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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Angus star-alt star-alt star-alt star-alt star-alt

"It was a wonderful experience especially I was purchasing my first car ever. The staff there were all very friendly and helpful. Allows me to take time to weigh up decisions and were informative whenever I asked anything. Would love to come back in the future!"

2 years ago

Adrian Croucher star-alt star-alt star-alt star-alt star-alt

"Oh, a very mixed bag. Good bits; Modern use of technology, fast sales and payment process, document delivery, Communications. Not so good bits; car preparation (average only) and honest fault declaration regarding bodywork blemishes and small defects that get missed on a test drive/ first viewing so this is definitely caveat emptor( buyer beware) so look ov..." Read more

2 years ago

Mr Slater star-alt star-alt star-alt star-alt star-alt

"After seeing the car online they transferred the car from Southampton to Bradford so I could view and test drive and a deal was agreed on our car for a part exchange and drove off in our new car within 3 hours!"

2 years ago

Mr Malcolm Herrington star-alt star-alt star-alt star-alt star-alt

"Very professional and courteous team. All of the cars were super clean and tidy. Tom the branch manager was particularly helpful. Will use again in the future."

2 years ago

M ghomi star-alt star-alt star-alt star-alt star-alt

"Bought a car with the Southampton garage. They were all really friendly and helpful. Answered all my questions and took the time to show me everything I would need to know. They came across honest and helpful. I am happy with my experience and would return again"

2 years ago

Ryan Cunningham star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish fair price for our trade in and great price on out new car, thanks to Kieanna for your assistance."

2 years ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"Great experience of car buying, thoroughly recommend. All staff we used performed their parts of the process in a friendly and professional manner, no pressure was felt at any point and they gave a very fair part exchange price for our car (approx £2k more than the main dealer). Steve Shotter, Louie and Malcolm Effeney all made the experience easy."

2 years ago

Brian Ward star-alt star-alt star-alt star-alt star-alt

"I collected my Ford Focus ST from the Leicester branch on Friday. I dealt mainly with a gentleman called Raith at the Leicester branch who was excellent. Very friendly, helpful, easy to talk to and answered all of my questions. The other folks around the place where also very friendly. I had a zoom call with a gent called Jeff, again he was very helpful and..." Read more

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Staff were polite and everything was good but unfortunately due to unforseen computer crashes and incorrect paperwork from finance company I ended up being there four and a half hours. No major problem but therefore cannot give a five."

2 years ago

UKRPS Limited star-alt star-alt star-alt star-alt star-alt

"Admin team great. You where let down buy your preparation on the vehicle"

2 years ago

Abs Adelakun star-alt star-alt star-alt star-alt star-alt

"The whole process was handled professionally and with due diligence. From Pre-sale, finance and showroom assistance. Even the after sale is qaulity. I'd recommend these guys any time."

2 years ago

Dale Croft star-alt star-alt star-alt star-alt star-alt

"Great service and very friendly"

2 years ago

Adam star-alt star-alt star-alt star-alt star-alt

"This was my first time using carsa having spent a lot of time searching the used car market. Was very impressed with the overall service, from the detail of each car on the website, to the helpful customer service and sales team on the phone answering any question I had promptly and in a very friendly manner. I was collected in the car I was interested in at..." Read more

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Nice service and very friendly staff specially saira and ishy from Bradford branch thank you so much for your help"

2 years ago

Zara Birkett star-alt star-alt star-alt star-alt star-alt

"Couldn’t recommend anymore!! 5* service from the start of enquiry to purchasing the car. Great and straightforward customer service from Lee Gibbs who was more than patient to run through quotes and part exchange details. When we arrived at the Bradford branch we were greeted by Sadiya who couldn’t have been more welcoming! We were an hour early due to tra..." Read more

2 years ago

Ben Payne star-alt star-alt star-alt star-alt star-alt

"Everyone here was so welcoming and helpful. A very quick turn around for a perfect vehicle too. Joe, who greeted me on handover today was very helpful, nice and professional. The rest of the hand over team where great. Overall 10/10"

2 years ago

Paul Thorpe star-alt star-alt star-alt star-alt star-alt

"I was looking for a new car (used) and saw a Qashqai that I liked so I did the online bit and the next day got a call from Jimmy who was amazing, he sorted out moving the car to the nearest Carsa showroom to my location and helped me out with the valuation and pics of my old car for part exchange, he was always available if I needed any advice and once I bou..." Read more

2 years ago

Christopher Grogan star-alt star-alt star-alt star-alt star-alt

"All the guys at Carsa where very helpful and happy to help with all enquiries, I drove up to Leicester from Birmingam and test drove the car and was happy, so bought car and drove home, however on rhe motor way the car alarm sounded and said I had a flat tyre/ going down, so had to stop at side of motorway and use cars compressor to reinstate!! This was not..." Read more

2 years ago

Keifer Ericta star-alt star-alt star-alt star-alt star-alt

"As someone who has little experience with cars, Carsa provided me with important information on servicing, warranties, and insurance, which assisted me in purchasing a car through their service. All of the employees I've met seem approachable as well."

2 years ago

Sally. star-alt star-alt star-alt star-alt star-alt

"Fantastic experience with the guys at Carsa. Easy to purchase and great communications to get the car delivered straight to my door by Kieanna who was super friendly and offered to show me the car features. Would definitely recommend if you are on the market for a new car !"

2 years ago

Maria star-alt star-alt star-alt star-alt star-alt

"Great help and patience as we made a decision, especially from Will at the Southampton branch. Thanks!"

2 years ago

Emil Latev star-alt star-alt star-alt star-alt star-alt

"I am so happy about this car"

2 years ago

Chloe Murfitt star-alt star-alt star-alt star-alt star-alt

"After showing a potential interest in the vehicle , I received a very quick & polite response back. I found the process very easy to set up appointments, and all the staff were very helpful. The car I purchased was as described and cleaned thoroughly. The atmosphere at Carsa I found to be very welcoming. Particularly thankful for Will and Chris, they made th..." Read more

2 years ago

Fab Freddie star-alt star-alt star-alt star-alt star-alt

"Collection of vehicle didn’t start as I would have wished. Tyre low pressure warning and a very obvious piece of trim in cabin damaged. I mentioned trim and after being told the price of the vehicle reflected the condition the price of a replacement trim was deducted from the price. As a good will gesture the car was filled with diesel which was appreciated...." Read more

2 years ago

Daniel Whyte star-alt star-alt star-alt star-alt star-alt

"Great experience as well as great customer service from will. A very quick and easy experience"

2 years ago