About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,147 reviews
4.5/5 average rating
Callum Ripley
Sam & Shane
"Good service, not pushy and all very helpful. Sidra on the front desk was amazing and polite, always asking if we was ok and interacting with our young baby. Tracy in store was also really polite and tended to all our needs. The online sales team were also good, Tom and Joe could not do more to help us Great effort guys keep up the good work 👌"
4 months ago
Anthony Cauchi
"Apart from being so far away from my home Carsa did everything right."
4 months ago
Carly Shackleton
"Had a seamless experience from my reservation of my car, right through to collection. Tracy was very helpful, pleasant and answered all our queries during our visit to the Bradford branch. All in all well recommended."
4 months ago
Robert Taylor
"When car arrived it definitely did not have a full check!! The Tyres are just legal need to change them bout 2months time £400.front left tyre was half flat leaking valve stem !! Both key fobs need new battery’s . Warning light on dash park pilot assist not working got to go to main dealer all they going to fix that problem an give me a courtesy car I will s..." Read more
4 months ago
David Jackson
"Great communication."
4 months ago
Janette Etchells
"Katie was quite attentive, didn't have to wait long. Showed us various cars and was happy doing so. Asked a few questions which she answered and when she wasn't sure she found out for us"
4 months ago
Valentin Dumitrescu
"Very good service"
4 months ago
Kenneth Burns
"Bribery to recall Subject Access Request. I have never been placed in a position where i have had to place an official Subject Access Request with a Car Dealership for me to prove that something was not explained to me at the point of purchase, despite being informed after the fact that I had "signed" to say i had been explained about this vital piece of inf..." Read more
4 months ago
Huw Jones
"The service I have had from Carsa business leasing has been absolutely atrocious. All was sunshine and promises to start with, but when my situation proved to need a bit more work communication just stopped. Several emails sent with no responses, numerous telephone messages ignored, nothing until I spoke with customer service and told them my next step would..." Read more
4 months ago
Mr and Mrs Lewin
"Impressed by the helpful and knowledgable staff"
4 months ago
Mr Kenneth Tebay
"I have just taken delivery of my vehicle and would like to say that the experience was exceptional. I originally spoke to Simon in sales who was highly professional and explained everything in detail, Jeff who arranged transport and Trevor who delivered the vehicle were all highly professional and friendly The vehicle is to a high standard very clean and wa..." Read more
4 months ago
Nehalkumar Babu
"Had a great experience with you Thanks you"
4 months ago
Gurvinder Singh
"Very transparent and friendly"
4 months ago
snorge
"The service I received with buying my new car was good. There were a couple of delays with getting the car ready for my test drive but once I had decided to buy the car everything moved very quickly and I was able to drive away the next day. I had a car to part exchange and got a good price for it, but it seemed to take a while for any thing to be sorted reg..." Read more
4 months ago
Kieron Smith
"Henry was very friendly. Sale went through smoothly. Decent deal on the warranty. Little movement on price. All in all a seamless transaction and helpful staff. Free food across the road was a bonus!"
4 months ago
Kenneth Burns
"Spoken to like dirt by a Sales Manager - rushed out of his office to fend for myself with final handover of car - no explanation about exchange policy, no care about the needs of our 6 year old severely autistic son - really poor customer service - you state that your customer service team are actively responding to my concerns - this is a total fabrication..." Read more
4 months ago
Anonymous
"Spoken to like dirt by a Sales Manager - rushed out of his office to fend for myself with final handover of car - no explanation about exchange policy, no care about the needs of our 6 year old severely autistic son - really poor customer service - you state that your customer service team are actively responding to my concerns - this is a total fabrication..." Read more
4 months ago
Rocco Muscia
"If i can give less then one star i will ,please be aware of this company they took a 100£ reservation for the car before that they will apply for finance..and then they disappear for 2 weeks and dont give me any answer back the person who i was dealing with TOM MERRIT even dont call me back and when i try to rich him he was always on another line or dealing..." Read more
4 months ago
G&D
"Excellent customer service. No pressurised sales pitch, given time to make our own decision on purchase."
4 months ago
Mr Patel
"Friendly staff helpful great job keep it up"
4 months ago
Darlington Majoko
"The staff were very helpful and answered all the questions I asked truthfully."
4 months ago
Shaun Mcskelly
"Very helpful and easy to understand,staff very friendly"
4 months ago
Tp
"Shabs was amazing through the whole process. Very well mannered and considerate, gave great advice and information. It was clear his intentions, morals and values were good. The whole team at Carsa Loughborough provided great service from beginning to end!"
4 months ago
Greg Kent
"Reserved a car with Carsa as soon as the text came through confirming my conversation with the Sales Rep. Paid my £99 reservation fee. 2 days later I get a text saying somebody else has reserved the van and do I want to look for another van. I point out the fact I had reserved it two days previously. I was then told my reservation would be honoured and that..." Read more
4 months ago
"Joe from Bishop Auckland set up everything for when I arrived and made the process easy and professional. The whole process took less than 3 hours from test drive to drive home with the car."
4 months ago