About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Maria Thompson
Sam
"Unhappy with my initial purchase. Car not up to standard at all. However, I called about my concerns regarding the car, I felt heard and was given the option to exchange for another car. I was in my new car within 4 days. There were some hiccups along the way but customer service was always good and everything got sorted. My exchange car is great and I’..." Read more
9 months ago
Sean
"It was stress free from the start to finish many thanks and the cars great 👍 "
9 months ago
Mr Talbot
"Was told the car would be cleaned and valeted when I collected my car neither was done very poor service "
9 months ago
Christian
"Excellent service from Tracy at Bradford! She spent time explaining the whole process and was very kind, offering lots of teas. Very patient and courteous. Above and beyond service from her and her team. Well done!"
9 months ago
Paul Johnston
"No tax book meant time delay."
9 months ago
customer
"the Purchase was very stress free and staff was very helpful . But they have not sent my service history as promised "
9 months ago
Susan Dillon
"Really friendly and makes a good coffee. Customer service is exceptional and the sales team and manager are very helpfull and patient."
9 months ago
Fleur Lee-Green
"The service I received at Carsa Durham was Excellent. Shannon, Aiden and Ellis were very helpful and reassuring in what was a very new experience for me as I purchased my first car. Thank you"
9 months ago
Loyal customer
"Bought a car on Saturday, very pleased with the car. They were unable to locate the V5 so was given a V62 and told to take to the post office so we could tax the car. We asked at the time if we were allowed to drive without taxing there and then and were told we had five days to do so. Having been to the post office I was unable to tax the vehicle and was to..." Read more
9 months ago
Lennox Effah
"Tracy from Bradford was great and very helpful. She made the car purchasing process very simple and easy very grateful l!"
9 months ago
Yosef
"The sales rep was great but we had to wait a long time"
9 months ago
Jo D
"Amazing experience buying my car today. All staff were super helpful, but I didn’t feel pressurized in any way. In fact they were our visit, we then went to look elsewhere but soon returned. The friendly service in such a relaxing environment was amazing. I would like to thank Shabs for all his help and patience. I would 100% recommend. Thank you "
9 months ago
Emily Neil
"Couldn’t thank Ellis from Carsa Bishop Auckland enough for his help when choosing a new car. Let us test drive a few cars to compare, was very patient and sorted everything out for a smooth and easy sale. Drove our new car away the same day and couldn’t be happier! "
9 months ago
G Gray
"Helpful and friendly staff throughout process (sales, admin, delivery drivers). Slight criticism in that the V5 process was not made clear, so after taking delivery I did not know exactly when I could tax and use the vehicle (turned out to be a few hours after delivery). "
9 months ago
Molly Goodman
"In my opinion the car was competitively priced. Was in great condition etc etc. But I do have some moans, don't know if this was my fault for not asking but I wasn't made aware that when purchasing the car it was due a service. I spent about 2 and half hours there and the guy helping me had to get up every 5 minutes to go and ask the manager. They didn't lis..." Read more
9 months ago
Cam
"Tracy from Bradford was wonderful, helpful and patient with all our questions and queries. Thank you to her and the team at Bradford for making this experience great! Will definitely recommend to friends and family. "
9 months ago
Mitchell Wakeford
"Jordan at the Southampton branch was extremely helpful and welcoming and made things really simple and easy with my car purchase and explained everything in detail and got any problems i noticed sorted and fixed before I purchased the car."
9 months ago
Sheryl Bergonia
"Tracy from Bradford was excellent and has been very helpful. "
9 months ago
Tammy
"Turned up to Bradford which is an hour and half drive for us to test drive a car. Got to the car popped the bonnet and there was no coolant and an obvious leak! This is a car that had literally just been transported from Southampton and which has already had their 204 point check.. How did they miss a coolant leak when they were checking it over? A massive w..." Read more
9 months ago
Daniel Atkinson
"Shabs gave great customer service, was very knowledgeable and a great help in purchasing my new vehicle ! Thanks."
9 months ago
JORDAN GREEN
"Purchased a car through Shabs. Fantastic service, friendly, and guided us through each step. Is a credit to the Carsa team."
9 months ago
Sue
"The lady that served us in the showroom was very knowledgeable when we arrived at the showroom, Tom was really professional, freindly and explained the process from start to end, would definitely recommend "
9 months ago
Paul J
"Aftera 2 hour journey I arrive to be told the car is not at Southampton even after multiple messages/phone conversations/texts confirming it definitely will be. I paid the deposit to ensure it would be there. Pathetic apology and appalling customer service on site. Would not recommend to anyone and I’m off to a proper dealer now. Very disappointing"
9 months ago
Jane Thackray
"Tracy from bradford went above and beyond the call of duty would recommend to my friends give 5 stars unreservedly "
9 months ago
"The staff are very welcoming, good manners very helpful. Aiden and Shannon have give good customer service. "
9 months ago