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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

elizabeth fearn star-alt star-alt star-alt star-alt star-alt

"We brought a new car from Carsa and was initially very pleased with it. It did develop a problem and I was anxious. We need not have worried we were exceptionally well looked after by Joseph Allen in their Customer Care team who literally ensured we were supported and any teething issues rectified immediately. I rarely review but I have been really impress..." Read more

2 years ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"10th car bought and again sterling service,can't be beaten!"

2 years ago

Kelly star-alt star-alt star-alt star-alt star-alt

"Up until I arrived at Loughborough to collect my new vehicle I would have given a 5 start review. Callum & Jimmy whom I initially spoke to were extremely helpful & friendly as was Jamie in finance. We had a lovely warm welcome from Martin when we walked in, the car was ready & coffee & biscuits were offered. A nice & pleasant experience until I needed to us..." Read more

2 years ago

Louise Stocker star-alt star-alt star-alt star-alt star-alt

"Bought our new car from Carsa in Southampton. We dealt with Chloe Norman and Jerry Simpson, both these guys were fantastic! There were no pushy sales pitches! They were very helpful, a pleasure to meet. Easiest and most pleasant buying experience ever. A few days after the sale I sent an email to the branch to ask about what I thought was a small, minor prob..." Read more

2 years ago

JERRY star-alt star-alt star-alt star-alt star-alt

"Perfect service,great communication ,very recommended !!!"

2 years ago

Luke Tiller star-alt star-alt star-alt star-alt star-alt

"Very clean buying experience. Was able to visit the Southampton showroom even though a Sunday, test drive the car, purchase and drive away within 1.5 hours. Very nice staff at the site and efficient Zoom calls for the sales and warranty bits, plus 5 day drive away insurance easily purchased for under £20. Stress free and safe 😎👍"

2 years ago

Dan Apps star-alt star-alt star-alt star-alt star-alt

"The staff at Carsa were very helpful and provided outstanding service.  Thanks again to Jamie and the team, and we'll see you again next time."

2 years ago

S.J star-alt star-alt star-alt star-alt star-alt

"From start to finish, the process had been seamless. Very friendly team, no pressure selling. We were very impressed with the level of service and professionalism. Thank you Chris for organising my car to another branch and keeping me informed. Raith, Saj and Martin for making the handover day stress free. I would definitely recommend Carsa to friends and f..." Read more

2 years ago

Kadir Oktem star-alt star-alt star-alt star-alt star-alt

"Nice people and quality service, thank you for everything see you next time 👍"

2 years ago

Jamie Allen star-alt star-alt star-alt star-alt star-alt

"Carsa employees were friendly, welcoming and provided a great service. Smooth sales experience and drove away the same day."

2 years ago

Judith star-alt star-alt star-alt star-alt star-alt

"Steve Shotter, Jamie and Tom and the Carsa team were very professional, explained everything in a way I can understand (I have processing problems), did everything required and much more for a smooth part exchange purchase for a 3 year old Honda Jazz in mint condition. They helped arrange an AA inspection (which supported their own accurate detailed vehicle..." Read more

2 years ago

Susy Colston star-alt star-alt star-alt star-alt star-alt

"Changed my car at Carsa Loughborough today. Great experience with both part-ex and purchase. All handled very smoothly by Raith and Jerry. I live at quite a distance and was going home via Tamworth so was able to give the car a good run. All seems to be absolutely fine 😁"

2 years ago

Mark star-alt star-alt star-alt star-alt star-alt

"I want to thank Raith, Saj, Martin, Gerry and Chris for a great experience purchasing our car today. I saw the car the day before online and after a quick phone call booked in to see it this morning. I travelled with my wife for over an hour to the Mount Sorel Carsa showroom. The showroom had a great range of cars from city cars to executive and touring car..." Read more

2 years ago

George Palethorpe star-alt star-alt star-alt star-alt star-alt

"Made the process easy"

2 years ago

Khadijah star-alt star-alt star-alt star-alt star-alt

"Went in just to browse was approached by Sadia who was very professional easy to talk to and very helpful."

2 years ago

Danny Jackson star-alt star-alt star-alt star-alt star-alt

"From beginning to end everyone at Carsa has been more than accommodating. I originally test drove a kia cee'd but found it too small so the guys suggested a skoda and then moved it to my local dealership for a test drive. Wonderful buying experience all round with a special thanks to Daniel at Branch for showing me around and for Steve for finalising the dea..." Read more

2 years ago

Ali star-alt star-alt star-alt star-alt star-alt

"I came to carsa Bradford after travelling 30 miles, was presented by a lovely lady called Sidra, her customer service was excellent and she made us feel very welcomed!"

2 years ago

mike brown star-alt star-alt star-alt star-alt star-alt

"Friendly, informative staff on site, who were attentive. We did not have to wait at all. Clear transparent process, there was no pressure. We completed the test drive, which gave us a good sense of trust. It was new to complete the transaction over teams with the on-site staff close by but it worked and was quick, no unnecessary delays. All the staff worke..." Read more

2 years ago

Tracy Fletcher star-alt star-alt star-alt star-alt star-alt

"Fantastic support in purchasing the car. Sidra & Steve were brilliant and patient. Will use this company on my next purchase"

2 years ago

Princess A x star-alt star-alt star-alt star-alt star-alt

"Had such a great experience with Carsa! Lovely, friendly staff and a very special thank you to Raith who was such a gem and helped so much!! Would definitely recommend ✨"

2 years ago

Peter H star-alt star-alt star-alt star-alt star-alt

"Really like to recommend Carsa for the excellent staff service. The car I wanted was there ready for a test drive eventhough I did arrive over an hour earlier than anticipated. Everything was clearly and patiently explained from A-Z.All the necessary documents done in under 90 minutes! I even could have taken the new car with me there and then. Chosen to hav..." Read more

2 years ago

Mr Smart star-alt star-alt star-alt star-alt star-alt

"Great handover no hassle"

2 years ago

Kabir Khan star-alt star-alt star-alt star-alt star-alt

"Is very good and very quick service 👌"

2 years ago

Bilal Ahmad star-alt star-alt star-alt star-alt star-alt

"Very good service nice clean car and sidra was veryhelpful"

2 years ago

Olga star-alt star-alt star-alt star-alt star-alt

"I've had a great experience with Carsa. I bought my car in April, so I now have had it for 5 months and it's been all good. The whole process of purchase was very quick and straightforward as well as all my queries have been responded to swiftly. I chose Carsa because of all these lovely reviews on here and indeed, they are for a reason. I've had a very poor..." Read more

2 years ago