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Carsa Reviews & Testimonials

4.5 (5,562)

AutoTrader Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  5,562 reviews
  4.5/5 average rating

Wendy star-alt star-alt star-alt star-alt star-alt

"Libbie was very cheerful and made the process pain free and enjoyable "

a year ago

OG star-alt star-alt star-alt star-alt star-alt

"We were booked for a time to collect the car having submitted all paperwork ahead of time. It took an hour to start processing our paperwork, plus, and 2.5 hours to complete it - not because there was much paperwork but because the garage was so understaffed they were trying to do everything. It shouldn’t take 4 hours to pick up a car I already had approved..." Read more

a year ago

Dawn Walker star-alt star-alt star-alt star-alt star-alt

"Firstly, I was new to buying a car this way and found Kyle friendly, approachable and helpful in every way....afew things mentioned which he sorted and had the answer....he said he was new in the job role and with his sunny personality he will no doubt be a credit to the team.. Not forgetting Jimmy who helped me through the zoom call, what patience..thanks f..." Read more

a year ago

Steve star-alt star-alt star-alt star-alt star-alt

"Great fast service all round from fast replies to picking car up was great only negative thing I will say is the state of the valet on the car wasn’t very good it was covered in polish that hadn’t been rubbed of and made it look a little scruffy other than that really good service "

a year ago

Carol Downing star-alt star-alt star-alt star-alt star-alt

"I cannot fault the staff at Carsa, they were friendly and very helpful. This was the first time i have bought a car without the help of my husband who has dementia and i did not feel under pressure to buy the car at any point. I love the car i chose and would not hesitate to recommend Carsa to my friends and family. Special thank to ‘tall’ Sam, even when I a..." Read more

a year ago

Mr Alexandru Pletea star-alt star-alt star-alt star-alt star-alt

"Josh and Callum the manager really helpful and really nice guys . I got my car quick and happy about it "

a year ago

Megan star-alt star-alt star-alt star-alt star-alt

"Met by Mitchell from Cannock branch, very friendly and professional, highly recommend. "

a year ago

Mark Jones star-alt star-alt star-alt star-alt star-alt

" Mitchel from cannock branch Top man very helpful "

a year ago

Harrie star-alt star-alt star-alt star-alt star-alt

"Really good experience of Carsa. Everybody friendly and helpful, especially Sam (thanks Sam!) "

a year ago

Maria star-alt star-alt star-alt star-alt star-alt

"Travelled a couple of hours to fetch this car. My first ever EV and a Tesla! Absolutely love the car, the tech and the power along with fuel savings galore. Sale was fairly smooth and of course the garage tries to push their usual extra warranty, this one being quite expensive. I normally don't bother as when it comes to claiming, the warranty never covers..." Read more

a year ago

c.downing star-alt star-alt star-alt star-alt star-alt

"Good customer service very helpful. Good service from Sidra and team at Bradford "

a year ago

Karen Wright star-alt star-alt star-alt star-alt star-alt

"I had a couple of issues with the car we purchased from Carsa where the car had to be taken back to the garage - we need a replacement car urgently as we were going to a wedding and on holiday. Jermaine Graham at the Halesowen branch was fantastic, he kept me in the loop all the way through the process and pushed things along urgently as he knew we need ano..." Read more

a year ago

James Wilson star-alt star-alt star-alt star-alt star-alt

"I came to buy a car but wasnt sure i would get it for my maximum and the salesperson worked really hard and brought it in for just under the budget and then i drove it away all in 90 mins i was very impressed! I will buy a vehicle from there again in the future."

a year ago

Joe Riley star-alt star-alt star-alt star-alt star-alt

"Zohib was a great help and very effective at his job "

a year ago

David Hills-Taylor star-alt star-alt star-alt star-alt star-alt

"Very well looked after by Becky from Bolton. Very friendly, professional service. Will definitely recommend!"

a year ago

karen smith star-alt star-alt star-alt star-alt star-alt

"Good service from John however disappointed with there not being a 2nd key and a wheel nut missing after your multi point check "

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Do not buy a car from here! Where do I start, unprofessional deal sorted before hand my car handed over in part exchange still paying for two cars they've taken my old car and not paid the finance off now selling it on there website! Can't get through on the phone lines, no one sorts anything for you now stuck with two finances for one car!"

a year ago

larry azunda nsirim star-alt star-alt star-alt star-alt star-alt

"The Carsa Staffs at Halesowen were awesome. The Staff who attended to me was very kind and patient. Service delivery was prompt with an obvious genuine target to deliver the best for me. I am indeed grateful for their services. I strongly recommend Carsa especially the Halesowen branch."

a year ago

Kieran Gale star-alt star-alt star-alt star-alt star-alt

"Shabs at the Mountsorrel store was really helpful and I left with a car I love!"

a year ago

Neil Cleobury star-alt star-alt star-alt star-alt star-alt

"Had a great experience from the Bradford team when looking to purchase a car. Gave me different options to purchase after I told them my requirements. No pressure selling either highly recommend these guys and girls. "

a year ago

Angela star-alt star-alt star-alt star-alt star-alt

"Brought a car from Cannock Carsa (3months ago) paid cash. Got the car home found some things needed sorting. Customer service absolutely shocking please leave a message oh sorry it’s full. Ring up promised return calls no reply. Car back and forth to garage and problems still not fixed. After a letter sent by recorded delivery I actually got a call back to..." Read more

a year ago

Violet Harrison star-alt star-alt star-alt star-alt star-alt

"Visited the Bolton show room twice and received the worst customer service- or lack of any service. Staff are uninterested and unimpressed. "

a year ago

Oliver Paice star-alt star-alt star-alt star-alt star-alt

"Emily and Abbs were brilliant at the Shrewsbury pick up point. Really helpful and efficient service. "

a year ago

Danielle star-alt star-alt star-alt star-alt star-alt

"No hard sell, friendly informative staff and really efficient. I drove my car away the same day."

a year ago

Carol Downing star-alt star-alt star-alt star-alt star-alt

"Great staff, very friendly and knowledgeable. Did not feel pushed into making a decision to but anything. "

a year ago