star-alt star-alt star-alt star-alt

"Really smooth and easy experience. I'd highly recommend Carsa!"

a month ago

Matthew Gosnold star-alt star-alt star-alt star-alt star-alt

"Good staff and an easy service to use "

a month ago

Kayan Hussain star-alt star-alt star-alt star-alt star-alt

"Good stuff! Just purchased a vehicle from Carsa Bradford. Thanks to Kaitlyn and the rest of the team. Would also like to thank Harriet at Head Office for getting me the best deal she could. Fast and quick service from the team at the branch. Thanks Nial "

a month ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Was able to express an interest in a car and was booked in for test drive a few days later. Was able to test drive the car and take it home on the same day. Staff was very friendly and walked me through the process. No stress and no fuss."

a month ago

Terry Sparkes star-alt star-alt star-alt star-alt star-alt

"Paid a fair price for a nice car and received a fair price for our part-exchange. Decent people to deal with."

a month ago

Simon Plumley star-alt star-alt star-alt star-alt star-alt

"Where do I start you spend 20k on a car you expect much more than this, below is a list of the nightmares that has been my experience with Carsa in the last 6 months. • Added items to finance without checking (GardX) when called up on it before even signing for car saying too late now we have applied the GardX. I also complained to the manager when waiting..." Read more

a month ago

sammy star-alt star-alt star-alt star-alt star-alt

"Paid deposit to get Audi A4 moved from Bolton to Mountsorrel. Car was immaculate and buying experience fairly quick with no long delays. Eric the salesman was great, really nice chap, not in the slightest bit pushy. Martin was also good to deal with and helpful. Only issues, preventing a 5 star review, are being told at the very last minute (after paying) th..." Read more

a month ago

Simon Pendlebury star-alt star-alt star-alt star-alt star-alt

"Dealt with Becky @Bradford and She was more than helpful, answered all our questions, we only went to look at a car and ended up buying one! Jimmy was also good on the zoom call"

a month ago

Paul star-alt star-alt star-alt star-alt star-alt

"A bit of wait due to lack of staff, but over all happy with experience. The car has it self seems quality."

a month ago

James Toomer star-alt star-alt star-alt star-alt star-alt

"It was pretty complicated and difficult to complete the purchase. Dealing with AI was not a good experience! Once I actually spoke to people the experience was excellent "

a month ago

Macy Genco star-alt star-alt star-alt star-alt star-alt

"Really great company, Mitchell who I dealt with was really helpful. I highly recommend "

a month ago

Peter Coombs star-alt star-alt star-alt star-alt star-alt

"First contact on the phone was good, offered a good price for my trade in, then moved the car I was interested in to one of their outlets a lot closer to my home which made it possible for me to go and view. At that site we found the staff to be very pleasant, patient and helpful making what can be a stressful time enjoyable"

a month ago

Stewart Menzies star-alt star-alt star-alt star-alt star-alt

"Excellent friendly staff especially Kyle and Shannon 👍🏼"

a month ago

Susan star-alt star-alt star-alt star-alt star-alt

"Eric was very professional & helpful"

a month ago

Mrs oatridge star-alt star-alt star-alt star-alt star-alt

"Bought a car yesterday , very helpful and friendly staff explained everything very helpfull "

a month ago

mikeoxlong star-alt star-alt star-alt star-alt star-alt

"Purchased a tucson from the cannock branch yesterday and was extremely impressed with the car, But even more impressed with Michael the salesman. He was very professional and an immensely likeable and honest man, a real credit to the company."

a month ago

Andy Garth star-alt star-alt star-alt star-alt star-alt

"What a joke of a company from dealing with head office to then the SHAMBLES of a pitch at BRADFORD Went to look at a bmw 1 series on Sunday pointed out a couple of issues with the car main one been a very large egg in tyre decided to have a think about it and left Called them today and paid £99 deposit and let them get the finance in place Arrived to sort..." Read more

a month ago

Beth Meakin star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly. Helped me throughout. Gaurav was there the whole way through with anything I needed help with. I would 100% recommend."

a month ago

Monica star-alt star-alt star-alt star-alt star-alt

"Dealt with Shaba at mountsorrel, very professional answered any questions, didn’t force the sale just let it all flow nicely. Would deal with him again!"

a month ago

Haris Saleem star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was more than helpful just drove away with a lovely a6 thank you so much for your help!! "

a month ago

Arthur C. star-alt star-alt star-alt star-alt star-alt

"All good communication was excellent. Adam was Brill. Everything was easy and well organised."

a month ago

Andrew Radcliffe star-alt star-alt star-alt star-alt star-alt

"Contact with Head Office was very efficient and friendly, as was Eric at the branch in Mountsorrel when I went to collect the car. Only reasons why this isn't a 5 star review is that I had booked in for an appointment at 0930 but the branch had me down as attending at 1630 so the car hadn't been valeted. Also the monthly cost quoted was an admin error due to..." Read more

a month ago

Nyaladzani Tshuma star-alt star-alt star-alt star-alt star-alt

"The car was clean. The lady at the reception desk was super polite and friendly. She gave me time to look at the car and take it for a drive by myself. Would have given 5 star if it wasn’t for the fact that the actual sales exec is on the screen (virtual) and not there in person. Also, they didn’t tell me that the car only had one key. But the company paye..." Read more

a month ago

Fiona Miller star-alt star-alt star-alt star-alt star-alt

"Joe very helpful and process swift and easy."

a month ago