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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Jodie star-alt star-alt star-alt star-alt star-alt

"Bought a car from Southampton Branch. Communication and collection was all pretty good. I did have some issues, I drove off and realised we hadn’t set up the drive away insurance but I pulled over as soon as I realised, I contacted Carsa on the phone and this was rectified pretty quickly. There were also a few minor issues with the car which I noticed on..." Read more

6 months ago

Charlotte Vidor star-alt star-alt star-alt star-alt star-alt

"Dan and Mitch were fabulous at the Cannock branch! Easy, helpful and efficient "

6 months ago

Jack Jones star-alt star-alt star-alt star-alt star-alt

"Adam (Halesowen branch) was a great help, very quick and easy. Everything was so straight forward. Helped me get my price down to what was in my budget on the car I wanted so really happy. "

6 months ago

BAYAN KHOSHAL star-alt star-alt star-alt star-alt star-alt

"Its absolutely brilliant Costomer service and cheap cars. "

6 months ago

Heather Everitt star-alt star-alt star-alt star-alt star-alt

"Laren At the Cannock showroom was excellent helpful and really friendly and would tell family if looking for a new car to pop in and speak to Laren"

6 months ago

Oliver Clough star-alt star-alt star-alt star-alt star-alt

"Mitchell @ The Cannock branch was great. No hard sale pitch. Quick to organise a test drive and I was able to drive the car away the same day. "

6 months ago

Chris Thompson star-alt star-alt star-alt star-alt star-alt

"Smooth experience from the online reservation, to viewing the car and purchase. Thanks to John for his help in branch "

6 months ago

Ronald Lyons star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful and very courteous. Helped with all the paperwork associated. Very happy with the service at the Mountsorrel Branch"

6 months ago

James Keegan star-alt star-alt star-alt star-alt star-alt

"Friendly service with all my questions answered and a simple straightforward part exchange. Only my second car purchase but would definitely recommend. "

6 months ago

Alvaro Borges star-alt star-alt star-alt star-alt star-alt

"Good luck trying to contact them for after-sales. Tried several times, and it goes into a voice mail inbox that doesn't accept any more messages The car was sold without the petrol lid, even though the car pictures had a lid on it (was only made aware on collection day) Was told the lid would be posted in a week. A month has passed and nothing. Also car wa..." Read more

6 months ago

Russell Simmons star-alt star-alt star-alt star-alt star-alt

"Great service"

6 months ago

janet star-alt star-alt star-alt star-alt star-alt

"Negative.after a 2hour trip was disappointing to find no coffee ect as machine broken and as we were purchasing electric vehicle it hadn't got enough charge to get home,had to change 4miles down road.saying all that, men were very polite and helpful."

6 months ago

Nicholas Dilger star-alt star-alt star-alt star-alt star-alt

"From the moment of searching for a car and talking to Joe parret in Southampton exceptional service. Informed of everything what was going on To visiting Cannock branch for test drive Excellent customer service throughout. The car itself absolutely fantastic and all staff at Cannock branch especially Lauren morrey who dealt with me,pleasent very customer fo..." Read more

6 months ago

M Potter star-alt star-alt star-alt star-alt star-alt

"Before we bought the car from Carsa Bradford we had constant calls, texts making sure we were going to the appointment to view the car. Once we'd bought the car we cannot get a response from Carsa. We've been chasing the service book, manualand second key as we were told the car had all this but it didn't. We weren't given the original new keeper slip just a..." Read more

6 months ago

Anthony Murray star-alt star-alt star-alt star-alt star-alt

"Very easy to get me through process very helpfull"

6 months ago

Allison Atkinson star-alt star-alt star-alt star-alt star-alt

"Great experience from the moment we visited the showroom to leaving and could have taken the car on the day but we opted to return the next day to pick the car up."

6 months ago

PauL star-alt star-alt star-alt star-alt star-alt

"Absolutely outstanding from beginning to end. Liam was excellent and professional. Delivery guy was excellent and a nice guy. Will be back at some point for another upgrade "

6 months ago

Niamh star-alt star-alt star-alt star-alt star-alt

"Really friendly, no pressure service. Lauren was lovely and very helpful getting my lots of different quotes with no problem. Would definitely recommend. Lauren @ Cannock "

6 months ago

customer star-alt star-alt star-alt star-alt star-alt

"After a bit of confusion over details of car, staff were courteous and prompt at addressing issues. Easy to deal with and good quality vehicle"

6 months ago

Matty B star-alt star-alt star-alt star-alt star-alt

"Lauran at cannock was amazing. Well recommend "

6 months ago

LIZ HICKEY star-alt star-alt star-alt star-alt star-alt

"Great customer service, competitively priced vehicles. Bought a vehicle that had to be moved down from Durham branch to Southampton. £99 deposit and no payment until youve seen, test drove and are happy with car. Great customer service from Tom in customer service and from Russell and John in Southampton branch. Everything went smoothly, I'm so pleased..." Read more

6 months ago

Steve Parker star-alt star-alt star-alt star-alt star-alt

"Very pleased with my new car. Was helped by Adam who was very helpful, knowledgable and friendly."

6 months ago

Paul Joned star-alt star-alt star-alt star-alt star-alt

"I bought a car on the 3rd of July...but because my px car had my private number plate (which I was taking off)...I had to pay a redemption fee of £200 ..which once I received my V5 document I would email to Carsa Bolton then I would receive my £200 back ..after 5 working days had expired ...I still had not received my money back. I tried emailing/ringing/mes..." Read more

6 months ago

Janet Hills star-alt star-alt star-alt star-alt star-alt

"Dealt with Steve at Halesowen. Purchased car, very good service."

6 months ago

Christopher T star-alt star-alt star-alt star-alt star-alt

"Mitchell was extremely helpful and made our experience very enjoyable."

6 months ago