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Carsa Reviews & Testimonials

4.5 (3,153)

AutoTrader Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,153 reviews
  4.5/5 average rating

Mindful Meandering UK star-alt star-alt star-alt star-alt star-alt

"First time using Zoom so buying a car that way felt a little odd. It was also unexpected. However the service in person was very good. No pressure sales but helpful, informed and pleasant staff."

a year ago

Flutterby star-alt star-alt star-alt star-alt star-alt

"We had a very positive experience at Carsa Southampton. All the staff were friendly. Ian the salesman didn't pressure us, he was lovely and patient, which we appreciated Steve the manager was really nice too, again no pressure to buy and just listened to us. We would definitely recommend buying a car from Carsa Southampton."

a year ago

Andonis100 star-alt star-alt star-alt star-alt star-alt

"After my recent car delivery 2 weeks ago I’ve noticed there was damage on the vehicle as soon as it was delivered , I rung carsa but was told that they can’t deal with it over the phone and to email carsa customer services and said I would hear back within 2 days it’s now been two weeks and still not heard a thing back , I’ve tried multiple times but no one..." Read more

a year ago

Emma R star-alt star-alt star-alt star-alt star-alt

"Buying was easy and helpful, We reserved the car on Monday to not miss out on seeing it as there was people booked to view it before us. With the current market we didn't take the chance. we viewed the car that evening and took it for a test drive. we both liked the car and were happy to proceed except the fact it had a noise coming from the engine and was o..." Read more

a year ago

Tin Tin Tun star-alt star-alt star-alt star-alt star-alt

"Really good experience. Gideon was really patient, effective and explained what we need to know about the car. Highly recommend this branch."

a year ago

James Walker star-alt star-alt star-alt star-alt star-alt

"We would recommend carsa because of the great service we received from Anna. She was very professional, friendly, kind and courteous."

a year ago

Hijab star-alt star-alt star-alt star-alt star-alt

"Anna has been very helpful and kind. Really accommodating throughout the whole process"

a year ago

Michael star-alt star-alt star-alt star-alt star-alt

"Good selection of used cars at fair prices. Well looked by Atif. Thanks for pleasant experience no hassle."

a year ago

Mario A star-alt star-alt star-alt star-alt star-alt

"I bought a Golf mk7 yesterday . Car Was great during my 20 mins test drive. Looks great, process was fairly straight forward. However within 2 hours of driving it home, 5 different error messages started displaying on my dashboard for no reason, regarding various types of technical issues. I have notified carsa today (sat) and they will give me a call bac..." Read more

a year ago

Sharyn star-alt star-alt star-alt star-alt star-alt

"We bought a car from Carsa yesterday. Prem who helped us was polite and friendly and made sure we had everything we needed. A shout out to all the staff for being welcoming and accommodating"

a year ago

Russell James star-alt star-alt star-alt star-alt star-alt

"Efficient and straightforward, dealing with all paperwork smoothly. Ian was helpful."

a year ago

Mr B star-alt star-alt star-alt star-alt star-alt

"Purchased a car today; appointment for test drive pre- arranged, did test drive ok then had to wait over an hour to get to be processed for payment. Car had not been checked to ensure basic safety equipment, service history and spare keys were present. Had to drive to another site to collect them. Place felt understaffed and not completely organised. Did buy..." Read more

a year ago

Mrs Hall star-alt star-alt star-alt star-alt star-alt

"Great service no hard sale and really friendly team ! I have to say Steve really look after us when we picked up our new car really went above for us . Booking the test drives are so easy and the young ladies made us feel so welcome !"

a year ago

Raees Khan star-alt star-alt star-alt star-alt star-alt

"Great experience very fast and very efficient and very reasonable to negotiate with. I went to the Bradford branch and was greeted by Anna who was very helpful and friendly and helped secure the deal."

a year ago

David star-alt star-alt star-alt star-alt star-alt

"No pushy sales...relaxed atmosphere.answered all our questions...advised on best way to achieve getting the right car...which I did..very pleased..All staff very helpful and friendly..would recommend to anyone..thank you all..."

a year ago

Peter Cocker star-alt star-alt star-alt star-alt star-alt

"Sidra was excellent to deal with very knowledgeable, friendly and efficient a credit to herself and the company Thank You Julie and Peter Cocker"

a year ago

Dragos A star-alt star-alt star-alt star-alt star-alt

"Prem was good with explaining everything, he did very best with the process and it went smoothly. I would definitely recommend."

a year ago

Henry Hooks star-alt star-alt star-alt star-alt star-alt

"If I could give zero I would. Awful customer care won't let me return the evoque under consumer rights act even though I purchased on 07.03.23 chip in windscreen then wouldn't start after only 2 weeks cost me hundreds in the garage horrible situation. Wouldn't help towards breakdown costs. Battery wasn't connected handvrake failed most horrifying experience..." Read more

a year ago

Jonathan Unimke star-alt star-alt star-alt star-alt star-alt

"Wa a great services and great guys and woman working ."

a year ago

Anne Mann star-alt star-alt star-alt star-alt star-alt

"Everyone has been so amazing especially Atif. They all have had lots of patience and time fo us."

a year ago

James Peachey star-alt star-alt star-alt star-alt star-alt

"Dealt with Sidra. Great experience. Would recommend"

a year ago

Raj Puri star-alt star-alt star-alt star-alt star-alt

"Anna was absolutely brilliant and managed to persuade us to consider a Tesla, we are going to place an order. The sales rep was very good and put us at ease when making such a big purchase. Very friendly and professional"

a year ago

Abigail Curle star-alt star-alt star-alt star-alt star-alt

"Fantastic sale, amazing customer service!"

a year ago

S Powell star-alt star-alt star-alt star-alt star-alt

"Was seen by Kieanna took me through everything very professionally could not fault the service would definitely be recommending in future"

a year ago

James Ward star-alt star-alt star-alt star-alt star-alt

"All I can say is that the vehicle was as advertised and what I was looking for. we didn’t purchase at the time, but went away, thought about it and came back to do the deal, The staff were very helpful. No fault there. doing the transaction over zoom was an interesting experience."

a year ago