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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Nigel Woods star-alt star-alt star-alt star-alt star-alt

"We had a fantastic experience. The whole process was well organised and Rupa had a very gentle approach. Would definitely recommend Carsa. "

5 months ago

David Heslop star-alt star-alt star-alt star-alt star-alt

"Pleasant staff, good car and easy transaction "

5 months ago

Jennine star-alt star-alt star-alt star-alt star-alt

"The lady we dealt with was really lovely and helpful ."

5 months ago

Mr & Mrs White star-alt star-alt star-alt star-alt star-alt

"Really helpful staff who work really hard to keep their customers happy . We travelled across from the Isle of Wight having to get a cab from the ferry port We put an offer on a nice Mercedes couldn’t bring it back on the day as didn’t do online banking so they arranged to drop us back to the ferry port . Collected car a few days later happy days "

5 months ago

DAVID TRANTER star-alt star-alt star-alt star-alt star-alt

"Dan Dean has been absolutely brilliant and made the whole process simple. If only everything can be made this easy. Absolute great man. "

5 months ago

matthew turner star-alt star-alt star-alt star-alt star-alt

"Brilliant customer service from Bailey, would definitely recommend. "

5 months ago

Parrys seaton star-alt star-alt star-alt star-alt star-alt

"Best experience with Mitchell Cannock branch also jaker"

5 months ago

Eesaa Boss star-alt star-alt star-alt star-alt star-alt

"We visited the Bradford Showroom on Kings Road. We were assisted by Becky. She was very polite and very helpful. She assisted us quickly with whatever questions we asked and did her utmost to ensure that our experience of buying a car from the showroom was comfortable and easy. "

5 months ago

Sajid Hussain star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was Amazing!! Real credit to the team thank you much "

5 months ago

baggy star-alt star-alt star-alt star-alt star-alt

" The Staff were amazing at the beach and helped us through our purchase.things were completed on time and in a professional manner I would definitely use them again "

5 months ago

Joanne Mansfield star-alt star-alt star-alt star-alt star-alt

"Great customer service. Straight forward and easy purchase with some parts completed online for ease. Very friendly staff and felt well looked after"

5 months ago

Jeanette Harvey star-alt star-alt star-alt star-alt star-alt

"Had brilliant service from start to finish when buying our car from Carsa. Both Lauren and Jake at the Cannock branch were so helpful and friendly throughout our dealings with them. What we liked best was that there was absolutely no hard sell or pressure. "

5 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Dealing with Michell at Cannock, great customer services, friendly and made everything quick and easy will 100% dealing with him again "

5 months ago

Tracey star-alt star-alt star-alt star-alt star-alt

"We had a great experience today at Carsa Durham. We were met by Kyle who was extremely helpful and explained everything fully. It was a different experience having a Zoom consultation but everything worked out well with Shannon and Aiden ably assisting with the other aspects of the sale. It’s often too easy to complain about service received but not enough i..." Read more

5 months ago

john star-alt star-alt star-alt star-alt star-alt

"Very good communication Excellent car at an excellent price "

5 months ago

keith star-alt star-alt star-alt star-alt star-alt

"My experience was from the moment i spoke with steve in sales excellent then i went through a sticky period with geoff and malcomb but between the three of them they sorted it all out,well done you three and thankyou,the handover went smooth and for that i thank tom so all in all thankyou carsa and lets hope the car runs as well as the three that made it pos..." Read more

5 months ago

Lee w star-alt star-alt star-alt star-alt star-alt

"First time dealing with carsa but called in to view/test drive a vehicle I'd seen on Web and found it to be a good experience, friendly staff especially Jamie and Shannon who sorted everything and within a couple of hrs drove away in new car. Fantastic afterservice from Shannon also after a couple of minor problems. Definitely be back again in the future."

5 months ago

Jennifer Rabbetts star-alt star-alt star-alt star-alt star-alt

"Very helpful person that helps us with buying our car from you today ,his name was tom very polite and knew what he was talking about nothing was to much trouble on asking all the questions that we asked "

5 months ago

Chris star-alt star-alt star-alt star-alt star-alt

"Went to Cannock and has the best experience I could have wished for ! Gaurav and Mitch were excellent and provided me with a fantastic vehicle and service. Will definitely return to carsa cannock in the future for my next vehicle."

5 months ago

Redson22 star-alt star-alt star-alt star-alt star-alt

"Exceptional customer service from Adam at Halesowen. Thanks so much! "

5 months ago

Laura Longfield star-alt star-alt star-alt star-alt star-alt

"friendly service from Mitch at Cannock. very quick and ensured I was comfortable/ understood everything. Thank you very much would definitely recommend."

5 months ago

Nicola star-alt star-alt star-alt star-alt star-alt

"We had an excellent experience with the sales team at Halesowen, really first rate, in particular Jermaine, the manager, as well as Sunile and Rupa. They were very friendly, accommodating and flexible and went out of their way to make us feel comfortable without being intrusive or pressurising us to make a decision. The head office staff were also very helpf..." Read more

6 months ago

Hakan star-alt star-alt star-alt star-alt star-alt

"Reserved a Mercedes C class with Carsa in the pictures looked fabulous. On viewing the car at their Mountsorrel branch the car did not complete my expectations, the drivers door had a unusual thud sound with a vibration coming from the side mirror I suspect that there was a repair which hadn’t been repaired to standard as the body lines didn’t match. There w..." Read more

6 months ago

Beth star-alt star-alt star-alt star-alt star-alt

"Just purchased my new used car from Carsa Cannock. Everyone was really nice, especially Dan Dean who sold me the car. He couldn’t have been more helpful. Would highly recommend Dan when looking for a car at Carsa."

6 months ago

Mahesh Chauhan star-alt star-alt star-alt star-alt star-alt

"Great customer service, with good advice and no force sale. All the staff were very helpful and polite. Would recommend this place. "

6 months ago