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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Emma Evans star-alt star-alt star-alt star-alt star-alt

"All parts of the organisation work together well. Smooth and efficient. Thank you."

2 years ago

Anil Venkataswamy star-alt star-alt star-alt star-alt star-alt

"Amazing experience. Bought used Hyundai Tucson car from Carsa just by looking online pics and discussing with them. You can trust them. It was a perfect car and in good condition as shown in their website. Thanks to Malcom, Jamie, Steve, Kelly from main branch. Special mention to Sadiya from Bradford branch as she was very helpful and friendly while taking t..." Read more

2 years ago

Darren O star-alt star-alt star-alt star-alt star-alt

"Nice front of house staff, excellent zoom call with Jerry."

2 years ago

Sam star-alt star-alt star-alt star-alt star-alt

"Excellent experience throughout the whole process! Atif was very helpful when I came down to collect the keys."

2 years ago

Adam Blacklock star-alt star-alt star-alt star-alt star-alt

"Great service"

2 years ago

AAMIR RIAZ star-alt star-alt star-alt star-alt star-alt

"I was given faulty car, from the day one, there was smoke smell inside the car but I thought they have changed discs and pads and that’s why it will go away, we went to Scotland, my children were coughing, when I came back, I called them they said latest appointment they can get in their Garage will be at least 2 weeks, was advised to go to your own nearest..." Read more

2 years ago

Ionut Olteanu star-alt star-alt star-alt star-alt star-alt

"Jacob was a great help"

2 years ago

Ciaran star-alt star-alt star-alt star-alt star-alt

"Handover took a bit longer than expected but Sadiya & Steve were both great."

2 years ago

T C star-alt star-alt star-alt star-alt star-alt

"Pleasant and friendly experience, car was perfect all is well I will buy my next car from carsa"

2 years ago

Yvonne Agyemang star-alt star-alt star-alt star-alt star-alt

"What a fantastic experience! I am so pleased with the high level of customer service and my new amazing car! I also want to say that Chloe from the Southampton branch was absolutely amazing, supportive and made the whole process very easy."

2 years ago

Insane Sat star-alt star-alt star-alt star-alt star-alt

"Saj was very pleasant. Infuriating and helpful."

2 years ago

Shahroze Khalid star-alt star-alt star-alt star-alt star-alt

"Atif was great, first time collecting a car from a dealership and he made it a good experience. Recommended."

2 years ago

Mr Simon Maughan star-alt star-alt star-alt star-alt star-alt

"From start to finish Tom Pretlove, Malcolm and Ishi have been exceptional. My two previous distance purchases were not brilliant, paint issues and no factory mats with one company but no such issues with Carsa. Thanks to all the team and I will certainly be back for my next car."

2 years ago

Richard Harris star-alt star-alt star-alt star-alt star-alt

"Sadiya and Jerry were great with most of the service smooth, just a delay in the payment going through. A card machine would be more efficient"

2 years ago

Joessy star-alt star-alt star-alt star-alt star-alt

"Everyone was really friendly and helpful. Big Shout out to my salesman Callum and a big shoutout to Jeff for going through the handling process with me. Last shout out to the two girls at the Southhampton branch. Everyone made my experience great and memorable! Definitely recommend. No regrets at all."

2 years ago

Adriana star-alt star-alt star-alt star-alt star-alt

"I brought the car from Carsa a month ago and it was a great experience. Steve helped a lot he was great. I do recommend Carsa, it was a pleasure."

2 years ago

Emma star-alt star-alt star-alt star-alt star-alt

"Great service, Ella was really helpful and car was well prepared and ready to go"

2 years ago

James Devine star-alt star-alt star-alt star-alt star-alt

"Thanks to Tracy for a great car buying experience would highly recommend"

2 years ago

James Devine star-alt star-alt star-alt star-alt star-alt

"Jeff made buying a car easy and very professional. Would recommend and use Carsa again."

2 years ago

K. L. LINK star-alt star-alt star-alt star-alt star-alt

"Everyone was very friendly and made the experience of purchasing my car enjoyable."

2 years ago

Abbey Winter star-alt star-alt star-alt star-alt star-alt

"Malcom and Callum where great in sorting out the final details of our new Jaguar e pace purchase. There was some niggles with the car that we was due to purchase. Some extra money back and a discount there and here made us both very happy customers and would happily return to them. Special thanks for Malcom for sorting out some delayed return payments and..." Read more

2 years ago

Frances Barker star-alt star-alt star-alt star-alt star-alt

"My experience when collecting my vehicle from the Bradford branch was horrendous! A member of staff swore at me and walked off all because i was annoyed I had been waiting in the building for 4 hours when I was only suppose to be collecting my vehicle and was told it was a quick process!! I then couldn’t get the 5 day insurance as the car had been previously..." Read more

2 years ago

Ian Munford star-alt star-alt star-alt star-alt star-alt

"Positives - Rapid response from sales team on asks for car quality pictures. Car was valeted really nicely. Pleasant helpful staff in the car handover location. Challenges. Sales team need training on car features and options (wrong information was provided during sales call). I let it go on the day due to time pressure for completion. Time slot for sa..." Read more

2 years ago

Ademola Dawodu star-alt star-alt star-alt star-alt star-alt

"Smoothest process ever. All sorted out within 2 days- from enquiry to finance arrangements to test driving at nearest site/driving away. No pushy sales people just friendly and helpful advice. Lee was great chap. Jerry went through things remotely - wasn't pushy at all. Icing on the cake was the driveway insurance which wasn't pricey. Totally recommending C..." Read more

2 years ago

Kerry gibbs star-alt star-alt star-alt star-alt star-alt

"My car was shipped to the chosen destination, although booked in the only fast thing organised was the test drive - otherwise it was alot of waiting for the next steps. No prior knowledge of the 'zoom' call to process the transaction - but the team did go out of thier way to do something different when I expressed my horror... The car in itself was a little..." Read more

2 years ago