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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Jon Arnold star-alt star-alt star-alt star-alt star-alt

"We're all wary of used car salespeople and I hate being pressured when I walk into a showroom. These guys were different though, really relaxed, friendly and more importantly helpful! There was no hard sell just advice and assistance where required. I ended up buying my car through Becky and Bailey at the carsa Bradford branch. I'd recommend to anyone 😊"

5 months ago

Ellie Waller star-alt star-alt star-alt star-alt star-alt

"Shabs assisted me today with purchasing my first car. He was very patient with me, thoroughly explaining everything at each step and ensuring I was happy with everything before moving on. Shabs was so friendly and made me feel very comfortable straight away. "

5 months ago

francis yaw star-alt star-alt star-alt star-alt star-alt

"Shabs has been increadibly helpful, friendly and patient. He answered all the questions and helped us understand everything better. Thank you Shabs."

5 months ago

Gareth Clarke star-alt star-alt star-alt star-alt star-alt

"Really friendly and helpful staff. Lauren at Cannock wasn’t a pushy salesperson she advised and supported me in my decisions. I have recently walked out of car dealerships because of the staff and the processes but Carsa was a really positive experience"

5 months ago

Felicity Bradley star-alt star-alt star-alt star-alt star-alt

"Aiden and Kyle were fantastic very helpful, friendly and approachable made the whole process easy. Would highly recommend. "

5 months ago

Felicity B star-alt star-alt star-alt star-alt star-alt

"Aiden and Kyle were very helpful and made the whole process so easy. Fantastic service, they friendly and approachable"

5 months ago

Felicity Bradley star-alt star-alt star-alt star-alt star-alt

"Great friendly service, very approachable staff made the process really easy."

5 months ago

Craig Hodgetts star-alt star-alt star-alt star-alt star-alt

"Rupa could not do enough to make us feel valued customers. Everything was run through in fine detail and all our options were explained clearly and concisely. Cannot recommend Carsa enough due to fantastic staff"

5 months ago

Emma Taylor star-alt star-alt star-alt star-alt star-alt

"Car was suppost to be ready at 4pm, 2 hours later! Said it had just come in, but was advised at lunch time been there 20 hours! Other than that fine! "

5 months ago

Jehangir Hussain star-alt star-alt star-alt star-alt star-alt

"Very good service from the start to the finish 👏 "

5 months ago

andy frost star-alt star-alt star-alt star-alt star-alt

"the whole process of buying was straightforward, friendly service from humza at rothley, thank you."

5 months ago

Yvonne Green star-alt star-alt star-alt star-alt star-alt

"I have recently brought a car from the Cannock branch, they have a great selection of cars. All of the staff are really friendly & helpful. Lauren and Mitch assisted me particularly, they were friendly knowledgeable and patient. Nothing is too much trouble. "

5 months ago

Sam C star-alt star-alt star-alt star-alt star-alt

"Hannah and Adam were both very helpful. Thanks. "

5 months ago

Sam Edwards Henderson star-alt star-alt star-alt star-alt star-alt

"Purchased our car at Carsa Shrewsbury.Excellent service from Stephen and Abbz they went above and beyond and also went that extra mile and even fuelled our new car to get us back home."

5 months ago

James Hollick star-alt star-alt star-alt star-alt star-alt

"Liam offered me a great service over the phone and secured the best deal in regards to part exchange and warranty. Adam in the Halesowen branch was great and sorted everything out swiftly for me. "

5 months ago

Callum Taylor star-alt star-alt star-alt star-alt star-alt

"It's genuinely the worst car sales company I've dealt with. I had a test drive booked for a car no more than 20 minutes drive from me. due to work commitments, I'd booked it for the next day. I was never given the option of reserving the car at all during the calls and messages I had. Next thing I have an email saying the car has been reserved by someone mi..." Read more

5 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Great experience. Quick turnaround and the team helped with every question and query. Car is in great condition and Hein, Martin and Eric made the experience smooth and easy! Thankyou all. "

5 months ago

Elicia star-alt star-alt star-alt star-alt star-alt

"Shabz was great from start to finish, very professional and made the whole process very easy and discussed everything thoroughly to me. A great selections of cars. So so happy with my new purchase. A great high spec car for a great price. Thank you "

5 months ago

Katie Goddard star-alt star-alt star-alt star-alt star-alt

"Huge thank you to Kieanna for getting us back on the road "

5 months ago

H R star-alt star-alt star-alt star-alt star-alt

"Initially the experience was ok but I feel I have to leave an updated review on things that have come to light since my ownership of the car. Firstly had a new MOT - it “passed” with no advisories …not sure how has there was a three inch strip of rubber hanging off the wiper blades ? Secondly , despite repeated requests and promises I never received a copy o..." Read more

5 months ago

Mr Grace star-alt star-alt star-alt star-alt star-alt

"Staff were welcoming and service was excellent no hassling you to buy and when I decided to buy it’s was an easy process "

5 months ago

Chris Stairmand star-alt star-alt star-alt star-alt star-alt

"Service was excellent at the Cannock branch, by both Mitchell who completed the sale and Michael who sorted my initial interest. Warranty packages are well priced too."

5 months ago

Amira Bassaly star-alt star-alt star-alt star-alt star-alt

"I asked today at 12pm to view a car on 10/8. And specifically mentioned that I want to reserve the car because I don’t want to drive one and half hours and found out that the car is sold.. they said that is why we take your details and didn’t ask for any money for reservation. At 16:15 received a message that the car is sold without informing me. When I call..." Read more

5 months ago

John Ward star-alt star-alt star-alt star-alt star-alt

"Excellent exceptional car buying experience From initial enquiry through to Ellis who delivered my new car "

5 months ago

Declan Kerr star-alt star-alt star-alt star-alt star-alt

"Quick and easy, very helpful and nice staff"

5 months ago