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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Raj star-alt star-alt star-alt star-alt star-alt

"Eric was great when we came in, really friendly and helpful. cracking sales guy! "

5 months ago

Christine Robson star-alt star-alt star-alt star-alt star-alt

"Dealing with Dom Pringle, Tom Merit from Siuth hampton and Kyle who was from the Durham branch They were very helpful"

5 months ago

R.smith star-alt star-alt star-alt star-alt star-alt

"Received a really good service from Adam at the Halesowen branch. He spent loads of time helping us picking the right car and getting the best deal for us. Will definitely recommend to anybody. "

5 months ago

Ekuba star-alt star-alt star-alt star-alt star-alt

"Good service, went to pick my car up today and I was assisted by Kyle (Durham) who went above and beyond to ensure I was happy with everything before leaving. Car was nice and clean also took his time to show me everything I needed to know about the car all my questions were answered as well. Highly recommend "

5 months ago

Robert star-alt star-alt star-alt star-alt star-alt

" Very friendly , efficient, no hassle."

5 months ago

James I'Anson star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford Great experience, made the purchase from test drive to paperwork simple and easy! Looked after me, my wife and my 2 month old. Thanks Becky - see you in 4 years for our next one!"

5 months ago

Gabriel Olaru star-alt star-alt star-alt star-alt star-alt

"We have a good experience today at Carsa Cannock, they are a verifica good profesionalist. Escpecially mitchell who did everything to help us and find a good price for us. Highly recomend going to him."

5 months ago

Steffi Hurst star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Kyle, Jamie & Rob at Carsa Durham. Great service from the sales team and all involved. Will 100% use this garage again for my next car! "

5 months ago

PHIL Wells star-alt star-alt star-alt star-alt star-alt

"Very easy to buy a car, no hassle Adam the sales representative was very knowledgeable and answered all our questions. No hidden fees, very pleased with our new car. Travelled 150miles round trip. Worth the effort. Will definitely use again and would highly recommend. "

5 months ago

Nik Collins star-alt star-alt star-alt star-alt star-alt

"Had a fantastic experience purchasing a new car from Kieanna at tye Mountsorrel branch in Leicester. She was so professional , polite and helpful throughout my initial visit , test drive and then actual collection the next day. Credit to your establishment as she went up and above my expectations. Thank you. "

5 months ago

Sam star-alt star-alt star-alt star-alt star-alt

"Really helpful and knowledgable team in the Southampton branch"

5 months ago

James star-alt star-alt star-alt star-alt star-alt

"Found me the car I was looking for and got it moved to local showroom within a couple of days for me to look over and test drive. Loved the car and the transaction was quick and hassle free. Overall a great experience "

5 months ago

Danny star-alt star-alt star-alt star-alt star-alt

"We arrived at Carsa after looking extensively for a new car. We were greeted by Becky at the Bradford branch. She dealt with any questions and queries that we had with professionalism and speed. She made the process easy and we left satisfied with our overall service. "

5 months ago

Jon Perry star-alt star-alt star-alt star-alt star-alt

"Quite happy with my purchase although despite having been 'thoroughly inspected' before collection, the tpms came on,on the way home. All the tyres should be 35 psi,were actually 45,45,29,24. I would rather they had used my title(Mr) than my full first name in a professional situation during their selling. No secure WiFi for payment! NO card reader! Final..." Read more

5 months ago

Charles star-alt star-alt star-alt star-alt star-alt

"The car did not have the key feature described in capitals in the headline, referred to twice more in the details and confirmed by the sales rep on the phone. The showroom reps explained that there is small print stating Carsa isn’t responsible for anything in the advert. I found this out after reserving the car and travelling a very long way to collect it...." Read more

5 months ago

Mr Gareth Thomas star-alt star-alt star-alt star-alt star-alt

"Very helpful service from start to finish. Always on hand for advice over the phone or in store. Would highly recommend. "

5 months ago

Arshad Hussain star-alt star-alt star-alt star-alt star-alt

"Very Very good customer service "

5 months ago

Fatema Begum star-alt star-alt star-alt star-alt star-alt

"Everyone was extremely helpful when buying my new car, from booking the initial appointment to organising the payment. I viewed and bought my car the same day with no issues. Would highly recommend the staff at the Durham branch. Thank you so much! "

5 months ago

Michael star-alt star-alt star-alt star-alt star-alt

"Very helpful, and good customer service im very impressed 👏 Eric"

5 months ago

Jawad Ud din star-alt star-alt star-alt star-alt star-alt

"Bradford Amazing from Becky the sales lady and Javeria was more than helpful thank you guys."

5 months ago

Andrew Keogh star-alt star-alt star-alt star-alt star-alt

"Well, the 8.9% advertised on autotrader was not the final rate.. but apart from that disappointment, the process was relatively smooth and the car is in good shape and delivered on time. Thank you Carsa"

5 months ago

Steven Brooksbank star-alt star-alt star-alt star-alt star-alt

"We were met by Amber at the Bradford Branch who was rrally helpful showing us around the courtyard as we was initially unsure of what car we would like. Amber was very knowledgable regaring each vehichle and provided us with reassurance throughout our purchase. We was also helped by Becky who again was very knowledgeable and helpful. Both Becky and Amber wer..." Read more

5 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"I had a really good experience with Jim Scott I’m unsure where he’s based. He was very friendly and helped make sure I understood everything and was very quick with response when I had questions. The branch in mountsorrel were also very friendly when there in person. I felt very comfortable with my experience "

5 months ago

Matt Byram star-alt star-alt star-alt star-alt star-alt

"A great purchasing experience from enquiry through to sale. The vehicle I was interested in was at Cannock but vehicle was moved to local Carsa at Bradford. The car was very well presented, Becky, sales, was really great to deal with, no hard sell, not time constraints and genuinely someone who you wanted to buy from. Everything explained really well and d..." Read more

5 months ago

Richard Baddeley star-alt star-alt star-alt star-alt star-alt

"Lauren and jaker were fantastic throughout the whole process. Arrived to take a look, drove away in our new car and part ex our old the same day. I would drive the 40miles just to buy off them again in a heart beat. Thanks again. "

5 months ago