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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Donie M star-alt star-alt star-alt star-alt star-alt

"Initially spoke to someone from the "headoffice", was greeted by guy named Prem who showed us the Mini we were looking for, not pushy, explained everything, for its age and conditon the car was at a good price. Went ahead with finance option, collected the car another day and have been enjoying it ever since! Thanks team Carsa 🙂"

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"I had an amazing experience buying my Audi with Carsa. Prem was super helpful with any questions I had and very friendly. Super easygoing and calm environment. Thankyou so much to everyone at Carsa!"

a year ago

Matt Jarvis star-alt star-alt star-alt star-alt star-alt

"Cannot really fault at all. Booked a viewing and paid £99 deposit, lady on the phone was spot on and assured me that if I didn’t like the car for any reason the deposit will be refunded. Arrived at the lovely well presented showroom and was greeted by Anil (Mountsorrel branch), what an absolute gentleman and a credit to Carsa. Was open, honest, knowledgable..." Read more

a year ago

Chris star-alt star-alt star-alt star-alt star-alt

"Anil was great, really understanding and helpful couldn't fault the guy at all, real credit to the business and quite possibly the main reason i went through with the sale. Same can't be said about "management" staff but Anil definitely saved the sale."

a year ago

Prem Kumar star-alt star-alt star-alt star-alt star-alt

"Visited the store today and staff is very helpful and especially Anna who supported very well"

a year ago

MUHAMMAD HUSSAIN KAMAL star-alt star-alt star-alt star-alt star-alt

"Good service by prem at showroom."

a year ago

Louis Wong star-alt star-alt star-alt star-alt star-alt

"Good service by Prem"

a year ago

Nadia star-alt star-alt star-alt star-alt star-alt

"Quick and same day drive away. They were helpful."

a year ago

Linas star-alt star-alt star-alt star-alt star-alt

"The best customer service for Sadiya. Recommend 100%"

a year ago

Jack star-alt star-alt star-alt star-alt star-alt

"Raith was very helpful and informative."

a year ago

Lauren star-alt star-alt star-alt star-alt star-alt

"I’ve spoken to a range of people in customer service and they were all brilliant. They were quick to contact me back and made the process easy. The finance application was easy and even done over teams! Can’t fault them from start to finish. Thank you!"

a year ago

Mariaus star-alt star-alt star-alt star-alt star-alt

"Yes my experience was good, staff were helpful. The video payment and chat was a first. Process seemed a bit long."

a year ago

rajendra koya star-alt star-alt star-alt star-alt star-alt

"Its a brilliant service, I met Anna and she was very nice and helpful. The process went smoothly. Its really good service."

a year ago

Richard Makinson star-alt star-alt star-alt star-alt star-alt

"It took a while after arriving to be seen, but Sadiya was very nice, and took me for a test drive. The zoom sales experience was a little unusual and time consuming. Quite satisfied overall though."

a year ago

Anthony Atkinson star-alt star-alt star-alt star-alt star-alt

"Very good experience with Hanna purchasing my new Mercedes vehicle Good attitude & very helpful with the service requirements."

a year ago

MENSON star-alt star-alt star-alt star-alt star-alt

"All was good when it was in purchasing process and handover, however Carsa can not provide V5C when it was handed over, so V62 was provided and I taxed the car, Carsa promised will refund the registration fee once i provided the reciept, it was sent to handove team on the 2nd, and there is zero response. Add comments, feedback was quick and problem resolved..." Read more

a year ago

MARK WALKER star-alt star-alt star-alt star-alt star-alt

"Raith was superb a seamless experience."

a year ago

Tuan Hoang star-alt star-alt star-alt star-alt star-alt

"Provided with great service. All staff members friendly and helpful."

a year ago

Sam Grange star-alt star-alt star-alt star-alt star-alt

"Car was in good nick. Thank you guys (Jacob) for being so helpful!"

a year ago

Faiyaz star-alt star-alt star-alt star-alt star-alt

"Excellent service, good car, everything smooth and no issues"

a year ago

Connie Smith star-alt star-alt star-alt star-alt star-alt

"Recently bought my new car from Carsa at mountsorrel, the whole process was smooth from the start right until the final moment."

a year ago

Linda star-alt star-alt star-alt star-alt star-alt

"Had a great experience today bought a lovely car staff where excellent especially Sadiya and Jamie thank you so much."

a year ago

sarah badger star-alt star-alt star-alt star-alt star-alt

"Third car in and no.1 son felt it was time to do this one on his own so travelled from the West Midlands to Carsa Leicester, and as you can imagine the parentals were a little apprehensive! From beginning to end our son was dealt with courteously, professionally, and friendly. He ran into a spot of bother changing his car over with his current insurance pr..." Read more

a year ago

Green star-alt star-alt star-alt star-alt star-alt

"Great experience with everything. Atif has been very helpful and knowledgeable through the process."

a year ago

Jeremy Wightman star-alt star-alt star-alt star-alt star-alt

"Attentive staff and clear communication. Shame the car was not on site at the arranged time.. but once sorted all ran smoothly"

a year ago