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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Kaelum Crook star-alt star-alt star-alt star-alt star-alt

"Overall couldn’t be happier with the service. Jordan, Jacob, Russell and the entire service department have been excellent. Had a puncture the next day after purchase and they fixed the same day for free! They handover was brilliant, Jacob was very patient even tho I asked a lot of question. They made us a coffee everytime and overall can’t recommend enough!..." Read more

9 months ago

Kayleigh Crook star-alt star-alt star-alt star-alt star-alt

"Jordan was very helpful and made everything very simple! All was dealt with very professionally aswell as being a friendly face , he even made us a coffee :) "

9 months ago

Karen S star-alt star-alt star-alt star-alt star-alt

"Good car at a good price, sales process was smooth and easy and not pushed or rushed (thank you Oscar). Would be 5* except for initial glitch as car I had booked to test drive wasn't there when I arrived (despite multiple confirmations). Was told I would need to re-book but then car arrived whilst I was looking at an alternative."

9 months ago

Helen Hartnell star-alt star-alt star-alt star-alt star-alt

"We were impressed by the choice of vehicles and how well the salesman and support staff looked after us, really listened to our requirements and respected our views and needs. "

9 months ago

Martin Meredith star-alt star-alt star-alt star-alt star-alt

"Great priced car. Delivery and preparation of the car left a lot to be desired. This is not a dealer service that they advertise - think of it as a car supermarket and lower your expectations."

9 months ago

Neil S star-alt star-alt star-alt star-alt star-alt

"Good service and very helpful from Shak"

9 months ago

Brendan Woods star-alt star-alt star-alt star-alt star-alt

"Professional and efficient - great service recommended "

9 months ago

Manraj Singh Pawar star-alt star-alt star-alt star-alt star-alt

"Andreea dealt with me In Southampton with buying a Rav4 and I must say it was quite an immaculate customer service and answered every query I had. Really Appreciate it. Good work from her."

9 months ago

Gusto Hellmen star-alt star-alt star-alt star-alt star-alt

"Terrible! I reserved a car at Southampton; carsa ran a credit check; I planned a visit. Arrived and the cars paint work was nothing like in the photos, it was also missing 2 keys. The salesmen offered to fix the paint work and pay towards new keys, before delivering the car to my house within a couple of days. Forward 6 days, I had to travel to them (unless..." Read more

9 months ago

CHEUK YU LEE star-alt star-alt star-alt star-alt star-alt

"Salesman MEZ, he has good manners, explanation very well, patience. Nice guys. "

9 months ago

Richard Bland star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock was great. Thanks."

9 months ago

Steve Brough star-alt star-alt star-alt star-alt star-alt

"Customer service guy Krys at Gloucester was not pushy and allowed time to make up my mind to purchase the vehicle Steve"

9 months ago

Aaron Morris star-alt star-alt star-alt star-alt star-alt

"An easy process from start to finish, the telephone team were great and Krys at Gloucester was great throughout the test drive and sign over of the vehicle. "

9 months ago

Kelly star-alt star-alt star-alt star-alt star-alt

"Came in today to pick up our new car, Mitch at Cannock was so patient and really helpful. Had a really positive experience and would 100% recommended!"

9 months ago

OLGA BELL star-alt star-alt star-alt star-alt star-alt

"Great service, all well organised no time wasted. Thank you Sam for the excellent customer service. "

9 months ago

Curtis James star-alt star-alt star-alt star-alt star-alt

"Fantastic Experience with Katie and Jaker! I recently purchased a new EV, and I couldn’t be happier with the experience. Katie and Jaker were incredibly helpful throughout the whole process. They were knowledgeable about electric vehicles, answered all my questions, and made sure I felt confident in my decision. There was no pressure — just honest advice an..." Read more

9 months ago

Elliot Hogan star-alt star-alt star-alt star-alt star-alt

"Amazing and quick service on such sort notice really appreciate it (Mitch at Cannock)"

9 months ago

alastair black star-alt star-alt star-alt star-alt star-alt

"Very happy with my deal. A lot of car at a keen price. Very simple transaction. "

9 months ago

Sarah star-alt star-alt star-alt star-alt star-alt

"Katie in the Cannock branch was excellent went to look at a car on Sunday went back yesterday to purchase it and it was ready today to collect She went through everything thoroughly and made sure we was ok with it all 5 stars to Katie a real asset to the company "

9 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Krystian Wiśniewski done brilliant job. Polite, helpful, well informed. Transactions went quick and without any issues. Highly recommend."

9 months ago

Edward star-alt star-alt star-alt star-alt star-alt

"George was the sales exec that dealt with me through the purchase in the Gloucester branch, safe to say he was brilliant in explaining everything in detail. Great service from everyone, would highly recommend "

9 months ago

JON star-alt star-alt star-alt star-alt star-alt

"I bought a Nissan Leaf from Carsa. It was advertised as having full service history but after I had bought it I found the last service was an admin error where the MOT was recorded as a service and so it was due a service. Whilst this is bad on the one hand, when I reported the issue, the way this was handled was extremely efficient and professional. It was..." Read more

9 months ago

Judy James star-alt star-alt star-alt star-alt star-alt

"Very helpful. Andrea and Jordan were very efficient and helpful "

9 months ago

Isaacs Jane star-alt star-alt star-alt star-alt star-alt

"Just bought our new car from Carsa Gloucester. Abdullah was very helpful and patient with us when trying to find the right car for us as a family. Highly recommend. "

9 months ago

Samuel star-alt star-alt star-alt star-alt star-alt

"I am happy with the processes involved and used to it but extended than the time I envisaged."

9 months ago