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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Kathleen Stabler star-alt star-alt star-alt star-alt star-alt

"Customer service excellent from beginning to end ! Katie and the team at Bishop Auckland branch are very polite,kind and knowledgable . The Zoom experience makes everything go through smoothly and quickly"

7 months ago

JG star-alt star-alt star-alt star-alt star-alt

"Simple and hassle free. Paper work has never been this easy. Great work!"

7 months ago

Cornelis Geerlings star-alt star-alt star-alt star-alt star-alt

"Was rather apprehensive to travel 70 miles to view a car, I wasn’t disappointed when I arrived, the car was exactly as advertised, the sales people were a delight to deal with, polite, informative and not pushy at all, I will most definitely recommend to family and friends, keep up the good work Carsa!"

7 months ago

STEVEN BRIGHTY star-alt star-alt star-alt star-alt star-alt

"Outstanding service from the team when recently purchasing my new Jaguar Ipace staff were really friendly and went above and beyond to give full customer satisfaction. Explained everything clearly with regards to the spec of the car and other need to knows. One member of staff particular was outstanding this being Shabbir in the mountsorrel branch. Would def..." Read more

7 months ago

Mr Limbu star-alt star-alt star-alt star-alt star-alt

"Everything they treated me."

7 months ago

Charlie star-alt star-alt star-alt star-alt star-alt

"Tom made the experience quick and easy. The whole experience was a breathe of fresh air compared to some other competitors."

7 months ago

HOWARD BROWN star-alt star-alt star-alt star-alt star-alt

"Purchased a car 3 weeks needs new tyres a 02 sensor had to be replaced cost me taxi fares and time off work places they send you to are for work carried out not the best place over all I would avoid this place"

7 months ago

SBR star-alt star-alt star-alt star-alt star-alt

"No doubt excellent briefing to a customers."

7 months ago

Alistair Thompson star-alt star-alt star-alt star-alt star-alt

"Made buying a car easy and almost painless."

7 months ago

Mr.Joseph Wasylowski star-alt star-alt star-alt star-alt star-alt

"What a good service, we enjoyed the effort made by all involved at the garage in getting the car ready for us to take home, I only went up north for a wedding and ended up buying a car, wow. But we are delighted with the car thank you I’m happy with our new car."

7 months ago

louise star-alt star-alt star-alt star-alt star-alt

"Excellent service, no pressure. No annoying sales person. Very helpful and very friendly. Would recommend this company when considering to buy a vehicle.10/10"

7 months ago

customer star-alt star-alt star-alt star-alt star-alt

"A young friendly team, not intimidating in any way and not smarmy middle aged salespeople that you see in other dealers showrooms! In particular John (from Romania ) who was patient & knowledgeable to our questions and could not have been more helpful. The finance procedure was a bit longwinded but everything else brilliant! We bought a 2020 Toyota C-HR an..." Read more

7 months ago

Pauline Stevens star-alt star-alt star-alt star-alt star-alt

"Warm welcome,very helpful"

7 months ago

Lee star-alt star-alt star-alt star-alt star-alt

"Tom Robins was extremely professional at the Southampton Branch. He made my visit painless and problem free. Answered all my questions with an in depth knowledge and enable me to purchase the car I wanted and drive away totally satisfied and happy."

7 months ago

Mr Deepak Kumar Singh star-alt star-alt star-alt star-alt star-alt

"Amazing. Very Professional. Easy purchase. Everything was done before i arrived to pick up the car. Great"

7 months ago

Alan Henderson star-alt star-alt star-alt star-alt star-alt

"Easiest car buying experience I've ever had. Staff are very friendly and helpful."

7 months ago

Michael Chapman-Johns star-alt star-alt star-alt star-alt star-alt

"Shockingly poor customer service from as lady in sales. Condescending, rude, interrupting me when I was giving honest and accurate feedback on how misleading the website layout was and giving some user feedback. I tried to suggest putting the finance example at the bottom of the web page or making it accurate to the car's ACTUAL price. Or even placing the..." Read more

7 months ago

CAROLINE star-alt star-alt star-alt star-alt star-alt

"From the start to the finish everyone was fantastic. Very helpful with all aspects of purchase. I decided on the day to buy the car and take away the same day. This did take longer than expected but everyone was very nice and kept me updated on my place in the queue."

7 months ago

Gemma star-alt star-alt star-alt star-alt star-alt

"Friendly, knowledgeable staff. Felt comfortable simply looking around then the process of booking a test drive and buying the car was straightforward. No-one was pushy or intimidating (which i think can be the case with some car salespeople) Happy with the car we purchased. Good all round experience Thanks Steve for looking after us so well and finding..." Read more

7 months ago

Jacqui star-alt star-alt star-alt star-alt star-alt

"Excellent, friendly service. Tom Robbins was very helpful and got back to me with all my questions very quickly. All the staff at the Southampton branch were very professional and went out of their way to ensure a good buying experience."

7 months ago

Sarah star-alt star-alt star-alt star-alt star-alt

"Prompt service, experienced sales man , thx Tom Robbins. Slick admin process . Nice car competitive price ."

7 months ago

Jamie Millar star-alt star-alt star-alt star-alt star-alt

"Straightforward, staff knowledgeable, hospitality at the centre."

7 months ago

Bob Burgess star-alt star-alt star-alt star-alt star-alt

"It was a good price and they reduced it for some small blemishes that where not highlighted on the advertisement. The payment process took awhile as they have to Zoom head office and there was only one operator available. However, overall it was a good experience."

7 months ago

Carsa customer star-alt star-alt star-alt star-alt star-alt

"First day was great. Sales people were understanding and very accommodating. When sale happened it was concerning. We wanted to pay the deposit and pay the remainder when we went to pick up on the day. We were told that we needed to pay the full amount as the cost of the car might change next month (even though we were picking the car up on the same month)...." Read more

7 months ago

Jennifer McCarrick star-alt star-alt star-alt star-alt star-alt

"Tia was lovely as well as Ishy. The staff were knowledgeable and the showroom comfortable. I only gave a 4 due to to time it took for zooming etc. All in all though, a smooth process."

7 months ago