About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader 
4,722 reviews
4.5/5 average rating
Dosanjh
Benjamin Putt
"Really great service, got everything sorted really quickly"
2 years ago
Sam Manoochehri
"Had a great experience at Carsa. Atif was on hand to help us and make the deal a smooth transaction. Recommend highly."
2 years ago
Liz Clarke
"A new buying experience for us as the negotiations and sales were done via Zoom but on the plus side we were able to drive our new car home on the same day. All the staff at Southampton were very helpful and knowledgeable. Special thanks to Andreea. I would definitely recommend this company."
2 years ago
Indy gabri
"Sale process was smooth enough though they could not locate spare keys on the day of sale. I was assured they had the spare keys and they would be posted the week after. now nearly 2 months on and after repeated chasing i still haven't received."
2 years ago
Jack
"Sidra was great from start to finish"
2 years ago
Fardin Alam
"Great experience here with buying my car, staff was lovely and helpful, especially Prem who assisted us with everything we needed."
2 years ago
Hazera Noory
"I found a car i liked on auto trader, left my number for a call & message to arrange a test drive. Someone called me back later to book me in, very polite on the phone. Really good customer services from all the sales team and especially the showroom hosts. All done via Zoom, no hard sell but support to make your own financial choices. Easy to book a test dr..." Read more
2 years ago
Carrie
"On the whole, customer service was excellent: the staff were friendly and knowledgeable, welcoming and helpful and I didn't feel under pressure at any point. My only complaint would be a lack of communication from the handover team. They failed to acknowledge or respond to any of my emails. However, Rosie, on customer services, was excellent and soon sorted..." Read more
2 years ago
Steven Lively
"Very helpful and the car had been well prepared. Trade in price very different to the online valuation for no good reason but they were prepared to haggle to make a sale."
2 years ago
Sam Newman
"The customer service provided was outstanding, all of the staff were knowledgeable, welcoming and helpful and there was no pressure put on me to purchase. I felt confident when buying my new car, I was looked after from start to finish. I part exchanged my old car and brought my new one. Would definitely recommend buying from here."
2 years ago
Mr Welsh
"Got started off on the foot with an earlier review and after a chat with customer support they went above and beyond the call of duty . As a result I bought an amazing car at a brilliant price as well as a great price for my partx vehicle . They even delivered it for me. I would definitely buy from them in future. Well done Carsa."
2 years ago
Wes Cooper
"Sidra and saadiya, both memebers of staff were outstanding and very helpful."
2 years ago
Dindi Gatram
"Prem was very good during the sales process to show the car around and accompany for a test drive. Overall process is smooth and pleasant."
2 years ago
Mark
"Sidra :-) Fantastic customer service"
2 years ago
thechardy
"Salespeople were great and helpful. Buying process was quite drawn out and the valet of the car could have been better. Mud in the footwell and dirty car mats and crumbs in the back. Overall a happy customer but few improvements could be made."
2 years ago
customer
"Excellent customer service. Such easy buying process! Couldn’t recommend more highly!"
2 years ago
Mrs Carmen Hill
"Excellent customer interface very helpful Anna was great help"
2 years ago
MUHAMMAD HUSSAIN KAMAL
"No discount available anyway good service"
2 years ago
Customer
"Great service, smooth and easy exchange of vehicles and Sidra made the whole experience very easy and enjoyable for us. She was extremely kind, considerate and accommodating to our needs. Overall 10/10 for service."
2 years ago
Charlotte
"Really helpful, lovely ladies, thanks for all the help!"
2 years ago
Tom C
"I had attended this lovely car dealership to view a car that I did not purchase as I found another car that I just fell in love with the colour! But I wanted to mention that the sales assistant “Ian” at the Southampton branch was amazing throughout the whole process, explaining in amazing detail what Carsa had to offer with the car and the easy process of bu..." Read more
2 years ago
Jordan Hignett
"Sadiya sorted everything out, very quick and attentive customer service"
2 years ago
Emma
"Wasn’t sure this was they way for us to buy a car but can’t fault it at all. Sidra was brilliant. Had the car ready for us to test drive, answered any questions and was helpful and welcoming. Doing the deal over an online meeting might not suit everyone but that’s how life is going now and it worked for us. Once the deal was done Sidra sorted all the paperwo..." Read more
2 years ago
Robert Todd
"This is my second purchase from Carsa and the ease of doing business with the Mount Sorrel team is why I came back, a breath of fresh air. Thanks again Jacob and Carsa 😁"
2 years ago
"I put 100 pound to reserve the car and I change my mind but carsa did not my money back"
2 years ago