About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,147 reviews
4.5/5 average rating
Michael
Hardeep
"Everything was really good… The staff are really helpful and friendly. The car was lovely. Casey was an absolute star in the Bradford branch. The only downfall for us was the process took a long time because of the online format."
10 months ago
Damian Hern
"Casey was fab, service was really quick and easy. Highly recommended if buying a 2nd hand car."
10 months ago
Craig Russell
"Realised a day later that we already had nearly a year left on main dealer warranty. So didn't need extended warranty, we should have been told that. Also Auto Protect warranty have hundreds of bad reviews, not confident with that at all."
10 months ago
Jaya Satish
"Based on my experience the rating is for the sales folks . The finance guy was very cooperative and good"
10 months ago
doug brown
"great service from everyone on site ! Thank you."
10 months ago
Smtruwan86
"Well communicated since my finance application online, got a reasonable deal from one of their lender even though i have poor credit score. Collection day was so smooth and had nice test drive and got a good deal on part exchange too. You need to allow at least 5 hrs if you do finance and part exchange to be done in the same day. Overall nice and friendly sa..." Read more
10 months ago
Althea Stentiford
"Everyone was super helpful, the car was perfect and all pre discussed figures were honoured."
10 months ago
Wayne
"Different people from previous days sorting out car finance was checked then agreed price then phone call day after saying was £100 extra. Nice people in general though."
10 months ago
Donatas Sapalas
"Super Carsa stuff…"
10 months ago
Nichola Ellison
"We had a great experience from start to finish, customer services were excellent, and Tracey at the Bradford branch was really helpful! So far really happy with my new car!"
10 months ago
Martin W
"Overall a great experience from start to finish, Jess was knowledgeable, polite, friendly and engaging, she answered all my questions regarding the purchase, despite being a very busy branch she was never flustered and did everything with a smile as were my observations with other staff also Well done Jess and team"
10 months ago
Barry
"The car was fine and as described but delivery was a disaster Promised for 12 noon rang at 1pm told be with me any minute rang again at 3pm and told hadn’t left till 1.15pm but with me shortly Eventually arrived at 4.30 causing me to miss a 4pm appointment"
10 months ago
Alicja Szelagowska
"nice service"
10 months ago
Mrs J Davies
"We bought our T Roc yesterday and found it a good experience, Matthew, Becky and Tracey we found to be very helpful, plenty of tea and time to arrive at our decision without pressure to do so. In particular-a mention to Tom Merrit who we spoke via Zoom, we were comfortable with that method, don’t be put off if you’re apprehensive about it. Tom arranged all t..." Read more
10 months ago
David Thorne
"Professional, helpful and friendly from start to finish. No pressure sales. Everything really is your own decision. Would highly recommend."
10 months ago
Kathryn Douglas
"Carsa at Mountsorrel. The worst car buying experience in my life. The car should’ve had a 214 point vehicle check. Within 24 hours it was evident this hadn’t been done. Spark plugs badly corroded, injector coils water damaged, passenger speaker inoperable. Misfiring, Nox sensor fault, rear diff problem. Going backwards and forwards trying to sort the car ou..." Read more
10 months ago
Mr Kevin Hartley - Fresh Is Best
"All I would say is make sure you do your homework and read the T&Cs. Lot of incompetence from the floor staff. They will try to upsell extras and warranties, shine protection etc. Check and make sure the car you are buying qualifies! I am not bitter, just wasted three weeks of my time!"
10 months ago
Graham Simpson
"On a very busy Monday, the whole Carsa Southampton team dealt with the customers efficiently & politely. Jess took our details and organised the cars quickly and with confidence. The whole experience gave us confidence that the company looked after the customers well, whilst promoting the business and sales. I would recommend them in the future."
10 months ago
DAVID WILKINSON
"Tracy was exceptional, very informative and helpful. Bought a car and will definitely use Carsa again"
10 months ago
RASHID/ABDUL MR
"Pleasant experience"
10 months ago
Ganga
"The car met my expectations.staff (Mr john) who did the administration work for me was very nice guy."
10 months ago
Adrian Hussey
"Service was excellent went smoothly and I noticed that the car had a few problems but phoned back and quickly got a response for the repairs to be done"
10 months ago
Chloe Jenkins
"Hassle free, no hard sell. Car as described and pictured"
10 months ago
Solomon Shehata
"Went in to buy a car but the salesman tried adding on a £200 admin fee out of nowhere. This admin fee was not listed whatsoever on auto trader. The engine warning light also came on 2 hours after I drove the car away."
10 months ago
"Telephoned carsa informing of the major problems with car I just purchased from them.NOT A SINGLE REPLAY back .Very very poor after sales."
10 months ago