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Carsa Reviews & Testimonials

4.5 (3,153)

AutoTrader Reviews: 3,153


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,153 reviews
  4.5/5 average rating

lyndon philpott star-alt star-alt star-alt star-alt star-alt

"Malcolm was brilliant from first call to handing me the keys. Would definitely recommend and I will 100% buy from them again."

6 months ago

Charlie Bradburn star-alt star-alt star-alt star-alt star-alt

"Jay was really helpful in branch, he made us feel very welcome. Paul and Callum in Southhampton were also really helpful. I can rate all the service received as they sorted out all issues for us ensuring we could drive away the same day."

6 months ago

Cameron star-alt star-alt star-alt star-alt star-alt

"I’ve recently purchased a new car from Carsa Durham. The whole experience has been fantastic from start to finish. I was made to feel very welcome by Debbie, who went out of her way to make sure that I had everything that I needed. Debbie gave me valuable information about the car during the test drive, and I’d definitely recommend Carsa Durham to anyone loo..." Read more

6 months ago

Hassan Ahmed star-alt star-alt star-alt star-alt star-alt

"Very professional, helpful and smart staff in CARSA, especially thanks to Tom, Lee and Liam."

6 months ago

David Heslop star-alt star-alt star-alt star-alt star-alt

"Staff were pleasant and helpful."

6 months ago

Ashok star-alt star-alt star-alt star-alt star-alt

"Thank you for bringing the car to Leicester. Staff is very helpful ."

6 months ago

Liam Pendry star-alt star-alt star-alt star-alt star-alt

"Customer Care was nothing short of outstanding. Every question I had was answered. When I viewed the car I noticed just a couple of bits that needed sorting, was told to get sorted and they would pay for the replacement parts. Did this and they kept to their word and payment was in my account within a few days. The Customer Care team were all so helpful and..." Read more

6 months ago

Philip Morris star-alt star-alt star-alt star-alt star-alt

"Staff were all very helpful and the environment in the dealership was excellent. The car was prepared well and the member of staff, Tracey, who took me on the test was pleasant and helpful. I was somewhat surprised by the remote conversations but soon got used to it. I would have preferred to do that business face to face. However it all worked and did t..." Read more

6 months ago

Julie star-alt star-alt star-alt star-alt star-alt

"Most of the buying a car experience was efficient once I had viewed the car . Unfortunately, there was some confusion and difficulty with understanding the process with my initial query about the car and the admin fees weren’t clear at onset to the purchase . Also 2 people contacted me by text about my initial query ( one after I had already arranged to se..." Read more

6 months ago

David Tossnie star-alt star-alt star-alt star-alt star-alt

"Great easy transaction went that extra mile defo recommend"

6 months ago

Ian Smallwood star-alt star-alt star-alt star-alt star-alt

"During our research into a new car purchase Carsa were company that gave us most confidence. The amount of detail in the description of our chosen car was second to none. Initial calls and messages from Caroline and Hein confirmed our thoughts that we were dealing with a professional outfit. Eventually we chose the Discovery, it was delivered to the Bishop A..." Read more

6 months ago

Chloe Thomas star-alt star-alt star-alt star-alt star-alt

"Tracy was fantastic, got things moving really quick! Thank you again!"

6 months ago

Alfred Wilson star-alt star-alt star-alt star-alt star-alt

"Nice to work with"

6 months ago

Asif star-alt star-alt star-alt star-alt star-alt

"Was at the Bradford branch Tracy was absolutely fantastic, helpful and so polite and welcoming. Loved speaking to her and told me lots of helpful information about the cars I was interested in."

6 months ago

Guy star-alt star-alt star-alt star-alt star-alt

"Great service from all involved (Liam, Joe and Malcom). Straight forward from start to finish, plenty of communication and opportunities to ask questions."

6 months ago

Simon Pinnington star-alt star-alt star-alt star-alt star-alt

"The purchase of my vehicle was a fairly seamless process. The Website was fairly straightforward to use and has diffrent options allowing you communicate with the sales team with no issues. Carsa has several branches and can move any vehicle to your closest. There of course is a small fee. Whrn I viewed the vehicle it was presented to a high standard. The..." Read more

6 months ago

Emma Benson star-alt star-alt star-alt star-alt star-alt

"Overall good experience. Time between test driving and having the car delivered to our closest site was super quick. The only downside was the waiting around in the showroom to be connected to a call, but otherwise a great experience."

6 months ago

RN star-alt star-alt star-alt star-alt star-alt

"If I could -5 stars I would! This whole process with carsa has been a shambles! Not only was our car dirty when we turned up, we had to wait 5 hours with a tiny baby to go through ‘checks’ after being told our car would be ready to drive away after our test drive. After having the car for 6 weeks the engine blew up and has completely seized! I have currently..." Read more

6 months ago

Martin Booth star-alt star-alt star-alt star-alt star-alt

"I just called in at the garage to look around. I was asked if I would like a test drive. Then spoke to a financial advise over Zoom and purchasing my new car on a PCP was going to be £10 more than the one I had previously with two month left to pay on the deal"

7 months ago

steven davis star-alt star-alt star-alt star-alt star-alt

"Very good becky was very help full and polite would recommend your company"

7 months ago

Emma Swales star-alt star-alt star-alt star-alt star-alt

"Debbie helped me and my partner yesterday look for new cars. We received great customer service, we felt comfortable through the whole process and were able to test drive some cars. Thanks Debbie"

7 months ago

Mahmut hasan star-alt star-alt star-alt star-alt star-alt

"The whole event was pleasant and straightforward very friendly staff and informative will deal with again"

7 months ago

Danuta Ogunbiyi star-alt star-alt star-alt star-alt star-alt

"Helpful and great service"

7 months ago

Mr S Bardsley star-alt star-alt star-alt star-alt star-alt

"Good car quality and very helpful sales team"

7 months ago

Erika Marekova star-alt star-alt star-alt star-alt star-alt

"Servise is great, staff very friendly, very helpful, explained truly everything what they offer. Special thanks for 2 staff that day when I bought the car 26/10/23 for Vijay and his colleagues. Only issue I had was the Santander finance company, my credit score was great, working full time for NHS and they had problem with my settlement status. I have loan..." Read more

7 months ago