About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Amber Price
Amber P
"For review purposes I bought the car all online and delivered to my home without visiting the showroom. - do not do what I did. Go and view the car!! The beginning of the process was brilliant. The sales team were attentive (obviously as they want your money) agreed the delivery charge and picked a date. Funds transferred the day before delivery and I awaite..." Read more
2 years ago
Sophie
"Seemed very unorganised when I arrived to test drive the car. The person with the keys was out somewhere else. I wasn’t told how the car worked or anything I was just given the keys and told I had 10/15 mins. I then had a long wait to speak to the sales man. This sales man was extremely rude when I mentioned things about the car, and a few times I was told..." Read more
2 years ago
Tina McLagan
"The customer service was great from the start. Jeff was very attentive and supportive through our car buying journey. We really enjoyed out experience and now look forward to enjoying our car :)"
2 years ago
MD
"Very friendly and helpful but a little long winded.. overall I would buy from here again"
2 years ago
Graham
"Since our first review we have spoken to Ellie (who was extremely helpful- thank you again Ellie) who passed our concerns to the appropriate department. Within hours we were contacted and have reached a resolution. Thank you to all those concerned with this matter."
2 years ago
Grasu
"I had a very bad experience with them, i’m living in london and the car that i wanted to buy it was in souhampton so i didnt travel there to see it, i choosed home delivery, before i asked for more photos but they said that the car is exactly like in photos on the website, when the car been delivered the whole body, windscreen and headlights were full of chi..." Read more
2 years ago
Robert
"Went to view a Citroen Picasso, we were met by Will who was very welcoming and talked us through the process (we had not bought a car ‘online’ before), he was very helpful and kind. We did by the car, and afterwards Will helped me move two child car seats and a double buggy (as well as all the other child related stuff) across to the new car. The whole proce..." Read more
2 years ago
Derrick Thomas
"My thanks to Chloe and the team at Carsa for a warm welcome on my arrival at their branch at Bridge Road, Southampton. After a long drive i was greeted and offered a drink to relax. I was concerned about one item on the car which concerned me, but after discussing this with the staff ,they offered me £55 of fuel to get me on my way.I would recomend Carsa to..." Read more
2 years ago
Anne Robinson
"We had a good experience from begging to end. The Bradford team were fantastic best was there were no pushy salesmen. We went for a different car to the one bought. They had so many lovely cars and all at competitive prices. The girl Sidra was fantastic and had the answer to everything we asked she alone deserves 5 ⭐️ We also had a good handover from Jeff lo..." Read more
2 years ago
David Leggatt
"Overall, I would need to give a 10/10 score even though there was a slight problem with picking up the vehicle. I feel that the way the issue was handled was excellent and the service we received could not have been any better. The employees at Carsa were very professional but also approachable, especially Malcolm who really went out of his way to unsure we..." Read more
2 years ago
Timothy Dowd
"Excellent experience buying a car from Carsa. They are very thorough and professional. Recommended."
2 years ago
Joanne Daykin
"I called the number to arrange to look at a car and spoke with Ian. Who let me know the several options for purchasing a car from Carsa, We decided to go to Carsa at Mountsorrel to have a look and feel for the car. Great service from the minute we walked through the showroom door we felt welcomed by the team. Martin greeted us and made us feel at home inclu..." Read more
2 years ago
Christopher Ivor Dossor
"Gone are the days of trudging around car showrooms. Would never have thought a vehicle purchasing experience could be so enjoyable, from researching and finding the exact make and model required through to purchase. Would highly recommend for at least a look. You may be surprised."
2 years ago
Helen Asquith
"Fantastic customer service from Sidra. Thank you so much for your help and guidance throughout the car buying process. Professional and seamless."
2 years ago
One jinjaninja
"What a fantastic experience. Sidra and the team at carsa were amazing every step of way. 5 stars."
2 years ago
Mr Haynes
"Really helpful team at Carsa helping us through our selection and purchase really easily. Special mentions to Raith at Mount Sorrel and Chris and Jeff completing the process. Love the car and thanks for making the process really smooth. Would thoroughly recommend these guys."
2 years ago
Darren
"The sales rep “Will” was so helpful today on our visit to the Southampton branch, showing us a range of cars so we can get an idea of which one to buy, instead of just a hard sell. Thanks"
2 years ago
Christopher Dossor
"On arrival Cida was prompt at greeting us and personally dealt with my wife and I throughout the purchase. All involved were very helpful while guiding us through the process. Well done Carsa."
2 years ago
Esabel Chabata
"If I had it my way I would give you 10 stars for the professional service I got. I got 'Tommed'. Tom gave me all the information I needed prior to visiting the shop for the test drive. Raith looked after me and the process was flawless. Everyone was so helpful in a non patronising way and I am really thankful. Thanks guys."
2 years ago
David Masterson
"Excellent service and support from Sidra from the moment I arrived. Very pleasant and helpful throughout; from coffee, to test drive, to completing the documentation and answering any concerns I had. Cheers"
2 years ago
Tuba Khan
"Best friendly staff, happy & satisfied with my purchase 😎"
2 years ago
Christina Shiels
"I’ve been so impressed with Carsa from the initial enquiry through to completing the purchase and after sales touch points too. All members of the team who I spoke with throughout the process were fantastic both in branch and through zoom and phone calls, handling any queries or questions I had along the way! Really impressed to have my car delivered to me,..." Read more
2 years ago
Nelli Kytöluhta
"A huge thank you to all the staff at carsa Southampton! Everyone was incredibly helpful. Special thanks to Tom B, who even stayed late on two separate nights to help me sort things out. Also thank you to Steve, Will and Chloe who looked after me when I was stuck with finance and to Tom M and Jeff over zoom."
2 years ago
Alis C
"Thank you for helping us buy an amazing car in 2 days!!!!!! Thank you Will, Jamie and Steve:) See you at the next one 🤞"
2 years ago
"For review purposes I bought the car all online and delivered to my home without visiting the showroom. - do not do what I did. Go and view the car!! The beginning of the process was brilliant. The sales team were attentive (obviously as they want your money) agreed the delivery charge and picked a date. Funds transferred the day before delivery and I awa..." Read more
2 years ago