About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,153 reviews
4.5/5 average rating
Ian
Martin P a happy customer
"Great customer service, I will explain why, the same day I purchased my vehicle I noticed a small problem with it, so the next day i phoned Carsa to explain and they said that they would get customer services to give me a call back and they did, I explained the problem just to clarify, they said not a problem and they booked the vehicle into a main dealershi..." Read more
a year ago
Reece
"Excellent customer service, pleasure to deal with, very polite"
a year ago
Mrs C Lopes
"Great service. Very professional and helpful! Cars are delivered with extreme care."
a year ago
Chris
"Called in on Sunday without an appointment and have just collected my new car today (5 days later). Overall great experience, good use of technology in the buying experience sets them apart from any other dealer I have been to, albeit you are dealing with salespeople remotely at times. Best of all was dealing with Mesa who was on site. Mesa looked after me i..." Read more
a year ago
Tracey
"A really simple process to buy the car, the price advertised is the price paid, they won't hagle. Paid to get the car delivered which was a great service and the sales team on the phone all came across very profesional."
a year ago
Deoraj
"I bought the car on Tuesday when I got home I checked the second key and realised it’s not working,this should have been basic check before hand over the car.Contact the warehouse and I got given an email address to deal with.I bought all the extra which was offered with extended warranty but they didn’t give me any emergencies or roadside assistance details..." Read more
a year ago
Michael Parr
"Isdra was really helpful and knowledgeable and very friendly. A pleasure to meet and buy a car from you. Many thanks."
a year ago
Gordon Thomson
"Adriana and the girls were great. Can’t fault the team at carsa"
a year ago
Timothy D
"Sidra Excellent friendly service"
a year ago
Alan Joy
"I went to collect my new car. Tracy looked after me in a friendly and efficient manner. I took the car for a second test drive to confirm I was still happy and to give me a chance to become more familiar with its controls. She helped me in this. After this Jeff talked about the warranties and insurances available in an easy-to-understand manner. He also..." Read more
a year ago
Deoraj
"Sidra customer service was amazing, she went above and beyond. An absolute asset to Carsa. Will definelty be coming back to Carsa thanks to her amazing customer service skills. She was an absolute pleasure to deal with, she made the whole process much easier for me."
a year ago
CD Dean
"Great selling experience, fast and easy transaction and great communication, thanks."
a year ago
Pankaj Bisht
"The real character of a person/business will come out when the going is not straightforward. After 15 minutes of driving the Hyundai Tuscon car out of their Southhampton outlet, the sunroof of the car exploded. I went back to the Carsa Dealer and they had an internal discussion after that their first response to me was, they can't take any responsibility fo..." Read more
a year ago
Masuma
"Absolutely pleasant experience with Sidrah today. Lovely girl, very friendly and helped us a lot. Great car knowledge. Definitely will be back and recommend this place to family and friends"
a year ago
Jake
"Russell, Adrianna and Andrea offered a seamless service and even made me two coffees and my brother one. Russell was so attentive and made my 5 hour journey to Southampton worth it. THANK YOU."
a year ago
Aftab Hassan
"It was a great experience. Staff was very helpful. I would recommend this company to my car of them. Thank you"
a year ago
Mr Barry Websdell
"I bought a Ford fiesta from cars in Southampton yesterday and have to say I'm very pleased with it. However, the process at the showroom wasn't the best experience. Despite having booked an appointment for midday and having arrived at this time we didn't get to drive the car away for over two hours. The staff were all very personable but they were clearly u..." Read more
a year ago
Kim Miles
"If 0 was available that's what I would give! ***AVOID AT ALL COSTS!!*** They ask customers to leave a review as soon as you buy the car, but I would implore you to read the experiences of customers post-sale! Like others have experienced if you read the reviews, the car is not a 'reliable' vehicle, the 100 point check is clearly just a visual inspection..." Read more
a year ago
Martin M
"Terrible experience with Carsa who chopped and changed APR % without informing me and who refused to take ownership of the problem or responsibility for it. Lack of staff kept me waiting 4hrs and a poor online zoom system for the handover of documents with a manager at a remote location failed whereby I was unable to get car. Do not trust Carsa. They will ch..." Read more
a year ago
Leigh
"PERFECT experience! Kieanna was very helpful and made my decision on my new BMW 520D so so easy. I recommend Carsa to anyone. Staff are so welcoming and friendly. Everything about my time at Carsa I could not fault one bit. Thanks Kieanna you’re a star 🥰"
a year ago
Dorothy Aigrimohon
"They're all extremely friendly, amazing and nice people. Very very helpful. I wouldn't go to any other car shops next time I'm very happy to come back. I'm a very happy customer"
a year ago
Allen Nicholls
"Friendly informative and knowledgeable staff. Drove away with new car same day. Even with a few IT issues our end helpful salesman managed a workaround to save us having to go away disappointed. Very satisfied customer."
a year ago
Chantelle
"Kieanna has been great today, her customer service has also been great and it has been a pleasure to meet her. She has been very detailed in providing us with all the relevant information. Thanks"
a year ago
Tom Hartree
"Awesome time Dan is the man lovely service great price and honest"
a year ago
"Bought a 5 series BMW. Straight forward purchase. Car looked good as the pictures. No issues."
a year ago