About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they donāt know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Donāt just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Deborah Riley
G LAMBLE
"The experience was so fantastic today as it was seamless from arrival to departure with my new car. Sidra was really kind and professional. Bailey went above and beyond to support with the tax and registration. Carsa has a great team and lots of choice of cars. Thank you "
4 months ago
Valerie Richardson
"Excellent customer service from Michael Edwards. He demonstrated outstanding knowledge and exceptional patience. Very happy to endorse his attitude and professionalism."
4 months ago
Luke Liddell-Burge
"Jordan was a massive help, walked me through everything and made the purchase of the car extremely straight forward."
4 months ago
Gail Fella
"From start to finish my experience was excellent. A couple of people to mention, Paul in the sales team did an excellent job in finding the right car for me and trust me I was being picky. The process was speedy with just a couple of phone calls to get it all sorted. Then went to the Mountsorrel branch to pick up the car where we were looked after by Eric. H..." Read more
4 months ago
Hayley Holdcroft
"I was sold a car today by Lauren at Cannock branch, very helpful, polite and easy to deal with. However on the way home the car had a knocking sound, got home to find rear view camera not working, clutch bite way to high and I do know peugeot have a high bite but this is excessive! Spider web crack in window screen. Trying to return car now is proving very d..." Read more
4 months ago
Joseph Marshall
"I bought my vehicle in Feb 2024, on going issues since, This company gets worse. Unable to contact them, unresponsive in emails, customer service, won't answer the phone. I have had nothing but unresolved issues with my vehicle from the very start. Now they have told me I am lier, although I can prove I am not. Back to the complaints via my underwriters. Ca..." Read more
4 months ago
customer
"Good service, staff explained and helpful very well "
4 months ago
Ellie & Luke
"Car has faulty stop start battery, called up to get them to fix it but wont answer the phone or get back to me, after spending Ā£27000 on a car i would expect alot better service. "
4 months ago
Phil Carr
"Really good experience, test drove the car and took it away all within 2 hours. Finance sorted over a Zoom call to the Carsa office down the country in a lovely air conditioned room šš»"
4 months ago
Mr David Henry
"The sales team at the Bishop Auckland, Durham branch could not have been more helpful. Kyle and Rob helped us find a car which meets our needs and is of a higher specification than we had originally been looking for. The showroom was very busy with customers, but the lads went above and beyond to make sure all the customers received the attention they needed..." Read more
4 months ago
Rob
"Service at carsa was brilliant. Michael in particular was a great help. Buying a car with them was so smooth and completely problem free. Once I had chosen my car it was all sorted in the same day. Really pleased with the service I had received from the guys at Carsa"
4 months ago
Mr Richard Thompson
"Made an appointment to pick up the vehicle on arrival it was not ready was dirty inside and out. On the phone it did not describe any scratches. However on the outside there was numerous little scratches. On purchasing the vehicle I was handed over only one key, when I asked staff stated I would have to take this up with customer service. I contacted cust..." Read more
4 months ago
Laura McBride
"DO NOT BOTHER! Halfway through driving home the tyre deflated warning light came on. They'd let me drive off the forecourt with the tyres dangerously under inflated. Not only that, when I took the car to my garage for a once over, it was discovered that two tyres had punctures, one had a dangerous bulge and the other couldn't be removed due to an over tighte..." Read more
4 months ago
KAI TSANG
"excellent service"
4 months ago
Oliver Barrett
"Great service , really easy to deal with"
4 months ago
Richard Peacock
"From first entering the show room the sales lads were brilliant, didnāt try sales pitches and left me to wonder but if I had any questions they had all the answers straight away for me. Aidan and Kyle helped me through and would say that they made the hole experience easier and quick, both deserve 10 out of 10. They made sure my new car was ready and perfect..." Read more
4 months ago
Sarah Lindley
"Carsa sold me a plug in petrol hybrid BMW X5 in April - I took it for a test drive on the Tuesday and really liked the car, although the tyre pressure warning had come on during, which I notified them about when I arrived back at the Bradford branch. I asked them about how to charge it given I hadn't previously used a plug-in hybrid before - I was shown two..." Read more
4 months ago
Rodrigo
"Everything was perfect and straightforward. I am very happy with my car and how easy everything was"
4 months ago
TRISH User
"I am very happy to be able to get a car from Carsa Dan Dean was very helpful and understanding I also want to thank Tom Pretlove for also being helpful Thank you so much Dan Dean"
4 months ago
Kevin
"Fantastic experience from the friendly, knowledgable, thorough, efficient service provided by Bailey at Bradford depot making buying a car pleasurable. Kudos to Chris also along with Paul and Tom at Head Office for their expert help."
4 months ago
Olivia
"Milena was amazing, customer service was amazing from all staff "
4 months ago
Joe Smith
"Adam from Halesowen branch was great easy going and made the experience easy, overall fantastic experience "
4 months ago
Mary Hazelwood
"Shak and the team made me feel really at ease and comfortable through the whole process. He explained things clearly and was happy to help with our questions and concerns. "
4 months ago
Anonymous
"What a waste of an afternoon. Booked via call centre to test drive a car at 3:30. Drove an hour to the branch. Car was not ready and no one available to see to us for half an hour or so. Finally got seen to and after lots of questions the car was brought round. The car was dirty. Hadnāt been cleaned. Quite a few scratches on it, a couple of rips in rear seat..." Read more
4 months ago
"Previously wrote a review giving carsa an excellent review following the purchase of our car from the bradford branch. Following a health check at our local Peugeot garage for a minor issue within a month of purchase it was found that our car had 3 urgent major faults we contacted carsa but were unable to speak directly with customer care after multiple ema..." Read more
4 months ago