About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,147 reviews
4.5/5 average rating
Joann
Marc L
"Complex range of high admin fees, which if you're viewing a vehicle from the Autotrader platform are not advertised. So be aware, the advertised price is not what you pay, there are fees on top the profit margin already built into the advertised price of vehicle. Avoid Carsa if you can."
2 months ago
Andrew W
"Terrible company. Advertised a car at one price, contacted them to arrange a viewing and consider my part exchange. The next day I found they had increased the asking price for the vehicle. It is hard to trust a company that uses a flexible pricing policy."
2 months ago
Mr Walker
"First time buying from this style of dealership. It is a bit odd at first as you reserve the car online, but then can test drive at your local dealer. From there you speak to a Sales agent in Southampton via Zoom. However, I very quickly got used to the setup. Shannon, Katie, Rob, Aidan in the dealer were fantastic in accommodating my part exchange appraisa..." Read more
2 months ago
Steven Russell
"The Durham team were brilliant. Katie worked wonders to have the car ready in under two days . Nothing was a problem . The whole experience was excellent . Thank you Tom ( Finance ) for an easy journey through the paperwork . Katie and Tom cheers great job . "
2 months ago
Steven Russell
"Staff were fantastic, Katy and Tom . Nothing was a problem, very helpful and made the process a pleasant one . Test drive as many cars as you would like to and nothing was any trouble to them . Nicely laid out facilities as well clean and smart . Zoom call not to alarming for the older generation so works well . "
2 months ago
Paul Hallett
"I gave up with this company. For two days I tried and tried to get the vehicles previous service history. But I kept getting false promises and excuses. All they're interested in is taking a deposite or arranging a viewing, and when you are at considerable distance the need for further BASIC information is a necessary requirement. The customer service was so..." Read more
2 months ago
vermiformhotmail.com
"Mike was amazing, no pressure. Nice car, better than advertised. Mike made the process very easy, quick and painless. "
2 months ago
Ahmad
"Got my vehicle from Carsa again excellent customer service from Tracey in Bradford she so friendly an helpful also received good customer service from Harriet but feel was let down by the manager Jamie but the rest of the team is excellent "
2 months ago
Irem
"Hi I had a very fabulous experience with Carsa,very excellent service, helpful. All paper work done nicely no stress explained each and everything. Recommending Carsa as enjoying my new Range Rover "
2 months ago
Bob Bown
"I have never bought a car before, where almost everything is done online, but I will be doing it again, from start to finish it was painless, very professional, friendly, not pushy at all, I would recommend Carsa to anyone who is looking to buy a car, Thank you to Jimmy and George "
2 months ago
Dannielle
"After initially finding the car I wanted and had test driven elsewhere i was told it was at my local branch (which was still nearly an hour away). They then told me that it actually wasn’t there and could take a week to get there. After lots of back and forth, I opted for home delivery and went through the finance process. The salesman told me absolutely not..." Read more
2 months ago
Bradley Guwa
"From the moment I walked into Carsa (Mountsorrel Branch) I was warmly welcomed by Shabs. Throughout my experience he gave me excellent customer service, he had also been patient and answered all of my questions regarding the vehicle I was purchasing with ease and professionalism. Overall he made me feel welcome and made sure that I had a very satisfying expe..." Read more
2 months ago
Consumer
"Kieanna has been great help and sorted us out straight away Would recommend her sorting anyone out!"
2 months ago
EB
"We were really happy with our car buying experience at Carsa Mountsorrel. Shabs was friendly and patient with no "hard sell". We were given time and space to think about what we wanted to do, and we got a lovely car for a fair price."
2 months ago
Carol Kirby
"Kieanna was really polite and helpful. Sorted out the few little snags very quickly. Really pleased with the procedure and would recommend. "
2 months ago
Shahriar Daudpota
"Gave them 1 star as Zero Stars excused themselves."
2 months ago
DNE
"Fairly good experience but communication needs to be better. "
2 months ago
Shrimp Father Uk
"Great experience and friendly team 😃 would buy from again but not anytime soon "
2 months ago
Richard B
"Great service by Eric and car is class."
2 months ago
Carol Kirby
"Really helpful and very straightforward "
2 months ago
Mr D Bird
"Casual laid back approach and very polite friendly staff at all points in the process, but on the flip side nothing was explained and everyone just seemed to assume I'd know what to do with all aspects of the sale process, insurance, test drive etc. and hadn't realised I needed to bring V5C on test drive day."
2 months ago
Neil Martin
"Kieanna was extremely helpful and made buying my new car a relaxing experience. Really friendly but also professional at the same time.."
2 months ago
Mrs Miriam Lawrence
"nice and friendly staff didn’t feel pressured at all , on day of picking my vehicle up the 2 ladies beckie and other lady very helpful thankyou sorry forgot other lady name 😉"
2 months ago
Mr. K Lourence
"Very straightforward and positive experience. Friendly and professional approach with no hard-sell. Had car moved from Durham to Southampton for test drive in two days."
2 months ago
"Would have scored 5* but bishop Auckland branch was difficult to get hold of! Phone just ringing which is a little frustrating "
2 months ago