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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Subin Panicker star-alt star-alt star-alt star-alt star-alt

"I had a great home delivery experience with Carsa. I bought my second car (and also first EV) from them. The online reservation process was as simple as viewing the many images of the used Hyundai Kona EV 2021 and clicking Reserve. The car was quickly moved to a nearby branch and I had arranged for home delivery for a fee which happened the week after reserv..." Read more

a year ago

Deborah Burgess star-alt star-alt star-alt star-alt star-alt

"I really had a great experience of purchasing my new car. It was effortless and so quick. The customer service was exceptional. Any queries I had were answered efficiently and promptly. All the staff I had contact with were very professional and helpful - Caroline, Callum, Sabeer. I would highly recommend using this company for buying a new car, and definite..." Read more

a year ago

Miss M star-alt star-alt star-alt star-alt star-alt

"Tom was amazing in the meeting before getting the car. He let us take as much time as we needed to speak through everything and ask as many questions as we needed. He was really helpful and would highly recommend."

a year ago

Sophie Wood star-alt star-alt star-alt star-alt star-alt

"Went for a look around the show room in Bishop Auckland and fell in love with an Audi A1 which we then took for a test drive and ended up taking it away the same day! We were served by Katie who was extremely helpful and showed us around the car even through it was raining she went above and beyond to answer our questions and make the deal happen. Would high..." Read more

a year ago

Ganesha Bassi star-alt star-alt star-alt star-alt star-alt

"Brilliant service, the team at Mountsorrel are excellent and efficient. Martin from the Mountsorrel branch dealt with any aftercare that my vehicle needed and ensured that everything was smoothly. Thankyou very much."

a year ago

Jonner Robinson star-alt star-alt star-alt star-alt star-alt

"Visited Carsa this afternoon to look at their range of Audi’s. Debbie was fantastic and gave us some great customer service. Ended up Test Driving an amazing Q7 which Debbie sorted on the spot for us with minimal fuss."

a year ago

Ahneela star-alt star-alt star-alt star-alt star-alt

"Tracy has been excellent"

a year ago

Deborah Billingham star-alt star-alt star-alt star-alt star-alt

"Would definitely recommend Carsa. The BMW I picked up from Mountsorrell was immaculate, handover went very smoothly, very professional. Jacob was very attentive and made sure everything was in order. Very pleased with my purchase and would go back again."

a year ago

Lee McGuire star-alt star-alt star-alt star-alt star-alt

"Superb service! Everyone we came into contact with at Carsa was super friendly and very knowledgeable. Special thanks to Tom, Jeff, Sidra, Tia and Tracey for going the extra mile :)"

a year ago

Laura star-alt star-alt star-alt star-alt star-alt

"Just bought my first car with them, whole the process was quickly and efficient, everything was explained no room for doubt. John was very helpful and professional. :)"

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Staff were great and reallly helpful. Ive just knocked off stars because on my first test drive the readio was broken on my 2nd one a reverse parking sensor wasnt working properly."

a year ago

Christopher Booth star-alt star-alt star-alt star-alt star-alt

"Nice and friendly staff, helpful, made the experience pleasant thank you."

a year ago

Andrew Chinchen star-alt star-alt star-alt star-alt star-alt

"Accurate description. Smooth sales process. Helpful staff."

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Today I was viewing cars with Tia, I was able to test drive a Skoda Citigo and Tia was very helpful."

a year ago

Brandon Wright star-alt star-alt star-alt star-alt star-alt

"Very good and efficient service , Jay who dealt with us was very helpful."

a year ago

JC star-alt star-alt star-alt star-alt star-alt

"Joe our salesman at Head Office was so kind and worked hard to ensure we found the perfect car, he also found us a fantastic finance deal understanding our needs and was able to make the whole process so simple and quick for us. Thank you for all your help Joe!"

a year ago

Adam Shaw star-alt star-alt star-alt star-alt star-alt

"Very pushy sales staff that seem to roll-out the same sales pitch to everyone that enters. One staff member quoted to me that “we pile-em high and sell’em cheap”. Not my idea of a quality garage. I know my cars so when I took my vehicle for a test drive and pointed out that the telematics system was faulty, the seat airbag was exposed, the “slam panel” was m..." Read more

a year ago

Jack star-alt star-alt star-alt star-alt star-alt

"Helpful salesman and willing to help"

a year ago

Andrew Reynolds star-alt star-alt star-alt star-alt star-alt

"I was sold a car with 1 bolt on the passenger front side. And was told to just sort it myself and send the bill. That solution doesn't match the issue as I could have died on the drive home"

a year ago

lyndon philpott star-alt star-alt star-alt star-alt star-alt

"Malcolm was brilliant from first call to handing me the keys. Would definitely recommend and I will 100% buy from them again."

a year ago

Charlie Bradburn star-alt star-alt star-alt star-alt star-alt

"Jay was really helpful in branch, he made us feel very welcome. Paul and Callum in Southhampton were also really helpful. I can rate all the service received as they sorted out all issues for us ensuring we could drive away the same day."

a year ago

Cameron star-alt star-alt star-alt star-alt star-alt

"I’ve recently purchased a new car from Carsa Durham. The whole experience has been fantastic from start to finish. I was made to feel very welcome by Debbie, who went out of her way to make sure that I had everything that I needed. Debbie gave me valuable information about the car during the test drive, and I’d definitely recommend Carsa Durham to anyone loo..." Read more

a year ago

Hassan Ahmed star-alt star-alt star-alt star-alt star-alt

"Very professional, helpful and smart staff in CARSA, especially thanks to Tom, Lee and Liam."

a year ago

David Heslop star-alt star-alt star-alt star-alt star-alt

"Staff were pleasant and helpful."

a year ago

Ashok star-alt star-alt star-alt star-alt star-alt

"Thank you for bringing the car to Leicester. Staff is very helpful ."

a year ago