About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Daniel M
Matthew Ellis
"Really easy and no hard selling"
2 years ago
Stuart
"Very helpful friendly people, Jacob especially, making the whole experience nice and relaxed"
2 years ago
Malcolm Payne
"Helpful and polite salesperson who know almost nothing about the vehicle. Subsequent sale and transfer was relatively smooth although the arrangements for the Zoom call left a lot to be desired. (A desk or table top is needed, not a low chair and coffee table with a PC). After sales service was appalling: no reply to email questions; no response to telephone..." Read more
2 years ago
Sonia S
"Fantastic from start to finish! I dealt with Vlad in the buying. I would highly recommend buying and selling a car here."
2 years ago
Ali MF
"The handover was very well done!"
2 years ago
Mr Bhupendra Mistry
"Friendly team and took they time and no force selling."
2 years ago
Gill Heffer
"Really quick and efficient!"
2 years ago
Joe Chisholm
"Very helpful and friendly service. Rep went out of his way to make the experience as pleasant as possible. Very good price."
2 years ago
Steve
"Sidra was the rep that greeted me when I attended carsa. Her customer service was second to none, polite and understanding. She answered any questions with a quick and timely response. Couldn’t have been a better help. Thank you"
2 years ago
Jezreel Consultancy LTD
"I had a very seamless experience from start to finish; very professional team. The only snag is not having a dedicated sales officer. Each time you call, it’s almost certain to be someone else. However, there’s cooperation amongst team members so you do not have to start afresh. The WhatsApp chat is a great idea- the agents are very helpful. However, the..." Read more
2 years ago
Andrew Young
"The car is brilliant, however there was a complete lack of communication from Carsa. After I paid the deposit, I was the one who had to keep calling and asking when I’d receive more information. They even asked for payment without me receiving any invoice. The process was very frustrating, the only good thing was the car itself."
2 years ago
Edwin Newitt
"I've just completed a car sale to Carsa. It went perfectly. All members of staff contacted by phone or in person were very professional throughout. On the day of handover there was no stress. I ended up with a very satisfactory price. Thank you team."
2 years ago
Nigel Edwards
"Was my experience not typical? I don't know, but I feel it deserves to be shared. I paid a deposit to buy a car and said I couldn't make it that weekend, which was 29th & 30th April, but would be okay to come the following weekend. However Carsa were keen to make the sale before month-end and offered me an extra £500 for my part-ex as an incentive, so I reo..." Read more
2 years ago
RB
"Disappointed with aftersale care. In my experience once they have your money they leave you to your own devices and aren't really bothered about looking after you. Good customer service is how you are treated after the sale, not before - it comes off as an underhanded tactic with the aim of procuring your money."
2 years ago
Ms Earnshaw-Briggs
"Good price but your processes are cluncky and very long winded"
2 years ago
john mitchell
"Fantastic clarity"
2 years ago
Florin-Razvan Diaconu
"Very very professional guys especially John."
2 years ago
customerl
"Had an appointment for 16.00, promptly arrived at 15.45...greeted with a smile and a pleasant handshake,by Gideon.. Had to wait a short while, for test drive but all ok...process a bit of a wait but procedure was painless, and easy...total completion 2hrs ..only due to some details mislaid, however very pleased. Well done CARSA..just wait and see how any af..." Read more
2 years ago
Steven Benn
"Matt dealt with me onsite. Cracking bloke I had no intention to buy that day but did anyways. Huge help from Tom and Malcolm also in talking through the nitty gritty. Great experience will use again!"
2 years ago
Customer
"Great experience from start to finish. Staff extremely friendly and happy to help. Smooth and quick process. Big thanks to Steve Irving with the finance team, excellent customer service."
2 years ago
Stuart
"Straight-forward advice. Friendly team."
2 years ago
Lee Wood
"The on site team were friendly and helpful."
2 years ago
Hitman Gurung
"Great customer service Thanks to the staff named James who helped me alot"
2 years ago
Kana Aravinthan
"Do not buy a car and do your review as they will encourage you to do so (immediately-do not fall for CARSA trick) ,do the review after few months after you have driven the car properly and also properly checked by AA or RAC etc if possible, I had a really bad experience with CARSA , bought a car for nearly 12K last July and done only 3000 miles so far and it..." Read more
2 years ago
"Awful,The new car had problems with the brakes they did offer to maybe replace them depending on cost THEN the car had a engine problem so i took the car back, i px my old car so when i got it back all the mats were gone they only gave me 1 key back at the time but they did send me the other 1,they said the cldnt find the v5 so i had to apply for another 1 w..." Read more
2 years ago