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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Kathleen Curran star-alt star-alt star-alt star-alt star-alt

"It was a no pressure experience with a helpful and knowledgeable team."

2 years ago

Sharon willday star-alt star-alt star-alt star-alt star-alt

"Excellent service no pressure"

2 years ago

Noor Ali star-alt star-alt star-alt star-alt star-alt

"Pretty decent overall, quite a long wait in the showroom to complete the purchase but otherwise all good. Ella was excellent, as was Jerry"

2 years ago

olakunle ogunsakin star-alt star-alt star-alt star-alt star-alt

"Bery fantastic woman I love to meet her again"

2 years ago

Nicoleta Teglas star-alt star-alt star-alt star-alt star-alt

"Prem was a very good agent! Lovely to work with him"

2 years ago

Nadia star-alt star-alt star-alt star-alt star-alt

"Sadia was super helpful and polite. Explained each step of the process and was able to support the part X smoothly. Good Vibes :)"

2 years ago

Inez star-alt star-alt star-alt star-alt star-alt

"Anna was great, felt relaxed. Very helpful throughout"

2 years ago

Alan Sawyer star-alt star-alt star-alt star-alt star-alt

"Great sales staff all good at getting you excited about buying a new car, handover team brilliant with doing car ownership and tax etc. Then unfortunately once they have you money and your waiting for you car to be valeted all you see is two cleaners mucking about and not really doing much. I watched for 20 mins while they did nothing apart from dry humpin..." Read more

2 years ago

Ellie star-alt star-alt star-alt star-alt star-alt

"Anna was very welcoming and went above and beyond to make our experience as easy as it could've been. There was a few issues that were out of Anna’s hands but she was still very reassuring."

2 years ago

Claire Roberts star-alt star-alt star-alt star-alt star-alt

"Absolutely great service from Kaitlyn, Hayden and Russ in the showroom and Steve in the call centre. Very professional, super friendly and all round pleasure to do business with! Definitely recommend this garage!"

2 years ago

James . P star-alt star-alt star-alt star-alt star-alt

"I was treated with lots of attention by Atif and I definitely would recommend Carsa."

2 years ago

Russell Taylor star-alt star-alt star-alt star-alt star-alt

"Excellent service very helpful and clear with every detail serviced by an excellent customer service representative called Prem"

2 years ago

Jen Godfrey star-alt star-alt star-alt star-alt star-alt

"Excellent service. Anna was really helpful. Would definitely use again."

2 years ago

Lez Neo star-alt star-alt star-alt star-alt star-alt

"excellent experience with kayland ."

2 years ago

Philip star-alt star-alt star-alt star-alt star-alt

"Everyone was very friendly and helpful, we were expertly looked after by Harvey despite changing our plans during our visit"

2 years ago

DAZZA star-alt star-alt star-alt star-alt star-alt

"I had never heard of Carsa until a few months ago, so when looking for a newer car I thought I would check this dealership out. I firstly started looking online at what stick they had to offer, and I must admit they had a wide range of choice. Upon choosing the car I was interested in, which was late on an evening, I decided to register my interest. The next..." Read more

2 years ago

James star-alt star-alt star-alt star-alt star-alt

"Amazingly helpful after there were a few issues,really looked after and would buy from them again."

2 years ago

Poornanand Goru star-alt star-alt star-alt star-alt star-alt

"Tracey was Very helpful, prompt service Would recommend Thank you"

2 years ago

Cameron Connelly star-alt star-alt star-alt star-alt star-alt

"Sadiya Is a great help very friendly would highly Recommend"

2 years ago

Ian star-alt star-alt star-alt star-alt star-alt

"Bought a 5 series BMW. Straight forward purchase. Car looked good as the pictures. No issues."

2 years ago

Martin P a happy customer star-alt star-alt star-alt star-alt star-alt

"Great customer service, I will explain why, the same day I purchased my vehicle I noticed a small problem with it, so the next day i phoned Carsa to explain and they said that they would get customer services to give me a call back and they did, I explained the problem just to clarify, they said not a problem and they booked the vehicle into a main dealershi..." Read more

2 years ago

Reece star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, pleasure to deal with, very polite"

2 years ago

Mrs C Lopes star-alt star-alt star-alt star-alt star-alt

"Great service. Very professional and helpful! Cars are delivered with extreme care."

2 years ago

Chris star-alt star-alt star-alt star-alt star-alt

"Called in on Sunday without an appointment and have just collected my new car today (5 days later). Overall great experience, good use of technology in the buying experience sets them apart from any other dealer I have been to, albeit you are dealing with salespeople remotely at times. Best of all was dealing with Mesa who was on site. Mesa looked after me i..." Read more

2 years ago

Tracey star-alt star-alt star-alt star-alt star-alt

"A really simple process to buy the car, the price advertised is the price paid, they won't hagle. Paid to get the car delivered which was a great service and the sales team on the phone all came across very profesional."

2 years ago