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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Karl star-alt star-alt star-alt star-alt star-alt

"I was impressed with the end to end experience at Carsa - everything was very smooth and I even enjoyed the ‘virtual’ Zoom sales pitch. The staff were helpful and the car is great! Would recommend."

2 years ago

Tash star-alt star-alt star-alt star-alt star-alt

"Accommodating and helpful staff! Prem was very helpful and polite when helping us at handover with our car. Very professional and chirpy!"

2 years ago

Dave Boyland star-alt star-alt star-alt star-alt star-alt

"Very easy transaction and everything went smoothly"

2 years ago

Sally Holland star-alt star-alt star-alt star-alt star-alt

"Found a car I liked online and paid the deposit to hold the vehicle until I was able to come for a test drive. Very friendly people, good service and not pushy at all."

2 years ago

Callum star-alt star-alt star-alt star-alt star-alt

"Staff was extremely helpful specially Ian showing me the car around and test drive. Quite friendly and efficient Would definitely recommend buying a car from here"

2 years ago

David Atkin star-alt star-alt star-alt star-alt star-alt

"Fantastic and friendly service"

2 years ago

Katy Mcwhirter star-alt star-alt star-alt star-alt star-alt

"Professional, informed and looked after. Tracy went above and beyond. Very happy customer!"

2 years ago

Lee Storrar star-alt star-alt star-alt star-alt star-alt

"Carsa was recommended to me by a close friend. When I asked him who I should speak with he said tat it doesn’t matter as the fine art or customer service flows through everyone that works there. He was not wrong! The cars have been prepared to a fantastic standard and are prices are more than fair considering the level of professionalism and hospitality that..." Read more

2 years ago

Sam Forbes star-alt star-alt star-alt star-alt star-alt

"At no point in my visit to the Southampton branch was I made to feel welcome. I arrived and was handed a set of keys to take the car out for a test drive. No show around the car just off you go. After I returned from the test drive I agreed to purchase the car. I was then told to take a seat where I waited and waited. Eventually someone said that they are re..." Read more

2 years ago

Paul Arthur Collins star-alt star-alt star-alt star-alt star-alt

"Was really looked after by all the members of the team. Sale was straight forward and well explained."

2 years ago

Sree star-alt star-alt star-alt star-alt star-alt

"Had a very good experience with Anna who was very helpful and patient in explaining about the vehicle and finance options."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Anna's customer service was brilliant. Impressed with the whole experience. The vehicle was immaculately presented. Very impressed."

2 years ago

peter smith star-alt star-alt star-alt star-alt star-alt

"Recently purchased our Jeep from Carsa Swanick and found the whole process was carried out with ease, John who dealt with us was great no pushy salesman in your face which was nice, he made us feel welcome. All in all it was a pleasant experience and would recommend."

2 years ago

James Baxter star-alt star-alt star-alt star-alt star-alt

"Ian was great very helpful and welcoming. Great job !"

2 years ago

Lianne Ditchfield star-alt star-alt star-alt star-alt star-alt

"Amazing experience throughout. All the staff I spoke to on the phones was so friendly and helpful. When I visited the Bradford showroom sadiya welcomed us and offered us a drink and sorted all the paperwork out. She then took me out for a test drive and we had a good drive and a chat. We then had a zoom call and Steve filled all the paperwork I needed and we..." Read more

2 years ago

Kirsty Airton star-alt star-alt star-alt star-alt star-alt

"Lauren was very friendly and welcoming, she made the whole experience easy and plesent. We would highly recommend dealing with Lauren and carsa. When first coming in we was also approached by sidra who we would also recommend."

2 years ago

Steffan Davies star-alt star-alt star-alt star-alt star-alt

"Professional and friendly service from Anna."

2 years ago

Decebal star-alt star-alt star-alt star-alt star-alt

"Great experience and very professional approach from Andreea and John i will highly recommend her"

2 years ago

Prudence Farhadi star-alt star-alt star-alt star-alt star-alt

"Thank you Sidra you were super lovely and helpful"

2 years ago

Kyle Wholton star-alt star-alt star-alt star-alt star-alt

"I bought a Honda Civic 2017 from Carsa Mountsorrel. The experience in-store was a 4/5, generally pretty decent service. The salesmen were all very polite and the premises was well kept. The aftercare wasn't great as I sent an email detailing a minor issue I had with my care within 1 week of sale and they ignored the email. 2/5 on aftercare I would say."

2 years ago

G Thompson star-alt star-alt star-alt star-alt star-alt

"Thank you to Ian at Carsa for looking after me with my enquiry, test drive and purchase of a new car. Superb service, attentive and friendly."

2 years ago

david caunt star-alt star-alt star-alt star-alt star-alt

"Kieanna and Rath very helpful smooth transaction"

2 years ago

Gordon McMullan star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful, and knowledgeable and professional during the process of trading in our car and buying our new one."

2 years ago

Callum star-alt star-alt star-alt star-alt star-alt

"Ian was fantastic and very informative so we ended up buying 2 cars! Thank you for your help"

2 years ago

Mr Pearce star-alt star-alt star-alt star-alt star-alt

"Told us the car was in perfect condition but this wasn’t true. Car tires also very low tread. Other issues with the car and found the service quite bad and process unpleasant."

2 years ago