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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

TheShaymenFan7 star-alt star-alt star-alt star-alt star-alt

"Brilliant service thank you Anna"

a year ago

Edward Stanhope star-alt star-alt star-alt star-alt star-alt

"Excellent customer experience and fantastic team. Pleasure working with Dan, Martin, Ella and Tom at Carsa"

a year ago

Sophia Savannah Collymore star-alt star-alt star-alt star-alt star-alt

"Gideon Daniels at the Swanwick branch excellent salesmen….good customer service. Very attentive would highly recommend!!!!Made me feel at ease and well looked after."

a year ago

Grace Leung star-alt star-alt star-alt star-alt star-alt

"Raith prem good service"

a year ago

Martin Tillman star-alt star-alt star-alt star-alt star-alt

"Just bought a Jaguar E Pace at Loughborough today, such a pleasant experience, no hard sell, great staff especially Kieanna so welcoming and polite 5 stars from me, and if I could do 6 for customer service Kieanna would get a full house. Well done CARSA Loughborough"

a year ago

Mr gary jennings star-alt star-alt star-alt star-alt star-alt

"Very helpfull friendly staff and prem was great."

a year ago

julie cansfield star-alt star-alt star-alt star-alt star-alt

"The girl in the shop floor was amazing ...she worked an extra 2 hours ..I arrived at 4 and was seen at 6 by the financial advisor .."

a year ago

Paul Jeavons star-alt star-alt star-alt star-alt star-alt

"Sold my vehicle with Lauren at CARSA today. Price had been agreed prior to attending and on arrival Lauren was very friendly and went through everything with me and after checking the vehicle finalised everything without any problems. A nice easy transaction thanks Lauren"

a year ago

Henry Hooks star-alt star-alt star-alt star-alt star-alt

"If I could give zero I would. Awful customer care won't let me return the evoque under consumer rights act even though I purchased on 07.03.23 chip in windscreen then wouldn't start after only 2 weeks cost me hundreds in the garage horrible situation. Wouldn't help towards breakdown costs. Battery wasn't connected handvrake failed most horrifying experience..." Read more

a year ago

Agha Gee star-alt star-alt star-alt star-alt star-alt

"Looked at a car on Auto trader and got in contact with Carsa. They started of great over the phone telling me about the services and location for the vehicle. Gave a price for my car even though it was low they gave me the same amount to match a local garage who had a similar car but different colour. So I secured the car with a £100 payment and finalised t..." Read more

a year ago

MARK CHRISTOPHER VARTY star-alt star-alt star-alt star-alt star-alt

"Carsa were very accomodating, Jacob was extremely helpful and knowledgeable. The whole process was faultless, we will consider using Carsa in the future."

a year ago

Geoff Toomer star-alt star-alt star-alt star-alt star-alt

"Very happy with the relaxed approach and leaving me and my wife alone for the test drive"

a year ago

Mike star-alt star-alt star-alt star-alt star-alt

"Raith was fantastic"

a year ago

Ant W star-alt star-alt star-alt star-alt star-alt

"Ian provided a great service and was really helpful whilst making the decision to buy a car. There was no pressure and genuinely cared about the personal impact of the purchase."

a year ago

Hebe Hobson star-alt star-alt star-alt star-alt star-alt

"Anna was very welcoming and looked after us well"

a year ago

Nathan star-alt star-alt star-alt star-alt star-alt

"Friendly, quick and easy"

a year ago

James Hill star-alt star-alt star-alt star-alt star-alt

"Great service from Anna and the remote team. Felt like a smooth experience throughout."

a year ago

Josh Finn New star-alt star-alt star-alt star-alt star-alt

"ISHY & Lauren Really good and quick service! Staff were very helpful!"

a year ago

Bailey star-alt star-alt star-alt star-alt star-alt

"From first interest in car, call from Carsa to discuss 'reserving', email/text message communications, arranging to view the car, process for obtaining a part ex valuation - the process could not have been easier. Having main communication from a central office was unfamiliar to me in a car purchase but having read others experiences on TrustPilot it was..." Read more

a year ago

Mindful Meandering UK star-alt star-alt star-alt star-alt star-alt

"First time using Zoom so buying a car that way felt a little odd. It was also unexpected. However the service in person was very good. No pressure sales but helpful, informed and pleasant staff."

a year ago

Flutterby star-alt star-alt star-alt star-alt star-alt

"We had a very positive experience at Carsa Southampton. All the staff were friendly. Ian the salesman didn't pressure us, he was lovely and patient, which we appreciated Steve the manager was really nice too, again no pressure to buy and just listened to us. We would definitely recommend buying a car from Carsa Southampton."

a year ago

Andonis100 star-alt star-alt star-alt star-alt star-alt

"After my recent car delivery 2 weeks ago I’ve noticed there was damage on the vehicle as soon as it was delivered , I rung carsa but was told that they can’t deal with it over the phone and to email carsa customer services and said I would hear back within 2 days it’s now been two weeks and still not heard a thing back , I’ve tried multiple times but no one..." Read more

a year ago

Emma R star-alt star-alt star-alt star-alt star-alt

"Buying was easy and helpful, We reserved the car on Monday to not miss out on seeing it as there was people booked to view it before us. With the current market we didn't take the chance. we viewed the car that evening and took it for a test drive. we both liked the car and were happy to proceed except the fact it had a noise coming from the engine and was o..." Read more

a year ago

Tin Tin Tun star-alt star-alt star-alt star-alt star-alt

"Really good experience. Gideon was really patient, effective and explained what we need to know about the car. Highly recommend this branch."

a year ago

James Walker star-alt star-alt star-alt star-alt star-alt

"We would recommend carsa because of the great service we received from Anna. She was very professional, friendly, kind and courteous."

a year ago