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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Helen Pugh star-alt star-alt star-alt star-alt star-alt

"Cannock branch and the service from Mitchell was brilliant. Handover process was so easy! "

6 months ago

Fanni star-alt star-alt star-alt star-alt star-alt

"Hi all! We bought my mum new car this morning. I would be recommend to everyone! Customer advisor was lovely and kind. She was professional . The process was quick .My mum love her new car,"

6 months ago

Gemma Hubbold star-alt star-alt star-alt star-alt star-alt

"Saw the car I liked and got a call about it quickly. Finance offered and it was the lowest apr any dealer was able to offer me with the same APR. Car available to pick up quickly and also offered £500 more on my part exchange then Evans Halshaw or Arnold Clark offered. Wanted car transporting to closer branch but manager of branch said she would give me a fu..." Read more

6 months ago

Mr david holliday star-alt star-alt star-alt star-alt star-alt

"Amazing service from the team at Bradford thank you!!!"

6 months ago

Harriet star-alt star-alt star-alt star-alt star-alt

"Fantastic experience in store today. We arrived having an idea of what we wanted but very little knowledge around what would be the best fit. Michael was so patient with us, answering all of our questions (no matter how strange). He really made what could’ve been very stressful, a great experience. Thank you Michael! "

6 months ago

Clive Copeland star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from Mitchell at Carsa Cannock branch. Very patient and friendly, nothing was too much trouble. Highly recommend. "

6 months ago

Laura star-alt star-alt star-alt star-alt star-alt

"Melina lovely and very helpful"

6 months ago

Jacek star-alt star-alt star-alt star-alt star-alt

"went to carsa cannock and the service From Mitchell and jaker was exceptional. highly recommend to anyone."

6 months ago

Bharat Chauhan star-alt star-alt star-alt star-alt star-alt

"Based on my experience, I would not recommend CARSA to anyone. Saw one of their cars on Autotrader. Called them and spoke with a salesperson. She confirmed the car had 1 previous owner. When asked about the service history, she told me, it had full service history. Paid the deposit and told her to arrange for car to be fully valeted.....inside and outside. S..." Read more

6 months ago

Aidan Griffiths star-alt star-alt star-alt star-alt star-alt

"Mitch was very helpful when buying my new car. He made things quick and easy and hassle free. Very nice lad who made this a good experience. "

6 months ago

Stephen star-alt star-alt star-alt star-alt star-alt

"Simple and easy process purchasing a second car. Vehicles are all well priced. Mitch provided feat service , completing Gaurav and Sebs sale."

6 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Mitchel at the Cannock branch has been very helpful and got me through the buying process smoothly. He’s a professional with a great customer service experience. Definitely recommend!"

6 months ago

Sarah Greenwood star-alt star-alt star-alt star-alt star-alt

"Amber and Gary were great and dealt with everything quickly and efficiently. "

6 months ago

Eleanor star-alt star-alt star-alt star-alt star-alt

"Bought a car from Carsa at the Halesowen site. Adam was great and very helpful. However we had a few queries after receiving the car so sent an email to customer care, to which we haven't received a reply in 10 days. Have sent multiple emails and tried to get hold via the phone. We have had no response, very disappointed in the customer care, had we had know..." Read more

6 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Fantastic service at Bolton by Kaitlyn. Brilliant support assistance"

6 months ago

Adele star-alt star-alt star-alt star-alt star-alt

"Adam and Steve were so helpful at the Halesowen branch! They truly went above and beyond to ensure that everything was taken care of. The car was delivered in fantastic condition, drove away same day!"

6 months ago

JDGAMING star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock was super accommodating. Efficient. Polite . Very pleased with my purchase. "

6 months ago

Andy Swindlehurst star-alt star-alt star-alt star-alt star-alt

"Becky in Bradford, super helpful."

6 months ago

rehan khan star-alt star-alt star-alt star-alt star-alt

"Liars. I was given false information on vehicle condition. Vehicle was covered in scratches and plastic trim inside was broken and falling off. Wasted money on travel fees. After around 2 hours of waiting I was eventually seen to. Disgusting service, stay clear everyone."

6 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Dan Dean, Great help, great service, couldn’t of asked for a better experience 👍"

6 months ago

Dean star-alt star-alt star-alt star-alt star-alt

"The team at mount sorrel are unprofessional, and rude! They don’t provide customer care or any kind of help, they don’t respond to emails, messages, or calls. Just an automated system which is no help whatsoever! I have made a complaint after giving these people every opportunity to contact me regarding my query. Avoid these people like the plague. They are..." Read more

6 months ago

Marshall Thompson star-alt star-alt star-alt star-alt star-alt

"Well after writing a brilliant review when doing the deal, I haven’t had much of a good experience at all since. It started when the engine light came on the car just as I drove away from the garage, so took back and they was very good with that got it fixed as quick as they could. However I finally picked the car up on Thursday and was over the moon with it..." Read more

6 months ago

Simon Fiddes star-alt star-alt star-alt star-alt star-alt

"Great help from Bailey, very happy with my experience. "

6 months ago

Charlene Bennett star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock branch was so very helpful. Introduced herself, was pleasant, knowledgeable and super friendly. Manager Jake was also very helpful. Highly recommended. No pushy or hard sales or forceful tactics. Friendly advice and excellent service. "

6 months ago

Mollie Inglis star-alt star-alt star-alt star-alt star-alt

"Mitchell from Cannock Very informative and helpful knew exactly what he was talking about made the experience good."

6 months ago