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Carsa Reviews & Testimonials

4.5 (4,722)

AutoTrader Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of AutoTrader users would recommend Carsa

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About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

  4,722 reviews
  4.5/5 average rating

Kevin Harris star-alt star-alt star-alt star-alt star-alt

"I accompanied my wife Samantha to the Mountsorrel branch to view a VW Golf she had seen on their website. The vehicle was fresh into stock and pending delivery from their prep centre so unable to view. The branch manager Martin suggested we look at an Identical model they did have on site and we happily purchased. We both felt the whole experience was amazin..." Read more

2 years ago

Andrea C star-alt star-alt star-alt star-alt star-alt

"Excellent experience. Very smooth process, from reserving the car with Callum and Matt to test drive and collection with Sidra (and the lovely lady whose name I cannot remember, sorry!). The car was moved to a location nearer to me so that collection was easier. We were well looked after by Sidra when test driving and collecting our new car at Bradford, she..." Read more

2 years ago

Samantha star-alt star-alt star-alt star-alt star-alt

"Mmmmmmmmmmmmmmm"

2 years ago

Danielle star-alt star-alt star-alt star-alt star-alt

"10/10 customer experience at Carsa, would highly recommend. Everyone we dealt with was lovely and friendly. Big thanks to Kieanna at the Mountsorrel branch. Chris, Jamie & Matt on zoom/email were fab too. They all made it an effortless process - so different to anything I’ve experienced elsewhere in the past. I didnt feel pressured or hassled whatsoever and..." Read more

2 years ago

samantha star-alt star-alt star-alt star-alt star-alt

"What an amazing experience when buying a car. From the initial greeting and through the whole process we had Jacob the sales person, Martin the sales manager, Jamie and Tom via zoom assisting us to buy a fantastic, great priced, gorgeous Golf R. No pressure, just relaxed, supported and reassuring throughout. Would highly recommend this company to everyone..." Read more

2 years ago

Dan star-alt star-alt star-alt star-alt star-alt

"Quick and easy. Very good customer service with detailed condition report of car. Delivery was on time and car in excellent condition for couple years old. Would definitely recommend."

2 years ago

Amang Fatah star-alt star-alt star-alt star-alt star-alt

"Great service recommend"

2 years ago

Matthew Dwyer star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly staff. Answered all questions and at no point did i ever feel pushed to buy the vehicle, said it how it was and was very pleasant over all. Tom and Selcuk in particular were very helpful during my buying process so thank you."

2 years ago

Gary Ashton star-alt star-alt star-alt star-alt star-alt

"The car I bought was as expected valeted and clean The buying process was very good All the staff pleasant and helpful Thanks you to all involved"

2 years ago

Dipak Mistry star-alt star-alt star-alt star-alt star-alt

"Service really good, sales folks really approachable and friendly, I think I got a good deal in general, however the car was not clean inside and out at handover, even though I pointed things out when I paid the deposit, the car smells bad inside, and has marks on outside, the rubber trim around windows is blotchy, not what I would expect from a reputed comp..." Read more

2 years ago

Edward star-alt star-alt star-alt star-alt star-alt

"The staff were very helpfull The car was well presented very pleased with everything."

2 years ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"Great service, great value and another top quality vehicle that is exactly what is advertised making it number 8 from Carsa,will continue to thoroughly recommend and will be back soon for number 9! Mark @ Courtesy Taxis."

2 years ago

Matthew Vaughan star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, refreshments offered and a lovely clean showroom!"

2 years ago

Kay star-alt star-alt star-alt star-alt star-alt

"The Customer service at Carsa was very good, everyone was helpful and friendly. We would like to thank Callum, Chris, Martin and Raith for helping us buy our car. We love our new car with their help out purchase was successful. Thank you"

2 years ago

Keesha star-alt star-alt star-alt star-alt star-alt

"I can’t even begin to put into words how I feel! After experiencing some issues with my car again, Joseph has consistently been there to help and take care of me no matter how big or little the issue! He doesn’t make me feel as if I’m bothering him, and mostly, he listens! I’ve never had a better experience with car dealers! The aftercare is absolutely amazi..." Read more

2 years ago

Steve star-alt star-alt star-alt star-alt star-alt

"Nice people to deal with, nice range of vehicles. No haggle policy works for me - no embarrasing conversations batting offer and counter-offers. Car we bought was well presented, clean and seemingly straight. Time will tell. Only giving three stars as all financial matters are handled over a Zoom call which post-lockdown/covid restrictions seems strange an..." Read more

2 years ago

Graham Cawte star-alt star-alt star-alt star-alt star-alt

"A very stress less experience. Staff were pleasant and professional, courteous and happy in their work. Tom at Swanwick went out of his way to help, and Jamie on the zoom handover easy going and funny. Will go back again when time to trade in. Well done."

2 years ago

Martin harries star-alt star-alt star-alt star-alt star-alt

"From the 1st visit when we dealt with Selcuk to our final visit when we dealt with Jacob and Martin the service was first class with no heavy sales pitch. When we spoke via video link to head office, Callum and Jamie were very efficient. Again no hard sell, fair PX price and everything completed seamlessly. Would highly recommend."

2 years ago

Sarah star-alt star-alt star-alt star-alt star-alt

"very happy with our new car we dealt with 2 Tonys who were both very helpful. The purchase process was a little stressful, but that was because it was late in the day on a saturday and one of my banks decided to hold the payment to do a security check. Glad my phone was fully charged and I had ability to have message chat with the bank."

2 years ago

Cathy star-alt star-alt star-alt star-alt star-alt

"So surprised that after the test drive, I can buy the car and collect it at the same day, thanks Steve x 2 very helpful and let me know all the details clearly."

2 years ago

Iuliana Vlas star-alt star-alt star-alt star-alt star-alt

"A fantastic experience from start to finish. Very friendly & relaxed throughout"

2 years ago

Michael Vasiliou star-alt star-alt star-alt star-alt star-alt

"Great service, from Chris and the team in the show room, thank you 👍👍"

2 years ago

Sylvia Charrett star-alt star-alt star-alt star-alt star-alt

"Nice people explained everything happy with the purchase"

2 years ago

Shashank Saran star-alt star-alt star-alt star-alt star-alt

"We had great conversation with Lee, the first salesperson who helped us on providing a good deal for the car. We purchased car from Mountsorrel site. The people on site were welcoming but didn’t provide convincing answers to our questions related to the car. The second salesman who finalised our paperwork was rude while pushing us in buying the extended war..." Read more

2 years ago

Mrs V Harris star-alt star-alt star-alt star-alt star-alt

"Great service and a full tank of petrol as we had to go back again. Thank you."

2 years ago