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Carsa Reviews & Testimonials

4.5 (3,147)

AutoTrader Reviews: 3,147


5
80%
4
8%
3
3%
2
2%
1
7%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  3,147 reviews
  4.5/5 average rating

Becky Clegg star-alt star-alt star-alt star-alt star-alt

"Mike was great, very helpful and part of a good team who were involved with our purchase to ensure everything went smoothly. Oh, and I love my new car! Thanks team Carsa!"

4 months ago

Mr A. star-alt star-alt star-alt star-alt star-alt

"Customer service was fantastic from start to finish. I’ll be back."

4 months ago

Lawanda Jennings star-alt star-alt star-alt star-alt star-alt

"The guys at carsa was freindly helpful and inviting I got just wat I wanted at a good price and now I’m driving in style for a affordable price thanks guys especially Steve at the Bolton branch"

4 months ago

Mike star-alt star-alt star-alt star-alt star-alt

"Overall I was totally satisfied with my purchase from start to finish. It was a pleasure to deal with Simon Davolls the sales person whom I spoke to and he was very helpful and transparent about the administration costs and delivery charges. To be honest it was quite straightforward and easy to understand,"

4 months ago

Mr Stephen star-alt star-alt star-alt star-alt star-alt

"Excellent service throughout the purchase of our car"

4 months ago

Mike Neylon star-alt star-alt star-alt star-alt star-alt

"Being a little old fashioned, I'd never bought a car in this way before. From first talking to Jimmy at carsa HQ to going into the showroom and doing the deal with Shabs was just so easy . Purchased and drove away within 2hrs . Presentation of vehicle was excellent too . Well done all at carsa mountsorrel branch"

4 months ago

Paytee Oxby star-alt star-alt star-alt star-alt star-alt

"Staff were friendly, but also let you get on with it rather than pestering you like some car shops. Overall, very quick and satisfactory."

4 months ago

CHRISTINE POWELL star-alt star-alt star-alt star-alt star-alt

"mike Mahrra made trans action trouble free and explained whole process bit by bit"

4 months ago

CHRISTINE POWELL star-alt star-alt star-alt star-alt star-alt

"very professional by mike mahrra easy transaction and he made everything simple"

4 months ago

William Scobie star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Lauren and Helen who provided and excellent, professional and friendly service when collected my new car. I was given freedom to test and inspect the car and kudos to Jeff on Teams for completing the sale."

4 months ago

Ruth D star-alt star-alt star-alt star-alt star-alt

"We bought an Audi from Carsa. Service in-branch was good and as far as we can tell there is nothing wrong with the car, it's just as advertised. However, the "deal pack" containing the car's information, service history and the key were at another branch. The (remote!) sales process itself was quite pushy and "typical" for car salespeople. We were reassur..." Read more

4 months ago

Elaine K star-alt star-alt star-alt star-alt star-alt

"Carsa bought our car through Motorway. Arranged pick up about a week later. Didn’t quibble about the price, sent a very professional company to pick the car up (Ecomotive) and paid through instant bank transfer."

4 months ago

Susannah Moore star-alt star-alt star-alt star-alt star-alt

"Entered a contract for a vehicle to be fetched to Bradford.. changed all our plans ... for them to tell us they forgot to put the vehicle on the transporter!!! They really couldn't give a 💩!!! Now feel like I've had a lucky escape!! Bought elsewhere and got a much better deal !! Verbal contracts still stand in law and Carsa think its ok to renage on such a..." Read more

4 months ago

Mary Marquis star-alt star-alt star-alt star-alt star-alt

"Sharp Trading practices at work at this shoddy car dealer! Left to fend ourselves - tyres not inflated properly - herded in and out of shabby sales office like sheep - bit of a conveyor belt type process where it feels like they only want the sale - will not be back ! Be warned - an extremely amateurish company, if this is the way they treat customers at th..." Read more

4 months ago

Andrew Ferguson star-alt star-alt star-alt star-alt star-alt

"Good sales team & honest"

4 months ago

Mr G Mcbride star-alt star-alt star-alt star-alt star-alt

"The purchase of my new car from Carsa was a great experience. Great car, good value, great service and the express purchase route on the day was super easy and quick. I will definitely be viewing their website first when purchasing my next used car"

4 months ago

Julie star-alt star-alt star-alt star-alt star-alt

"For me the experience of buying my car from Carsa was very good as I was not pressurised into anything. The salesperson Adriana who I dealt with was informative and helpful which aided me with my decision, and I thank you for that."

4 months ago

Gary Florey star-alt star-alt star-alt star-alt star-alt

"Becky from bradford looked after me every step of the way very polite and professional it was a pleasure to do business with her and the company thank you for helping me out"

4 months ago

Robert Turford star-alt star-alt star-alt star-alt star-alt

"A very easy and quick sale and purchase. Carsa worked with us to get the best deal."

4 months ago

chelsey Mckenzie star-alt star-alt star-alt star-alt star-alt

"Very easy and simple handover. Rang carsa about a car same day got a cost to exchange and arranged a viewing."

4 months ago

John Vallance star-alt star-alt star-alt star-alt star-alt

"Walked in off street to Carsa Southampton - really shabby sales office - cramped and very amateurish set up - staff were running about like headlless chickens - when we were eventually seen by staff, they could did not seem interested in us at all ! If i could give a lesser degree of points than that available on trust pilot, i would. All in all a dreadful..." Read more

4 months ago

Ross Pitchford star-alt star-alt star-alt star-alt star-alt

"Brought a car from here and can honestly say the service I received at the Mountsorrel show room was the best I have ever received while buying a car. I went through the whole process with Shabs who was a pleasure to deal with and did not push for a hard sale, he went through each stage of the process with me and made everything all clear. I had read reviews..." Read more

4 months ago

Michelle Mccarten star-alt star-alt star-alt star-alt star-alt

"Bought a car from carsa durham. Tom Boulton was very professional and helpful in sales and Katie at the Durham branch did an amazing job at handover. Would definitely recommend."

4 months ago

Ricky Beardsall star-alt star-alt star-alt star-alt star-alt

"Very friendly staff. Mike in particular was very helpful and made the experience much easier."

4 months ago

ryan star-alt star-alt star-alt star-alt star-alt

"excellent service very professional staff would highly recommend them especially Andy the little man"

4 months ago