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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

KW star-alt star-alt star-alt star-alt star-alt

"Poor communication, a got a call from the Southamton branch, saying the car is ready to pick up. Made an appointment and when I just get on the uber, I got a call from the Bolton branch, saying that the car is damaged. A week later I got a call from the Southampton branch again, saying the car is ready again. Make an appointment and took uber to the Bloton..." Read more

2 years ago

Oluwatosin Akintokun star-alt star-alt star-alt star-alt star-alt

"I was at the Mountsorrel branch to test drive a car and complete the purchase, I met Kieanna and she was very helpful, she was very approachable and was able to assist with the purchase without stress."

2 years ago

Sam star-alt star-alt star-alt star-alt star-alt

"Dan Dean - Very friendly service, did not feel pressured to purchase. Good deal on part x, happy 😊 "

2 years ago

tracey star-alt star-alt star-alt star-alt star-alt

"Excellent service from Dan Dean at the Cannock Branch"

2 years ago

Meg star-alt star-alt star-alt star-alt star-alt

"amazing experience Steven and Jermaine couldnt have done enough for me"

2 years ago

tracey star-alt star-alt star-alt star-alt star-alt

"Brought a car from Dan Dean from Cannock - excellent service with all aspects of sale"

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Dan Dean Cannock branch had wonderful customer service. I enjoyed that he was friendly and approachable when I enquired about the cars on site. When I final decided I the car he had great customer service and even on the day of collecting he was great and provided all the information I needed. Thank you."

2 years ago

N B star-alt star-alt star-alt star-alt star-alt

"Went to the Bishop Auckland site for a browse, didn’t end up buying but the customer service was second to none. Very big thanks to Shannon and Ellis for all their help and wonderful coffee making skills! Will be back to make a purchase in the future. "

2 years ago

Nicholas Barker star-alt star-alt star-alt star-alt star-alt

"Purchased a BMW M340i from Kiehnna today in MountSorrel and was quite a simple process. Literally 1 hour after test driving I was driving it away fully taxed and insured...after a valet of course. Car was delivered from Bradford for a small charge which made the process much easier Cheers kiehnna"

2 years ago

Kurt star-alt star-alt star-alt star-alt star-alt

"Very quick and helpful "

2 years ago

Francesco star-alt star-alt star-alt star-alt star-alt

"From the initial contact to collecting the car, my experience was really positive. I booked an appointment for a test driving of a car I was interested. I met Tom Robbins and the car was ready to be driven in time. I was given all the time I needed to try and figure out if that was the car that met my needs. Tom is very kind and answered all my questions. H..." Read more

2 years ago

Tony SMITH star-alt star-alt star-alt star-alt star-alt

"From the initial contact to collecting the car, our experience was really positive. Harriet made sure the information for the service work was available and helped us with the finance application - she was also there to greet me (via a zoom call) at the Durham branch. The car was transported just over 300 miles to our nearest branch for £59, which is great v..." Read more

2 years ago

Mark Preston star-alt star-alt star-alt star-alt star-alt

"Great service everyone was very helpful and friendly would definitely recommend vijay was great many thanks "

2 years ago

Trinity Preston star-alt star-alt star-alt star-alt star-alt

"Excellent service with kind and friendly staff. They have been very informative and made this process very easy. Would buy from here again. We were serviced by Vijay. "

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock was very helpful and answered any questions I had. Thank you! "

2 years ago

Jenny star-alt star-alt star-alt star-alt star-alt

"Cannock branch absolutely poor customer service!! Avoid! Car was purchased online and was delivered to Cannock, I noticed dents and also needed repairs , service lights coming on . They have no workshop at Cannock so told me to go to main dealer and authorised the cost .When the car was being repaired, the main dealer costs rose by £250 Carsa are avoiding pa..." Read more

2 years ago

Nozer Bailey star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was so knowledgeable and helpful! Thank you so much 😊"

2 years ago

Buga Andrei star-alt star-alt star-alt star-alt star-alt

"Lauren and Jaker at the Cannock branch were very helpful. Thank you very much"

2 years ago

Azhar Chowdhary star-alt star-alt star-alt star-alt star-alt

"Great service, will highly recommend and come back in the future Dan dean Jaker Cannock"

2 years ago

Donna Murray star-alt star-alt star-alt star-alt star-alt

"The staff at Carsa are really friendly and very knowledgeable. They took the stress out of buying my new car and gave me options. Aiden and Shannon answered all questions and were excellent. I highly recommend giving these guys a call."

2 years ago

Daniel star-alt star-alt star-alt star-alt star-alt

"Steven from the Halesowen branch at Carsa was fantastic and helping my buy my first car, explained everything to me and really made me feel confident in my purchase. I'm glad he helped me through! Definitely knows his stuff."

2 years ago

Kim star-alt star-alt star-alt star-alt star-alt

"Fantastic experience from start to finish at Halesowen. Adam was patient, explained things in detail and answered all questions. Would definitely recommend"

2 years ago

David Barr star-alt star-alt star-alt star-alt star-alt

"From start to finish service was flawless.got good trade in price and good price on new car . On arrival we were met with Sharron and Aiden who were polite and helpful any questions were answered.Would highly recommend buying a car from carsa Durham."

2 years ago

Dennis Binns star-alt star-alt star-alt star-alt star-alt

"The experance was great at the sales team with Steve Singh at the head working very hard Thank you Halesowen Carsa "

2 years ago

Scott star-alt star-alt star-alt star-alt star-alt

"I was in the unfortunate position of needing a new car quickly after my old vehicle became 'mechanically unwell'. I wasn't in the position to buy a brand new car, but wanted a reliable 2nd hand car with low mileage. After starting to look online, I soon came across Carsa, with the added advantage that they have a showroom approx 2 miles from where I live. C..." Read more

2 years ago