About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,147 reviews
4.5/5 average rating
Joanne Fenton
Anon
"Nice staff at the Durham branch very helpful especially Debbie who made me feel comfortable right from the start and nothing was a trouble for her. The remote sales team were fine but having to wait a further 20 minutes in a room to pay, once the purchase was agreed, while a remote payment taker became available was frustrating it felt like they felt I had n..." Read more
8 months ago
customer
"nice staff team, happy to help and take time with customer"
8 months ago
David Mosley
"Excellent and well organised company. Easy process to buy a car. Paid (refundable) deposit for the car to be delivered to Bradford from Southampton. Made an appointment. Test drive. Valued my car. Made an offer over Zoom. Deal done. Paid and drove off. All within a few hours."
8 months ago
Florinela H
"Caring and kind staff, Tea welcome us very nice ,and had everything ready for us ."
8 months ago
Marc Turnbull
"Met by Debbie when we first got here, she was very welcoming and pleasant and couldn't help enough. Offered a Cup of coffee straight away after a long drive 😀"
8 months ago
kenneth guest
"Everything perfect"
8 months ago
Joyce Sterling
"The staff was very helpful and assist me with sorting out the relevant paperwork to complete the purchase of the car"
8 months ago
Keryn Graham
"Great first time experience at Carsa. Had a first class service, felt very welcome with all questions and queries answered swiftly. I was dealing with Debbie and, a very positive a bright person that made my visit very enjoyable. Defo recommended Debbie and the Carsa dealership in Bishop Auckland"
8 months ago
MRS KERRIE PARNELL
"Swanwick Steve, Malcolm, Gidian and Harry were all very helpful and professional great experience from start to finish and I purchased the first car they showed me, excellent car, great service and very happy with experience"
8 months ago
Shabnam Bokhari
"Every member of staff from the Carsa team provide excellent customer service. The team was very knowledgeable and helpful with any of questions as I have never purchased a car before. I had a slight issue with the car after purchasing it, however, the team at Carsa helped me sort out the issue with ease. I spoke with Joseph mostly who provided excellent cust..." Read more
8 months ago
John
"I have to say buying a car from Carsa was not a pleasant experience. Found the car I wanted, different price online to that displayed on the car. Road tested the car but had to stop for fuel as it was empty, because of stopping for fuel a different road test route was used which meant only a short motorway trip was made....this turned out to be a mistake, on..." Read more
8 months ago
Anonymous
"I have to say buying a car from Carsa was not a pleasant experience. Found the car I wanted, different price online to that displayed on the car. Road tested the car but had to stop for fuel as it was empty, because of stopping for fuel a different road test route was used which meant only a short motorway trip was made....this turned out to be a mistake, on..." Read more
8 months ago
David Loveday
"We only went to Carsa thinking we were going for a test drive and actually came away with the car we test drove. The staff we great especially Rebecca who was very helpful and knowledgeable member of staff she is a credit to the group."
8 months ago
Jason Kelly
"Third time I’ve bought a car from the staff at Carsa.. they are all so helpful and very very customer focused, I don’t think you could top them for customer service.. Thanks once again to you all at Carsa Regards Jason"
8 months ago
Emma F
"The team at carsa, particularly Becki, Shane and Tom were extremely helpful. They did their best to answer any queries quickly and they made the process simple and straightforward."
8 months ago
Anonymous
"Becky and tia from Bradford was lovely friendly experience!!"
8 months ago
Kay Willis
"Lauren and the team were amazing, they answered any questions I had"
8 months ago
michael clark
"Getting a new car can normally be quite stressful I turned up 3 hours early I was accommodated it was painless and efficient from start to finish. Friendly and helpful would recommend fully."
8 months ago
Rhys Hebdon
"Can’t fault the customer service.The entire team were more than helpful and even got to take the car away the same day!"
8 months ago
Yvette Raine
"Call into Bishop Auckland Carsa young lady called Rebecca help me. She was helpful and knowledgeable about car and how the process worked. Will definitely return to purchase a car from Rebecca and the team at Bishop Auckland."
8 months ago
Danielle Robinson
"Incredible experience, everyone went out of their way to help and make the process extra smooth. Tracy who welcomed us and assisted in the test drive was extremely friendly and professional through the whole process."
8 months ago
ADAM L
"Very nice and professional service by Kieanna. The manager is nice, polite and willing to negotiate prices. Full professionalism worth recommending"
8 months ago
Mr John Cox
"We highly recommend Carsa Mountsorrel we made an appointment to view the vehicle we left to inspect the vehicle and test drive it without anyone looking over our shoulders we were shown the vehicle documents service history warranties etc we were given a fantastic part exchange for our old car we decided to buy the car from start to finish the staff were fri..." Read more
8 months ago
gwen Unwin
"It was weird doing the whole transaction via video link. Not sure i liked it. Also as i arranged my own finance for car they charged me £400 admin fee but if i had used their lenders there wouldn't have been a fee But having said that the guys via video link were friendly"
8 months ago
"When we went on the first visit debbie was very welcoming and helpful give us a drink and talked us what was available the car was in Southampton and we were kept in touch with while it was on its way to Durham branch on our second visit a week later the was a slight problem which lauren sorted the next day and we went back the day after that Tom give us a g..." Read more
8 months ago