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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Deep Kaur star-alt star-alt star-alt star-alt star-alt

"Lovely customer service as always. Shabs has been amazing and a great help. "

4 months ago

Dear Mr Piazzolla star-alt star-alt star-alt star-alt star-alt

"Very professional"

4 months ago

Donna Mills star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Mitchell at Cannock branch of Carsa from start to finish, lovely kind and patient person would definitely recommend "

4 months ago

Jannine Holtham star-alt star-alt star-alt star-alt star-alt

"Outstanding customer service "

4 months ago

Karen Lunn star-alt star-alt star-alt star-alt star-alt

"Friendly & knowledgeable team at Cannock Carsa. Mitch was so helpful & gave no pressure to make any decisions. Would highly recommend ro anyone & will definitely be visiting Carsa in the future."

4 months ago

Gareth R star-alt star-alt star-alt star-alt star-alt

"Asked for an appointment with Carsa Southampton. They booked me in for an appointment and sent me a text confirming the date and time (spelling my name wrong). I drove an hour to get there and found they were closed at the time of my appointment and there was only a voicemail message available when I called. Avoid!"

4 months ago

Joanne Bourne star-alt star-alt star-alt star-alt star-alt

"The sales team could not have been any more helpful in helping me find my new vehicle"

4 months ago

CP star-alt star-alt star-alt star-alt star-alt

"Thank you to Kyle and colleagues. Visited today to view cars, found ourselves making purchase. Experience was pain and pressure free. Friendly and calm atmosphere. Kyle was helpful and attentive (not over-attentive). Highly recommended. "

4 months ago

Mr Jordan Elmore star-alt star-alt star-alt star-alt star-alt

"Hein in head office and Sidra in Bradford were both fantastic"

4 months ago

Chris Ellis star-alt star-alt star-alt star-alt star-alt

"Excellent service from the moment stepping into the dealership. Was dealt with by libby and shak. Dealt with efficiently. At the Bradford branch. Highly recommend."

4 months ago

Lee star-alt star-alt star-alt star-alt star-alt

"Easy to complete on the car"

4 months ago

Rob Gilmour star-alt star-alt star-alt star-alt star-alt

"Met very quickly and shown around the cars on offer Libby was attentive and informative. Staff are very helpful and we had a car bought within the hour. Thanks a lot 👍"

4 months ago

Sophie Renton star-alt star-alt star-alt star-alt star-alt

"Well communicated, responsive, great with young children"

4 months ago

James star-alt star-alt star-alt star-alt star-alt

"Mitchell at Cannock provided excellent service. Good knowledge and excellent at providing all information in a low pressure way. Car was good value and im happy with all aspects of the service and sale received today"

4 months ago

Philip Procter star-alt star-alt star-alt star-alt star-alt

"Bought a car 17 days ago. Car had an airbag error which need to go to seat to fix then seat find over £1000 in other which some job was MOT failures which should’ve been pick up on the 204 point check. Customer care team is shocking only working mon-fri 9-5 so if you car fixed after 5pm Friday no one paying till Monday. No customer care number all do by emai..." Read more

4 months ago

Brian Marren star-alt star-alt star-alt star-alt star-alt

"From start to finish everything went great, shak was patient and understanding as I was unsure whether to go ahead with the purchase or not as I'm always hesitant when it comes to parting with money 😂 love the car, would definitely recommend carsa to friends and family."

4 months ago

Caithan leighton star-alt star-alt star-alt star-alt star-alt

"Kyle from the Durham branch really helped me learn my car. He went above and beyond explaining my options and additional items. "

4 months ago

Simon Peart star-alt star-alt star-alt star-alt star-alt

"Amazing service throughout the entire process of buying a new car. Handover by Kyle was highly professional. Highly recommend. "

4 months ago

Martin star-alt star-alt star-alt star-alt star-alt

"The staff were brilliant from start to finish. There was one confusion though, I'd arranged to view the car at Bolton at 10 am, only to be texted that the car will be ready at 13:30!"

4 months ago

John Walsh star-alt star-alt star-alt star-alt star-alt

"Excellent service,Sidra looked after everything A+"

4 months ago

Karen Lunn star-alt star-alt star-alt star-alt star-alt

"Friendly & efficient team at Cannock Carsa. Mitchell gave no pressure to make a quick decision & explained everything thoroughly. Highly recommend. "

4 months ago

MRCHRISCOOPER star-alt star-alt star-alt star-alt star-alt

"Very good lots of information Thanks Shabs"

4 months ago

Paul Johnson star-alt star-alt star-alt star-alt star-alt

"All staff we spoke with were welcoming. Helpful and patient."

4 months ago

Ethan Constable star-alt star-alt star-alt star-alt star-alt

"Great experience with Carsa. Excellent customer service to help along the way."

4 months ago

Ang star-alt star-alt star-alt star-alt star-alt

"we went to pick my new car up from carsa yesterday. Firstly i would like to say I really like the car but as far as the dealership goes thats the only positive. Even though they have 5 staff at carsa durham You have to actually buy the car via an online chat with someone from southampton. I took the car for a test drive & noticed a few small but noticable sc..." Read more

4 months ago