Carsa icon

Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

ABBY star-alt star-alt star-alt star-alt star-alt

"Very helpful staff who answered all my questions and I felt no pressure to purchase. "

a year ago

Fiona Omahony star-alt star-alt star-alt star-alt star-alt

"Initially buying my car from Carsa was not the best experience . I then had a problem with my car after 10 weeks ,and after a few negative emails , I received a email from a lady called Lori Honey from customer care . Well I can honestly say that woman was outstanding she stuck to her very word from the get go and never ever failed . Unfortunately in all fai..." Read more

a year ago

Verity star-alt star-alt star-alt star-alt star-alt

"Callum S and Russell made our experience at Carsa very smooth and made all options available to us very clear. We would recommend visiting Carsa to friends looking to purchase a vehicle."

a year ago

Luke Price star-alt star-alt star-alt star-alt star-alt

"Krys @ Gloucester "

a year ago

Matt Blackler star-alt star-alt star-alt star-alt star-alt

"Simple enough"

a year ago

Ben Jones star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful team in Gloucester branch "

a year ago

Mr Radulescu star-alt star-alt star-alt star-alt star-alt

"Krys at Gloucester great person, very knowledgeable and helpful.Everything is sorted very quickly and professionally "

a year ago

Rebecca Minion star-alt star-alt star-alt star-alt star-alt

"Someone called from a London number, no this call will take so long have you got time? Call took 30 minutes. Asking silly questions like is your shortened name preferred or your actual name? Have you got a middle name? Definitely not? Worst part valuation was low, price came in way too high for a car year older than mine, MOT due in 4 months. Said no thank..." Read more

a year ago

Craig Deguara star-alt star-alt star-alt star-alt star-alt

"I was going to give a 3 but seeing as the site is only 2 weeks old and teething problems were evident I’ve given a 4 . Will and Dan sorted the issues we had but because of this it took 4 hours to buy a car so once the teething problems are ironed out hopefully it’ll be a more pleasant experience for future customers "

a year ago

Kulvinder Johal star-alt star-alt star-alt star-alt star-alt

"very professional staff"

a year ago

Allan Shoulder star-alt star-alt star-alt star-alt star-alt

"Paid over sixteen thousand pounds for a vehicle Heading to a filling station two kilometres away, I ran out of fuel before I got there They sold me a vehicle with no fuel in it "

a year ago

Timothy Clarke star-alt star-alt star-alt star-alt star-alt

"Dealt with Becky in Bradford buying a Kia Niro, she was a joy to deal with. A lot better than your typical car salesman! Thanks Becky "

a year ago

Seb Greig star-alt star-alt star-alt star-alt star-alt

"Smooth, easy process, Sobia was very helpful, especially as we weren't the easiest, turning up without our correct documents. Was all sorted and whilst we were on our way back, Sobia had found us a better finance deal than was originally quoted. Car was exactly as described, very good experience all together. "

a year ago

Aisha P star-alt star-alt star-alt star-alt star-alt

"Worst customer service , worst car dealership I have ever been too ! Don’t go to them they’ll take your money and forget you exist don’t answer phone calls and don’t get back to customers"

a year ago

Simon Baillie-Hamilton star-alt star-alt star-alt star-alt star-alt

"Carsa could not have been more helpful during the whole stressful process of trying to source a new second hand car and make decisions on a large outlay. Jimmy Ho the salesman was friendly and very helpful on the telephone. Josh who met us and dealt with the actual purchase and handover was first class. He was friendly, patient and took trouble with all the..." Read more

a year ago

Steven Walker star-alt star-alt star-alt star-alt star-alt

"Abdullah was fantastic. Very helpful though every step. Drove away same day. Keep up the good work."

a year ago

Maq Mann star-alt star-alt star-alt star-alt star-alt

"Saw Mitch at Cannock. Excellent service, all questions addressed and he made the whole process of buying a vehicle effortless. Impeccable experience. Thank you. "

a year ago

M Rahman star-alt star-alt star-alt star-alt star-alt

"Mitch was very helpful and professional with everything. Purchase was easy and everything was explained really well. Mitch was very accommodating and made the whole process really simple and easy to follow."

a year ago

Sarah Showell star-alt star-alt star-alt star-alt star-alt

"The service and friendliness of the staff at Halseowen was really welcoming. The car I went to see was very impressive abd beutiful to drive - but I would prefer it with bigger alloys. So whilst I didn't purchase a car today, I would happily do so from Carsa Halesowen. Shout out to Nathan especially."

a year ago

Mike star-alt star-alt star-alt star-alt star-alt

"Excellent service. Krys at Gloucester was very helpful and would gladly deal with him again the next time I am considering part ex"

a year ago

Marthe Scanlan star-alt star-alt star-alt star-alt star-alt

"Krys @ Gloucester provided fantastic customer service. The purchase of our car was smooth and easy. Would definitely recommend "

a year ago

James Foley star-alt star-alt star-alt star-alt star-alt

"Krys @ Gloucester was excellent, took us through all the details of the car and answered all our questions perfectly."

a year ago

haf Hussein star-alt star-alt star-alt star-alt star-alt

"Not a professional staff "

a year ago

Simon star-alt star-alt star-alt star-alt star-alt

"From start to finish the whole experience was excellent. Very pleased with our new car."

a year ago

Theo Kerr star-alt star-alt star-alt star-alt star-alt

"Penny was extremely helpful. Quality customer service can’t fault it at all. Everybody was very professional and helpful."

a year ago