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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Mr Beavoisin star-alt star-alt star-alt star-alt star-alt

"Didn't like the zoom meeting to go through finances and warranty. Need paperwork to show what breakdown cover we have and not just told that it is part of the warranty. Who is the breakdown cover with!!!!!!! Had to pay for drive away insurance as company Carsa use their website was down. This cost an extra ,£34 which should be refunded by Carsa. Plus..." Read more

3 years ago

Carl star-alt star-alt star-alt star-alt star-alt

"The staff are friendly and relaxed, I was never pushed into making a purchase and just allowed me to look at the cars in my own time. I Purchased a car which was all done over video chat with the sales team in the comfort of my own little sweet. They have a large selection of cars in the forecourt, and the option to get one delivered from other garages which..." Read more

3 years ago

JB star-alt star-alt star-alt star-alt star-alt

"Testdrove a Golf R with Tracey, very kind and great level of customer service"

3 years ago

Dave Appleton star-alt star-alt star-alt star-alt star-alt

"Fantastic service throughout"

3 years ago

Ben Schofield star-alt star-alt star-alt star-alt star-alt

"Thanks a lot for excellent customer service from Abu at the Bradford branch, nice relaxed test drive with no stress or pressure. A great experience overall."

3 years ago

Mark Keough star-alt star-alt star-alt star-alt star-alt

"An excellent service from start to finish. A big shout out to Emilia for her time and help. Would highly recommend this company.."

3 years ago

Amanda Palmer star-alt star-alt star-alt star-alt star-alt

"Really quick turn around spoke to Jamie on Friday and picked the car up on Sunday. Malcolm was really helpful and professional. Great customer service would highly recommend then and the coffee was nice too 👍😊"

3 years ago

Jake Weston star-alt star-alt star-alt star-alt star-alt

"Excellent customer service"

3 years ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"Great staff and service. Well looked after by Kieanna. Thanks for all your help"

3 years ago

matthew laurie star-alt star-alt star-alt star-alt star-alt

"Well what can i say but would like to say a big thankyou to Abu who looked after myself and my son on the purchase of an Abarth 595 from start to finish."

3 years ago

Gina sandy star-alt star-alt star-alt star-alt star-alt

"I have just completed the purchase of my new car from Carsa, Purchasing a car has proved quite difficult in the current economical climate but thanks to Jamie he has made the transaction very easy and totally stress free. I would recommend purchasing a car from Carsa as Jamie was very professional, courteous and delivered every step of the way …. our car we..." Read more

3 years ago

S Beynon star-alt star-alt star-alt star-alt star-alt

"Had problems with the transfer of money from my bank but the salesmen helped me and we manage to sort it out, many thanks to the team especially Joseph who persevered with the problem until we resolved it, thanks again."

3 years ago

Richard Turner star-alt star-alt star-alt star-alt star-alt

"Arrived half an hour early for appointment but was welcomed promptly by Tom B. He had the vehicle ready and after a licence check and some familiarisation on the vehicle, helped me decide on a test route that suited my needs. He handed me the car and I off I went for over 20 mins, driving in the style I like. The car drove fantastically well and when I retur..." Read more

3 years ago

Elhadj Balde star-alt star-alt star-alt star-alt star-alt

"All the procedures and choices were explained to me beforehand. The customer service was good"

3 years ago

Kathrina Ashton star-alt star-alt star-alt star-alt star-alt

"Would happily buy from Carsa again. From start to finish they have been superb."

3 years ago

Mr Gratton star-alt star-alt star-alt star-alt star-alt

"Really simple and easy process to buy the car- the car was as described and presented immaculately. Lovely staff to deal with and very helpful. Highly recommend buying from them again. Thank you for all your help."

3 years ago

Russell Eacott star-alt star-alt star-alt star-alt star-alt

"Different approach to car sales but they walked me through it in a calm and easy manner"

3 years ago

Manilal Mistry star-alt star-alt star-alt star-alt star-alt

"Martin and Kieanna were very good in handling our enquiries. We cannot praise them enough in customer first service principle. They looked after us without any hesitation from start to the end. This gave us a confidence that we are at the right car show room for our purchase. If one wants to buy a car without any car sales pressure then this the place..." Read more

3 years ago

Michelle Hart star-alt star-alt star-alt star-alt star-alt

"We viewed our Polo online. Carsa were great, forwarding a video of the car along with MOT and condition reports. It was delivered to our house 2 days after the initial 'viewing' which is incredible. The car did not disappoint, beautiful condition. We were constantly kept updated with the progress of the car, every person we were in contact were charming a..." Read more

3 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"I have never bought a car online before but I knew exactly what I wanted so I thought why not try it. Especially with the 7 day no quibble return on offer. My car was delivered today and I have to say dealing with Carsa has been great, easy to get in touch with, everyone really helpful. The process has been so simple I would definitely buy a car from these g..." Read more

3 years ago

Robert Hudson star-alt star-alt star-alt star-alt star-alt

"Excellent car exchange in Southampton today. Car exactly as described. Well treated by Doug. Coffee was awful. Took longer the i had expected but fine."

3 years ago

Michelle star-alt star-alt star-alt star-alt star-alt

"Tom B, Ella and Malcolm were all so lovely. I didn’t feel pushed into anything which I hate when you visit garages. I was left on my own to look around but staff were there when needed. I would recommend this garage to EVERYONE! I’ll be telling anyone that wants a new car to come here as I generally feel it’s the best garage I’ve been too at competitive pric..." Read more

3 years ago

RicP star-alt star-alt star-alt star-alt star-alt

"Very pleasant process. Where there were (small) problems these were dealt with efficiently and timely. They were able to compromise and everyone got a good deal. The car so far has been doing pretty well and no nasty surprises. Everyone was very polite and helpful. Would definitely use again."

3 years ago

Greg Marston star-alt star-alt star-alt star-alt star-alt

"Host, Doug, was pleasant, helpful and efficient, as were the rest of the team (Kellie, Callum and Malcolm) at the Carsa depot, just outside Southampton. A streamlined experience, nothing 'pushy' and a great car..."

3 years ago

Stuart Vockins star-alt star-alt star-alt star-alt star-alt

"We found a car we liked and Carsa arranged to move this to our closest branch (Mountsorrel). When we arrived, we were warmly welcomed and shown the car. After a successful test drive, they offered a fair price for our old car and we ended up purchasing there and then, which we were not expecting to do. They have embraced technology, so you end up being guide..." Read more

3 years ago