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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Mr Humphry star-alt star-alt star-alt star-alt star-alt

"What fab way to buy a car, loving the process… a lovely warm welcome from the start.. right through to driving the car away.. super pleased with the car I bought.. part exchange was as good if not better than other garage.. did their best to accommodate me.. special thank you to Becky from Bradford & Hein who was so lovely… genuinely impressed with Carsa, es..." Read more

2 years ago

Chrissie star-alt star-alt star-alt star-alt star-alt

"Helpful staff,professional attitude.However could have provided the email titled "Regulatory requirements"earlier to me to check prior to finalisation of the contract,thus ensuring all relevant relevant information has been viewed. Road Tax sorted out very efficiently. "

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Hamzah was the salesperson we dealt with today when purchasing a new car from the Bolton store. He was very helpful, knowledgeable and not at all pushy. He helped me find the best deal and the whole process was straightforward."

2 years ago

Mr Bose star-alt star-alt star-alt star-alt star-alt

"The salesman was nice enough Hospitality was poor"

2 years ago

Nigel Teasdale star-alt star-alt star-alt star-alt star-alt

"CARSA were great from start to finish. Everything was done online and by phone, as I didn't live near any of the dealerships and I needed the car delivered to my home, this potentially could have been a bit tricky, but certainly wasn't. Really happy with car and the service CARSA gave."

2 years ago

Karen Newton star-alt star-alt star-alt star-alt star-alt

"The sales process was first class. Beginning with Simon at the Bolton showroom who sorted out my finance and the relocation of the car to Mountsorrel. I went to view and buy the car from the Mountsorrel showroom where Shabs went through all the finance and warranties, took me for a test drive, did the tax and transfer of the vehicle. All great so far. They e..." Read more

2 years ago

Miss Allen star-alt star-alt star-alt star-alt star-alt

"Quick and easy once the systems started to play ball, slight issues with the number played because previous car had a private reg, manager was helpful and refunded to get the plates made locally so was able to drive away the same day as arranged. "

2 years ago

Roger Martin star-alt star-alt star-alt star-alt star-alt

"We had an excellent service and can not thank you enough. From the initial contact right through to driving our new car away. Great big thanks to the sales man at the orbital centre he was the most helpful person I have ever met."

2 years ago

Annie Robinson star-alt star-alt star-alt star-alt star-alt

"Stress free and easy car buying process! Shabs took the time to listen to what we needed and took the stress out of the process. Thanks Shabs! "

2 years ago

Sarah Jackson star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly staff Dealt with by Steve Irving who answered all our questions and helped us to make our experience as stress free as possible even when I had a problem with my bank - thank you Steve! :)"

2 years ago

Joey star-alt star-alt star-alt star-alt star-alt

"Carsa was very fair in the offer they made on our car and we thought that their price for the car we were buying was very good after comparing prices on similar cars would definitely buy from Carsa again"

2 years ago

Harvey star-alt star-alt star-alt star-alt star-alt

"Bought a bmw 125i nice easy sale let me test drive the car 👍🏼"

2 years ago

Remus Oltean star-alt star-alt star-alt star-alt star-alt

"Very good experience , John and Andreea very good and very helpful , thanks for your help , "

2 years ago

STE star-alt star-alt star-alt star-alt star-alt

"First of all we got a lower finance agreement until one of the people at carsa spelt our last name wrong,they called us to say what they had done as now we had to pay more at the higher rate because of his mistake, so we had to pay more £842 more over 4 years not very good customer service,as any where else would have knocked it off the price of the car but..." Read more

2 years ago

Nicola Howe star-alt star-alt star-alt star-alt star-alt

"Jacob and Eric did a great job with the test drive and sales service. We were able to view the car without feeling pressured. Our queries were dealt with quickly and we were able to collect our car at our convenience. Thank you. "

2 years ago

Christine Holmes star-alt star-alt star-alt star-alt star-alt

"Lovely car straight forward transaction arrived on time very happy would certainly recommend thank you very much "

2 years ago

J Steel star-alt star-alt star-alt star-alt star-alt

"This is the second occasion I have had dealings with Carsa. The first time I had a test drive and was in the process of buying the car to then be told the vehicle was already reserved. This time I was interested in another vehicle which was at another location. The salesman reserved the wrong car and once that issue was resolved I got a message mere hours la..." Read more

2 years ago

PETER BUZAS star-alt star-alt star-alt star-alt star-alt

"Great, friendly customer service "

2 years ago

Vics star-alt star-alt star-alt star-alt star-alt

"Absolutely Awful. Let me drive away with a dodgy tyre, claiming it was normal, and meaning I had a big blow out on the motorway. There's a reason why these cars are below market value... I'd do your research and find another garage. The customer service is also appalling. I've had to pay out hundreds more to counteract the lack of checks and bad advice given..." Read more

2 years ago

Rich T star-alt star-alt star-alt star-alt star-alt

"Not to be trusted. Can't believe Car Dealers like this still exist. Tried to reserve a car but they would not do it because it was the last say of the month and some of the Salesmen had not reached their targets. Apparently a Reserved car is not a Sold car. Complained and was told some one would look into it and call back. Guess what ? no call. Avoid "

2 years ago

KARWAN CHALABI star-alt star-alt star-alt star-alt star-alt

""Guys, when you go to that car showroom, forget about what they advertise on Gumtree, or Auto Trader, or any platform. Make sure you need to doublecheck every single thing because the might gives you wrong mileage, price, engine size, almost everything might not match. Be careful, they are not honest. I did ask them, why you don’t put the accurate informati..." Read more

2 years ago

Richard Waite star-alt star-alt star-alt star-alt star-alt

"Great customer service is often alluded to but rarely delivered. There is, though, exceptions to every rule and Sabeer based at Mountsorrel, demonstrated outstanding levels of attention to detail delivered in a customer friendly manor. I have no qualms in recommending the entire car buying process delivered at Carsa Mountsorrel. "

2 years ago

Paul Brown star-alt star-alt star-alt star-alt star-alt

"The no frills works out as the best prices Just don’t expect potted plants and nice coffee "

2 years ago

R Hammond star-alt star-alt star-alt star-alt star-alt

"The service was excellent, couldn't do enough for me. Kept me informed on how things were going. Everybody was very friendly. Would also like to thank Eric and Jacob for looking after me "

2 years ago

DanH star-alt star-alt star-alt star-alt star-alt

"Becky was excellent, not pushy or anything and really helpful"

2 years ago