About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
3,147 reviews
4.5/5 average rating
Mr Bhdres Patel
Kenneth Burns
"Treated like dirt by sales manager. Left to fend for myself with no proper final handover-buyer beware. Not a professional outfit, Not really aware of their duties towards my 6 year old special needs child!"
4 months ago
A.
"I went to try a car with them. They said if i don't like the car and decide not to buy it that they will return the 99£ of the booking back. Is being already 3 weeks and that did not happen… they keep promising and nothing… no worthy the time and loss of money. Thieves"
4 months ago
Mobin Afzal
"Great customer service, amazing staff and excelente dealing. Very happy with my experience of buying a car."
4 months ago
Jan Lintott
"A super girl called Jess dealt excellently with us. She explained the ins and outs of car and helped us with the administration side. Thanks Jess."
4 months ago
Mr. Stuart Brooks
"Had a good experience at halesowen staff where friendly and helpfull my only gripe was the vehicle spec was incorrect not the end of the world but a little annoying"
5 months ago
Graham Cassidy
"Very welcoming, nice and easy turn over of cars, very professional, great job."
5 months ago
AD SAXELBY
"Great experience, very welcoming and informative. Taken out for an unpressured test drive and overall inspection of the vehicle. Great price and very competitive. Vijay the sales assistant was professional and friendly throughout and made for a very pleasant transaction. Thankyou 😁"
5 months ago
Humaira Ahmad
"From Sales Rep 'Simon' to Finance Manager 'Sabeer Hamid' everybody explained things in detail.."
5 months ago
joanne thompson
"Fantastic easy purchase of my new car. Henry was excellent with all the information"
5 months ago
Karen
"To start with not a good start, however they turned it round and the service and experince was great . I love the car and would use Carsa again"
5 months ago
Anonymous
"Kieanna very nice thankyou"
5 months ago
Corey Hogg
"Fantastic experience from start to finish with friendly and welcoming staff. Would absolutely reccomend."
5 months ago
Alex Marcroft
"Chelsea was very helpful at the Bradford branch, as was the manager on the front desk. It was efficient, from test driving the car, to a zoom call to pass my finance check to then getting the vehicle taxed and put under warranty. Good prices and the car is a beauty!"
5 months ago
Guest
"Picked up my new car today and Shannon was fantastic! Extremely knowledgeable and professional through out and makes an excellent coffee! She is an outstanding asset to the team! Thank you once again for making my experience so smooth and easy will be recommending the Durham branch!"
5 months ago
GeorgiaG
"The staff at Carsa Durham were very helpful through my experience. Debbie helped to answer any questions and got things moving quickly. A thank you to the staff who stayed late after delays when picking up my car!"
5 months ago
Shelley Rixon-Fox
"Personalised service, the sales team couldn't do enough to help and we're very transparent."
5 months ago
Guest
"Southampton branch. From start to finish 5 stars... No push sales techniques (thank you Andreea) car super clean.. however noticed on drive home brakes were getting hot on one side. Emailed customer support.. called with 24hrs to book in (next day) fixed there and then at service centre... My advice cars are always going to have previously looked after..." Read more
5 months ago
Sylvie Collett
"Nice car however customer care is sadly lacking. After paying for the car I was told there was only one key. At no point prior to this had any mention of keys been made so naturally I assumed there would be a spare. The cost of a new key for my vehicle was £271 as it had to be programmed to the vehicle. Carsa refused to reimburse me."
5 months ago
Hannah Thomas
"Unable to tax car as not given all documents"
5 months ago
Phil
"Overall we had a good experiance only one day but so far we are we are very happy with the car. The process was straight forward enough the staff were very pleasant although hampered by the dealership building not being 100% ready for opening for whatever reason we don’t know."
5 months ago
Daniel Garrett
"Nice and easy great car and great staff"
5 months ago
lauren hampton
"Nice friendly service from Tracy."
5 months ago
Dan Hebron
"Tracy was an absolute pleasure to deal with - a lovely colleague who is very knowledgeable (and a great sense of humour too!)."
5 months ago
Jaz
"Absolute poor service for Car leasing and could not provide an update for 10 days. After taking my initial order and money, It went into a black hole and daily calls to Carsa meant meaningless calls to staff that could not provide an update. I then escalated to their Mgmt or Exec team who could not help close my account and remain open. Poor Service, Poor co..." Read more
5 months ago
"Henry the sales rep was very helpful and polite gave all the info on the car we looked at and would recommend them to friends and family"
4 months ago