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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Stephen Grant star-alt star-alt star-alt star-alt star-alt

"Sidra - thanks very much for a smooth handover :-)"

a year ago

Michaela Herbei star-alt star-alt star-alt star-alt star-alt

"Really good customer service support from Ella…thank you!"

a year ago

Kirsty Brown star-alt star-alt star-alt star-alt star-alt

"Great communication and easy delivery"

a year ago

Vivianne star-alt star-alt star-alt star-alt star-alt

"From seeing the car on the website we drove an hour to get to Southampton . Glad that we did because the service was great. We collected our car today!! Thank you to John, Andrea,Adriana and Russ!! I definitely recommend this place."

a year ago

Daniel Effeny star-alt star-alt star-alt star-alt star-alt

"I love my car great service from start to finish Russ at Southampton a1 Matt at head office super doper thanks malcolm"

a year ago

James star-alt star-alt star-alt star-alt star-alt

"Mesa FLY, Lauren, Sidra & Jeff - thank you all for all you help you have been amazing!"

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Sidra very helpful during the experience, even picking me up from the train station! Excellent customer service 👍🏻"

a year ago

Louise Corke star-alt star-alt star-alt star-alt star-alt

"We purchased our car on Sunday, it was a great experience from start to finish. All of the staff were super friendly, especially Russ who was so helpful. Would definitely recommend"

a year ago

Alex star-alt star-alt star-alt star-alt star-alt

"Amazing customer service"

a year ago

Linda Bull star-alt star-alt star-alt star-alt star-alt

"Very pleased with service at Carsa Southampton. John was very professional, friendly not pushy. Would highly recommend. Very easy to do business with."

a year ago

harrison honan star-alt star-alt star-alt star-alt star-alt

"On my 6th day of work for the company I was verbally abused and offered out for a fight by the regional manager Pete. I tried to contact the head manager Russ but was given no number or proper apology. To add insult to injury Saturday the 4th March I was treated to a similar experience by the manager Lauren screamed at threatening me to take my wages. Outrag..." Read more

a year ago

Samuel star-alt star-alt star-alt star-alt star-alt

"I was handled professionally by Atif. He took his time to explain the process in-depth. I’ll highly recommend."

a year ago

Sargun star-alt star-alt star-alt star-alt star-alt

"Atif and Martin assisted me in buying my car really helpful"

a year ago

John Richardson star-alt star-alt star-alt star-alt star-alt

"Raith and kienna were very helpful"

a year ago

Katherine star-alt star-alt star-alt star-alt star-alt

"Ian was really helpful when I came in to buy a car. He gave me information that the person who sold me the car (in a sales centre on a zoom call) didn't and ensured that I left with all the information I needed."

a year ago

Grant Keates star-alt star-alt star-alt star-alt star-alt

"Very quick, organised and painless process, all done with a big smile. Quality of cars on sale are very good and suitable for all budgets."

a year ago

Luisa Pina star-alt star-alt star-alt star-alt star-alt

"Good customer service e support."

a year ago

LLOYD NYATANGA star-alt star-alt star-alt star-alt star-alt

"Happy with the whole process, served by Atif who was quite helpful and explained everything in a easy manner and would recommend"

a year ago

Andy M star-alt star-alt star-alt star-alt star-alt

"The team were good. They did try to lower my part exchange value by I was steadfast and I got up and walked out. They called back a short while later and improved the offer"

a year ago

Kreco star-alt star-alt star-alt star-alt star-alt

"Staff were friendly and professional. They were engaging and answered any queries we had. Sadiya was exceptional. She was the perfect host informing us on each step of the process of buying a car. I truly enjoyed my experience, filled with warm drinks, smiles, and professionalism. I would recommend this branch to anyone."

a year ago

Craig star-alt star-alt star-alt star-alt star-alt

"Rumesa was brilliant and helped with everything I needed."

a year ago

METIN TURE star-alt star-alt star-alt star-alt star-alt

"It was great service. They explained everything clearly no hidden cost 😉"

a year ago

Fiona Southby star-alt star-alt star-alt star-alt star-alt

"Ana was a great help,very friendly! Quick, easy test drive and Ana was very knowledgeable about the vehicle. The car was presented well, neat and tidy and lots of time to look round it and ask questions. There is alot of waiting between each stage of the process despite us having an appointment. The showroom is very cold. I would reccomend this garage and we..." Read more

a year ago

Andrew Hayes star-alt star-alt star-alt star-alt star-alt

"From seeing the car on the website and reserving it to purchasing the car, the staff have been brilliant."

a year ago

Steve Watson star-alt star-alt star-alt star-alt star-alt

"Great service & attention to detail from Anna. Slightly elongated process"

a year ago