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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Customer star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish. Lovely atmosphere in the branch in Loughborough. Hot drinks provided and even the rugby was on the TV! Ella was very attentive and made the process smooth and pleasant."

2 years ago

Kirsty Airton star-alt star-alt star-alt star-alt star-alt

"Sidra was welcoming and helpful on on arrival. And also very polite and good with our little boy. I am very happy with the customer service I received. Shane Grange-Holmes"

2 years ago

Munashe Musamadya Muchadura star-alt star-alt star-alt star-alt star-alt

"Dan & Raith Great Customer Service"

2 years ago

William star-alt star-alt star-alt star-alt star-alt

"Very good experience by the whole team at Southampton No pressure to buy and as long as you want on a test drive. All used stock is well presented. A refreshing change. The only mildly concerning thing was my new MOT agreed at point of sale has recorded my vehicles mileage in KM and not miles. A bit strange 🤔"

2 years ago

Dean star-alt star-alt star-alt star-alt star-alt

"Ben and Raith do their best to see you walk away satisfied and make things as easy as possible. A pleasurable experience! COYG ;-)"

2 years ago

Nick Johnson star-alt star-alt star-alt star-alt star-alt

"Good price, helpful staff and quick delivery. Marks off for; - Car is stored in a gravel lot so arrived dirtier than it should have including on the inside where someone had walked across the lot to drive it - Peak times getting through as an existing contact doesn't work, but using the new customer extension seems to get right through - these contacts can..." Read more

2 years ago

Vlad Kulizhka star-alt star-alt star-alt star-alt star-alt

"Excellent experience. Resolved any issues really well. Would 100% recommend. Hopefully the processing speed can improve in the future since the whole process took longer than expected."

2 years ago

Paul Gloucester star-alt star-alt star-alt star-alt star-alt

"Sold my car to Carsa through Carwow. Absolutely pain free, seamless experience. Excellent & would 100% do the same again"

2 years ago

Lee star-alt star-alt star-alt star-alt star-alt

"Super easy to deal with. The car was as described. Jacob Trent was super easy to deal with and answered any queries I had. They agreed a fair px for my vehicle. All rather easy. I'd 100% use them again. Thanks for Jacob and also Martin & the team for being friendly and professional throughout."

2 years ago

Chris star-alt star-alt star-alt star-alt star-alt

"All went well with Raith."

2 years ago

Sherrie cooper star-alt star-alt star-alt star-alt star-alt

"SWANWICK - I just went to look at the car I saw on Autotrader, not actually intending to buy that day! Steve greeted us and both him and all the staff were so accommodating, professional and the best thing no pressure. They have the process down to a fine art, take the vehicle out, agree the part ex then onto arranging the finance, all done in-house. We di..." Read more

2 years ago

Andy G Windsor star-alt star-alt star-alt star-alt star-alt

"Great service from the team in Mountsorrel branch. Ella and Raith were helpful. Very pleased with car and way it was presented for pickup. On further checking on arrival back home, I noticed a problem with a front tyre, this was quickly resolved by Joseph in the customer services team and all fine now. Overall a great service."

2 years ago

Michael Moore star-alt star-alt star-alt star-alt star-alt

"Thank you Dan and Kieanna for an excellent, enjoyable and modern buying experience. I don’t usually buy my cars on the first visit to a dealership but I had confidence in Carsa due to their outstanding representatives. Nice lunch too! Cheers Michael"

2 years ago

Luke star-alt star-alt star-alt star-alt star-alt

"Martin at carsa was fantastic. Understood our personal situation, understood why we were looking for a car and made us feel like we were cared for. The whole experience made us felt looked after. There was a wait where we had to be handed over from Martin to carsa’s head office. This is wait was a very long time. Me and my wife felt that if it wasn’t for th..." Read more

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"I’d rate them higher if it hadn’t have been for the fact that, I’d raise concerns over the finance figures prior to arriving, they agreed to allow an extra £200 trade in, I was told £200 less deposit. However this had been calculated the other way round. I arrived into the branch for an appointment and had to wait close to an hour. The car was meant to hav..." Read more

2 years ago

Andrew Spencer star-alt star-alt star-alt star-alt star-alt

"Ish was helpfull and knowlegeable about EVs"

2 years ago

Mircea star-alt star-alt star-alt star-alt star-alt

"Sidra , was absolutely helpful, smiling and kind approached us, we have felt very comfortable and nice. Thank you for the good service."

2 years ago

Andrejs Jesins star-alt star-alt star-alt star-alt star-alt

"All good. Very happy with everything. Good experience. And thanks to Raith, Jerry and everyone for help on the day."

2 years ago

Dave star-alt star-alt star-alt star-alt star-alt

"Cool very helpful and friendly! Sidra"

2 years ago

Asif Adam star-alt star-alt star-alt star-alt star-alt

"Experience was excellent. Was really helpful and did a good deal"

2 years ago

Sammy star-alt star-alt star-alt star-alt star-alt

"Car was good priced until collection day. I asked questions that were sugar coated until I arrived on the day to find out differently. Read the fine prints."

2 years ago

Gareth Hunter star-alt star-alt star-alt star-alt star-alt

"Had a lovely experience with Sidra. Took us through lots of options and we are coming back next week to hopefully make a purchase."

2 years ago

Dave star-alt star-alt star-alt star-alt star-alt

"Sidra showed us lots of cars and was super helpful"

2 years ago

Neil Jimpson star-alt star-alt star-alt star-alt star-alt

"Bought our car from Swanwick. Very efficient and friendly. Part exchanged and drove new one away the same morning."

2 years ago

Mani Bhambra star-alt star-alt star-alt star-alt star-alt

"Sidra was so lovely it was a pleasure to test drive a car with her. It felt relaxed and comfortable with no hard pressure. She was knowledgeable and informative. We would return to carsa."

2 years ago