About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
5,562 reviews
4.5/5 average rating
Bob Bown
Dannielle
"After initially finding the car I wanted and had test driven elsewhere i was told it was at my local branch (which was still nearly an hour away). They then told me that it actually wasn’t there and could take a week to get there. After lots of back and forth, I opted for home delivery and went through the finance process. The salesman told me absolutely not..." Read more
2 years ago
Bradley Guwa
"From the moment I walked into Carsa (Mountsorrel Branch) I was warmly welcomed by Shabs. Throughout my experience he gave me excellent customer service, he had also been patient and answered all of my questions regarding the vehicle I was purchasing with ease and professionalism. Overall he made me feel welcome and made sure that I had a very satisfying expe..." Read more
2 years ago
Consumer
"Kieanna has been great help and sorted us out straight away Would recommend her sorting anyone out!"
2 years ago
EB
"We were really happy with our car buying experience at Carsa Mountsorrel. Shabs was friendly and patient with no "hard sell". We were given time and space to think about what we wanted to do, and we got a lovely car for a fair price."
2 years ago
Carol Kirby
"Kieanna was really polite and helpful. Sorted out the few little snags very quickly. Really pleased with the procedure and would recommend. "
2 years ago
Shahriar Daudpota
"Gave them 1 star as Zero Stars excused themselves."
2 years ago
DNE
"Fairly good experience but communication needs to be better. "
2 years ago
Shrimp Father Uk
"Great experience and friendly team 😃 would buy from again but not anytime soon "
2 years ago
Richard B
"Great service by Eric and car is class."
2 years ago
Carol Kirby
"Really helpful and very straightforward "
2 years ago
Mr D Bird
"Casual laid back approach and very polite friendly staff at all points in the process, but on the flip side nothing was explained and everyone just seemed to assume I'd know what to do with all aspects of the sale process, insurance, test drive etc. and hadn't realised I needed to bring V5C on test drive day."
2 years ago
Neil Martin
"Kieanna was extremely helpful and made buying my new car a relaxing experience. Really friendly but also professional at the same time.."
2 years ago
Mrs Miriam Lawrence
"nice and friendly staff didn’t feel pressured at all , on day of picking my vehicle up the 2 ladies beckie and other lady very helpful thankyou sorry forgot other lady name 😉"
2 years ago
Mr. K Lourence
"Very straightforward and positive experience. Friendly and professional approach with no hard-sell. Had car moved from Durham to Southampton for test drive in two days."
2 years ago
Steve
"Mountsorrell Branch I’ll say early on, nothing wrong with the car. Couple of cosmetic points but they’re being sorted out by Carsa. Good quality motor at a good price. This however has not been the quick, hassle free experience that Carsa seems to use as their key selling point. Appointment booked for the Monday then pushed back to the Tuesday as for some..." Read more
2 years ago
Mark Darby
"A fantastic professional service From Jaker @ Cannock and Jeff @ Southampton. Can’t recommend the team enough. Exceptional customer service. I would recommend Carsa to anyone wishing to purchase a new car."
2 years ago
Ian Mark
"Showed an interest in a used car from Carsa Limited Durham Branch via Telephone messaging service. Spoke to a representative from Carsa who asked if I would like a viewing and test drive to which I agreed but explained that I couldn’t make the test drive until the following Saturday (48 hours later) which was acknowledged with even a suggestion that I could..." Read more
2 years ago
Jay Beazley
"Striving business that excels to the customer requirements and delivers great satisfaction from face to face communication right through to the handover delivering excellent service from start to finish"
2 years ago
Paul Houghton
"Great customer service and fast turn around on car"
2 years ago
Lindley Nel
"Transaction was smooth from start to finish. Concerns and requests were attended to quickly and efficiently"
2 years ago
Tino Key
"If you trying to buy a car AVOID this company by all means . They have the worst customer services and very unprofessional. So I reserved a car , paid a deposit went through a hard search finance was agreed . We agreed on a date for them to deliver the car. And on the date they informed that the car had a problem that needed to be fixed ( very professiona..." Read more
2 years ago
Guy
"Promp service"
2 years ago
Anonymous
"If you trying to buy a car AVOID this company by all means . They have the worst customer services and very unprofessional. So I reserved a car , paid a deposit went through a hard search finance was agreed .We agreed on a date for them to deliver the car. And on the date they informed that the car had a problem that needed to be fixed ( very professional ad..." Read more
2 years ago
Amy
"DO NOT BUY A CAR FROM CARSA! I purchased a car from them under 6 months ago. When I purchased the car it had under 3 months MOT left. After a month I found out that there was a major issue with the car and the heating was not working. The job itself to get fixed needed to be at a specialist garage and cost over £1500.00. The warranty didn't cover the full a..." Read more
2 years ago
"I have never bought a car before, where almost everything is done online, but I will be doing it again, from start to finish it was painless, very professional, friendly, not pushy at all, I would recommend Carsa to anyone who is looking to buy a car, Thank you to Jimmy and George "
2 years ago